Last post on Aug 03, 2013 at 9:17 AM
You are in the Honda Odyssey
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Honda Odyssey, Steering, Van
#65 of 89 TSB 10-076 repair question
Dec 21, 2010 (7:57 am)
I notice it was issued on November 25, 2010, less than a month ago.
I spoke with my local service manager on December 9 during oil change, complaining about low speed/parking lot power steering failure, he said he did not know anything about that, and recommended that I change power steering fluid to start with.
I suspect he probably already knew it is a pump failure that requires replacement with upgraded pump, 2 weeks after the issue date, but for whatever reason he choose not to discuss that with me.
The car is 2006 Odyssey EXL/entertaiment and it has 68k miles. I bought it this summer from my neighbor who has relocated oversea. They knew this steering failure problem but did not take action.
I spoke with American Honda this morning and the word is - it is up to the service manager to make any call.
I am not able to sqeeze out extra $2k without a job right now, so I want try my best to get something called 'good-will' repair.
Any suggestion is welcome
© 2010 American Honda Motor Co., Inc. – All Rights Reserved
November 25, 2010
Applies To: 2005–10 Odyssey – ALL
Steering Wheel Is Hard to Turn Quickly at Low Speeds
The steering wheel is hard to turn quickly when driving
at low speeds, such as when driving in parking lots.
The power steering pump is not providing enough
Replace the power steering pump.
Power Steering Pump Sub Assembly:
Power Steering Pump Outlet Hose O-ring:
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number: 512100
Flat Rate Time: 0.6 hour
Failed Part: P/N 56110-RGL-A02
#66 of 89 Honda Steering resolved
Dec 25, 2010 (10:25 am)
We have a 2008 EX-L Odyssey that now has 32,000 miles, which we purchased new. We had the same problem with the power steering that others have had i.e. loss of power steering when trying to move the steering wheel from a fully left or right position. We took the van into the original dealer at about 20,000 miles, and they said since they could not duplicate the problem, they could not fix it.
Months later, I read in this forum about another person who had the very same issue. They suggested a call be placed at the Honda America 800 number. I called Honda America and asked if there had been any problems with the power steering or if there had been a recall on it. The girl at Honda said she could not find anything, so I said I want to have a record of this conversation in case I needed to reference it in the future. I was entered into the database.
December 22, 2010 we again took the van into the dealership to have them look at the power steering, for it has lost power steering a few times after the initial visit at 20,000 miles. The dealer must have looked in the Honda database and found my name and complaint, for this time the power steering pump was replaced under warranty, no questions asked. There is a brake recall and a transmission recall that was done under warranty as well.
#67 of 89 power steering pump may not be bad
Dec 30, 2010 (9:06 am)
My 05 odyessy with 90k started making that groaning sound associated with a bad power steering pump just befor xmas. took it to the dealer and the said they would replace the pspump for 460. I did some research and found this on you tube. http://www.youtube.com/watch?v=Wf-_qp1y4yc. Since the van has a very similar pump if not the same I replaced the oring this morning. It costed me 61 cents. So far the fluid is clean and its not making the noise anymore. looks like air was leaking into the system. Lets hope thats all it is.
#69 of 89 Wobbly Steering
Jan 19, 2011 (8:32 pm)
Since all of you are complaining about a knocking issue, I am certain it will show up in my vehicle soon. I have a 2010 EX-L and I've already had the steering pump + reservoir replaced as well as the passenger strut replaced due to memory steering.
Since the forum revolves around steering issues, has anyone noticed that the odyssey steering is wobbly around turns? It's hard to explain, but the steering wheel tends jerk back out of turns instead of a smooth return to straight. Any assistance would be appreciated.
I've already had 2 dealers look at it and of course the usual answers resound, "it is a normal characteristic of the vehicle."
