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Honda Odyssey Steering Problems
45 messages, Last post on Jan 18, 2010 at 7:41 PM
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Replying to: kainer (May 30, 2009 7:56 pm) |
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My 2006 Odyssey with 60k miles has a steering problem. The local dealership told me that they would be glad to diagnose the problem for $138. My regular mechanic examined my car, looked on line for information, and told me that it is more than likely the steering pump. I contacted the Corporate office Cust. Service and was told that "It hasn't been a problem" and since the warrenty is out there wasn't anything that they could do. Honda we have a problem here! And you are not making any points with your customers. The least you could have done was to offer me a discount on a new pump. The response I received was not very Honda-like.
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Replying to: vernonstwhiz (Nov 17, 2009 12:10 pm) I've been going to the same Honda dealership since 1991 and little issues are taken care of at no charge and they go to bat for me with Honda when something big happens. I also make sure to not be a jerk and to give them high marks on the surveys - they do deserve the marks. It may cost a little more but it pays off in the end.
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Our power steering pump just failed at 49k. I found a service bulletin that explained the problem exactly, and it said that Honda would consider it fixing it as a courtesy even though it was out of warranty. The dealer explained that they were much tighter then they had been in the past about what they fixed for free, but it was worth a try. Honda ended up paying for all but $100 of the repair, which I guess would have been almost $800 had they not covered it. The dealer was surprised by how much Honda covered, and speculated that the only reason they did was because we have done all are service at the dealer, and we did do the big 30k service, and we were doing the 45k service while they had the vehicle in the shop. Now, I see two ways to look at this. 1 – Honda was very generous by covering a majority of the repair. 2 – The problem was caused by a tiny screen in a little plastic reservoir that plugs up, causes the pump to suck air, and the bearings burn up. They know about, and I was able to find the details online within a few minutes. Since we do all our service there, you would think they might have been a little proactive on this and helped us to avoid the problem. Either way, I’m glad it didn’t cost me a bunch of money. It does make me wonder if I need to search on all the service bulletins and see if there are any other problems I need to be worried about, and what symptoms to watch for. Until the system started whining really loud every time the steering wheel moved at all, which it only started doing the night before we got it fixed, we had no symptoms that would have led you to suspect anything power steering related. For a few weeks, I did notice things were not quite as smooth and quiet as they had been, but nothing specific, and nothing serious enough to get any attention. |
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| I am having an issue with my 2000 Odyssey, the power steering pump whines and after 2 pumps it is still doing the same thing. The mechanic I use said the power steering pressure switch is leaking....I don't believe him...how can a pressure switch leak? Anyway....looks like I am going to have to eat the 350.00 I have spent with him and take it to the dealer...only thing is, I am going to have to spend the money I have been saving for Christmas all year since I don't make Dealership money. N E 1 have any ideas? | |
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I use this van as a work van an put 27K miles on it in one year. Now when I try to park the van, no power steeing. I've had it to the dealer once but they just replaced the reservior and fluid. Problem still exists. I agree with one of the eariler posts that the problem seems more evident when the vehical has been running for a while. I think Honda has a serious design problem that spans at least 3 years. |
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Replying to: skimoe (Jan 06, 2008 2:19 pm) |
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These problems have persisted since the 2005 model year. I reported this issue to my dealer after owning the van for less than six months as the problem got worse. They acknowledged "stiffness" and "grinding noise" in steering but at the time there were no bulletins from Honda or "fixes". Of course, over time, the problems have only gotten worse. When brand new, I also had a slight "shimmy" when braking lightly at 65 to 70 mph, which the dealer acknowledged might be warped rotors and told me to get fixed before the warrant period expired. So that was all 4.5 years ago. Went to the dealer at 18 months for minor warranty fixes, including all aforementioned issues and was shocked to find out the brakes only had a one-year warranty. So I got hosed on the rotors. Also was told there was still nothing to be done regarding power steering. About six months ago I was in for a minor service and had the power steering reservoir replaced ($140) which eliminated the "grinding" noise, but was still told the next step to fix the power steering issue was the pump, another $550. So I recently approached 100k and took the van in for the timing belt et. al. That was $900. My DEALER still told me no guaranteed fix on the steering even if they put a new pump in. So I finally got REALLY irritated and called Honda. They said it was a warranty issue and I was out of warranty so nothing. EVEN THOUGH THE ISSUE WAS REPORTED AND DOCUMENTED WHILE THE VEHICLE WAS UNDER WARRANTY. Through this website and others, I found out that in 2007 there was a bulletin to the dealers re: the pump, but Honda is still not taking responsibility for the problems. So... I called my dealer,spoke at length with the GENERAL MANAGER (not service manager), told him my next step was to name the dealership and Honda in a SMALL CLAIMS COURT LAWSUIT (using websites such as this one for ammunition), gave him my Honda America case number, and yesterday the service manager called me and I'm getting the pump done at NO COST!! So there is hope if you are willing to pursue it. In 1981 I bought my first new car: 1981 Honda Civic Hatchback. After 24 months or so, it began to rust through the engine compartment. Honda supposedly had a great "rust" warranty. But they decided that it was rusting from the "outside in" and the warranty only covered from the "inside out". I had washed that car weekly and waxed it monthly, RELIGIOUSLY. I swore I would never buy another Honda. My wife and I have owned five new cars since then; 1 Nissan, 2 Toyota Camrys, and two Ford trucks. We have NEVER had issues like this before. And there are LOTS of small issues with this van. I only decided on Honda because of the better driver legroom, the seat configurations and fold-down style, the everywhere airbags, and the leather coming standard. We put 120k on the Nissan, 70k on the first Camry, 36k on the second, 90k on the Ford Ranger, and are almost at 100k on the F150. I have already spent more on the Odyssey and have had more problems than ALL THE OTHER VEHICLES COMBINED. Honda can kiss my **** if they think I will ever buy another one or refer someone to them. And although it was rated at 28 highway, and I drive 90% highway, I have never gotten more (or less) than 20 MPG. Goodbye Honda. When this van is done, I'll be looking elsewhere. |
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Replying to: robr2 (Nov 17, 2009 2:41 pm)
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Replying to: qch8 (Jan 12, 2010 12:00 am) |
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