Last post on Dec 08, 2013 at 1:46 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
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#148 of 996 2001 MDX Transmission failure
Dec 11, 2009 (6:33 pm)
Sudden total transmission failure after having only Acura dealership totally service this car all the time! Replacement cost of is outrageous $5500, only $4400 if one part is not replaced. Will be trying to get them to pay at least half after reading posts. There are way too many failures for the MDX. Apparently they don't value customer loyalty which makes me not want to give them or Honda any future business!!!
#149 of 996 Nissan at least steps up to the plate
Dec 11, 2009 (6:42 pm)
So I sold my Acura MDX (05) with 49,000 miles on it after the torque convertor went bad and was told I needed a new transmission. Bought a new Nissan Murano. Acura needs to take a lesson from Nissan. Apparently back in 2001 when Nissan first came out with its CVT transmission, there were problems with that year model through the 2004 models where transmissions were needing replaced at 50,000+ miles. Nissan just stepped up to the plate and extended their tranny warrenty to 10 years, or 120,000 for ALL years of any model with the cvt tranny! AND, they are reimbursing anyone who had to put money out to get their tranny fixed even if they don't even own the vehicle anymore!! Talk about customer service!! Acura needs to get a clue or will continue to loose customer loyalty. I for one won't buy another Acura or Honda product until they get their act together.
#150 of 996 Re: 2003 Acura MDX transmission problems [lbrickner]
Dec 12, 2009 (12:47 pm)
Our 2003 MDX just had a new transmision and two motor mounts installed. I didn't have a transmission problem when we took it in to get a timing belt, tune-up and new motor mounts installed. The dealer claimed that the transmission just wore out while it was in their shop. He must have confused me with some one who is stupid. With 108k miles, we argued and demanded they get Acura technical people involved. Afterward, the dealer said Acura would pay 75%. The next day they offered to pay 90% so we took the offer. It's still a ripoff.
My suggestion, make the dealer call Acura in CA, tell them you know these transmisions are defective and Acura is paying up to 90%. I threatened to take our car to independant repair shops before agreeing to any work, that's when they came up with the 90%. If your dealer won't budge, find another dealer and try again. If that fails, find an indepenant shop to fix it for less.
Bottom line, get rid of your Acura MDX when you can and don't buy another Acura. This was our second and our last. Also, report your dealer to the Better Business Bureau if they won't help. Whatever happens, file a complaint with the US gov. agency to help start a recall.
#151 of 996 Re: 2003 Acura MDX transmission problems [jslivon]
Dec 14, 2009 (9:21 am)
Based on 45 years multiple vehicle ownership, everyone should be reminded that 50% of a dealership profit is from the service departments in good times. When new vehicle sales are slow, that number may be increased. Always get second and third quotes for this type of expensive work as games are played even more so with up scale/luxury dealerships and their service departments
#152 of 996 Dealer Service Profit?
Dec 14, 2009 (5:11 pm)
Should dealers be allowed to gouge or ripoff unsuspected customers to maintain their profit? If you are a dealer, and you are selling an inferior product, pay the price or quit.
#153 of 996 Re: Dealer Service Profit? [jslivon]
Dec 14, 2009 (8:16 pm)
ripoff unsuspected customers
I think you meant "unsuspecting."
But seriously, a customer should arrive at the showroom fully informed and not be vulnerable to the occasional overzealous sales person - as he or she should be in any serious financial endeavor.
SUVs and Smart Shopper
Dec 17, 2009 (6:05 pm)
Recently purchased a 2002 acura mdx with 112000 mi .4days later the check egine light came on . took 2 auto part store so that they could do a test , it was confirmed that it was a transmission.took 2 a certified acura mechanic also it was confirmed.. I thought acura was a good car .just bought car and cant even enjoy it also when I left off gas u can feel the car start to downshift . I see that is common issue . I sure I wish I would have done my homework.does anyone know if acura has acknowledged this as a recall that they will fix for free.
#155 of 996 Re: 2003 MDX Transmission Failure [mdx1212]
Dec 17, 2009 (6:13 pm)
I filed a report on www-odi .nhtsa.dot.gov/ thanks . I hope that acura will own up to this issue and fix no charge .I should have kept my dodge durango .had over 157000 mi no issue transmission pur like a kitten.
#156 of 996 Re: 2003 MDX Transmission Failure [watersdeedee]
Dec 17, 2009 (7:08 pm)
sorry but I think you are hosed. only a very few got any help with their repairs...help on an inflated price. don't expect too much from them. many of us have gone to the mat at the dealership and through corporate and came up empty handed. we can all formally complain and then just not ever buy their product again. my friend with a 2003 Honda Accord and 70K miles had her tranny fail today. There was a class action against Acura (TL series cars) and Hondas in the 1990s for tranmission issues. I contacted that legal firm and they said nothing is in the works, try for individual counsel or contact a lemon law attorney to see if you have anything. I am thinking about a Ford next time and up until now have been a very loyal honda/acura customer. no more though. Sorry about your misfortune. It stinks to spend so much on such a beautiful car to only have a pile under the hood. shop around and get an extended warranty on transmission work if you plan to keep the car for a bit. many are on their 3rd transmissions...although new parts, it's the same crappy design. good luck!
#157 of 996 Re: transmission issue [watersdeedee]
Dec 18, 2009 (6:27 am)
Go to Acura and ask that they contact their tech support in CA. They may pay some of the cost. Before committing any money to Acura, try and find an independant transmission shop who can testify that they have experience repairing these specific transmissions and get a price. It may be cheaper. Check Better Business before commiting money. The Acura factory refurbished transmission comes with a 3year/36k warranty and costs $4,400 installed. Acura paid 90% of ours but we were 1 month outside of our extended warranty and it was our second Acura purchased from this same dealer. Most people are being offered Acura paying 75%.
We bought our 2003 MDX used with 50k miles and the trans. broke at 108k. I have all maint records showing the fluid was replaced every 30k miles. I'll replace fluid evey 5k from now on. That's when the oil is changed. It's really easy to change. You must used the Acura Z1 fluid. Enjoy your Acura for 30k miles, then sell it.