#70 of 89 Re: 2005 Odyssey Steering Problems [sugarlandtx]
Aug 08, 2011 (12:07 pm)
we have 2008 odyssey EXL same issue steering good thing I cought mine during warranty. They replaced my steering box. Now my other problem is axle it is popping once in while, I was complaining about it but they didnt diagnose the problem then, because there certain position and speed that would pop the sound. I have to drive the car with honda mechanics to diagnosed it, then they admit there was a problem on my right axle. But is too late now,warranty is gone, dealer courtesy doesnt want to honor it either, I have 46k on it right know. This was mention on the TSB a common problem. My axle doesnt have any split on the boots nor any leak. It is a factory defect that they dont want to admit. I am honda fan, but starting to hate it now. Axle would break for that number of miles! That's unacceptable..I even complain with honda customer service, still they didn't admit it is a defect.
#71 of 89 Re: 2005 Odyssey Steering Problems [amacatula]
Aug 16, 2011 (12:21 am)
Actually had my 2008 EX-L serviced yesterday for the same issue - for the axle popping - they replaced the right one - it is a known defect which is corrected in the replacement part - they changed the metal alloy. Even though I'm covered w/Honda Care - I was told it is orginally covered for 5yrs/60,000 from the in-service date whatever comes first - they also said to come back 6 months and they will replace the left one. Said they use to replace both but Honda corporate gave them a hard time about it. Also the service manager can also good will up to $500 at their discretion in certain matters. I would definitly take it up..
#72 of 89 Re: Wobbly Steering [leeclan4]
Nov 06, 2011 (2:18 pm)
I have a 2006 EX-L with the same wobbly issue. We have been fighting with Honda on this since 9000 miles with no attempt to replace any parts to fix it.
At 68,000 miles, they finally replaced the left strut...not both, just the left. I don't see the logic in having one new strut and one with that many miles on it. They also replaced the power steering pump. The dealer had to get the blessing of Honda-Techline God to just do this. Issue still exists after both of the above replacements and our extended warranty expires next week (11/15/11).
After giving a "3 out of 5" in a customer service call from American Honda for "any issues not resolved", I received a call from Honda of Spring (formerly Goodson Honda North (Houston) where I bought the Ody and have had it serviced at since the purchase. They obviously did not like receiving a "3" on the review.
Anyway, my guess is that the issue is a combination of the remaining strut (the right side was not replaced) and the steering rack. These are the only two remaining items in the overall system that have not been replaced. My old service advisor (not with Honda anymore due to frustration with Honda-Techline), said it will take an act of Congress to get Honda to do anything until it breaks completely.
I have owned 4 Hondas and have loved all of them...except this Ody. It has been the most frustrating thing we have ever dealt with. Want to continue to recommend Honda to my family and friends, but can't honestly do it after this experience with an obvious lemon vehicle and no support from American Hondas.
#73 of 89 Re: Wobbly Steering [leeclan4]
Nov 10, 2011 (5:57 am)
I am getting exact same problem and started about same mileage as you experienced.
There is no smoothness when steering wheel is returning to straight on position either coming out of a turn or if simply moving sterrign wheel left-right-left. It has a shaky, shuddering feel to it. Not at all Honda-like.
We had an 02 Ody and never experienced this. And this 2010 has been great until this. Very frustrating.
Dealer has been receptive and replaced PS pump which gave no improvement. I rode with shop foreman and of course the steering didn't act up then. Not sure what to do. Might call Honda America and see what they say.
My guess is not enough owners have spoken up about this.
#74 of 89 Honda Dealer
Jan 12, 2012 (2:39 pm)
I got a recall in the mail about my Honda Odyssey power steering pump in late November 2011. In December 2011 I took it to a local dealer to get it repaired/replaced. On completion, a whining noise could be heard at intervals. I returned to the dealer and asked that they take a look at the problem. They acknowledged the noise and checked their work and claimed that everything was done properly. The noise continued.
In January 2012, I returned again and asked them to check the whining noise. They came back a day later and said I had a leak in the rack and pinion rack and the cost to repair is $1400.00. I blew my top. After going back and forth with local management and Honda Corp. customer service, the dealer is going to repair the vehicle and wants me to pay a "$200.00" deductible.
This noise did not exist before I took my Odyssey in for the recall. I feel like I should not have to pay any money to repair this problem because this was not a problem previously. It became a problem when the local dealer handled the recall.
What am I to do?
The question is