Last post on Nov 11, 2013 at 5:37 PM
You are in the Saturn Aura
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Saturn Aura, Auto Repair, Electrical, Sedan
#86 of 144 esc traction
Nov 12, 2012 (5:22 pm)
I have had my 2009 saturn aura for 3 months, this problem started about a month after I purchased the car. Took it to the dealership they wanted me to buy something on it might work and it might not. Im not a millionaire, I don't have money to waist on a maybe. Its a shame all these cars have had this problem and gm dont want to do the right thing and fix it or take these lemons bac k. I have an appt with a gm dealer next monday and will be out if 500 dollars, for what. This is not my problem. This has convinced me to NEVER buy another gm product I don't care it its a bike. They don't stand behind their pfoducts. If this don't fix it, I will trade it for a toyota. Very dissappointed customer.
#87 of 144 Re: esc traction [judyann1]
Nov 13, 2012 (8:23 am)
Good morning judyann1,
We hope that your appointment goes well next Monday; if you wanted for us to check into this further with your dealership, please contact us via email at socialmediagm.com (include your name and Edmunds username, phone and address, the last 8 digits of your VIN and mileage, and the name of your dealership, as well as a brief summary of the situation).
GM Customer Service
#89 of 144 Help? Crazy electrical issues
Nov 23, 2012 (11:42 am)
So I have a 2007 Saturn Aura XE. I bought it used and loved it... for about a month. It has the craziest electrical issues, and I have no idea what could be causing all of them. For starters, the driver side heated seat button does not work. Secondly, half the buttons on the radio work maybe 15% of the time. Cruise control button sometimes will not work, or cruise control will turn off in the middle of using it. Check airbag light came on for a while then finally went away. Trunk button on door does not work (must use clicker). Window lock button does not work. My dad has replaced the battery at least once since we have had it. The running lights completely went out, but brake lights still worked (changed fuse, but blew it every time the vehicle started-mechanic was able to find a short and fix issue). But now my brake lights decide to do whatever they want (pretty much do opposite- come on when I accelerate and go off when I brake). Mechanic says the whole anti-lock braking system is out (over $1000 to fix unless they find a used part). There are other things, but those are the most common/annoying issues. My car literally is in the shop every few months for random issues. I am so ready to be done with this car, but waiting to graduate before I buy a new one. Has anybody experienced similar issues and found a resolution?
#90 of 144 Re: Help? Crazy electrical issues [geauxcajuns]
Nov 24, 2012 (9:21 am)
We're sorry to hear about the difficulties you've had with your Aura. Is the mechanic you're working with affiliated with one of our GM dealerships? If so, we are happy to follow up on this with him if you would please send us more information at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, the name of your dealership, and a brief recap of the situation).
Sarah, GM Customer Service
#91 of 144 2008 Saturn Aura XE - Electrical Issues
Nov 26, 2012 (5:43 am)
I purchased a 2008 Saturn Aura XE with 35k miles on it from a dealer a few years ago. The car has been outstanding and has had no issues until about 6-8 months ago. It first started out with the driver door lock not unlocking when using the key fob (but the issue was intermittent). Over time the issue has worsened and now none of the door locks work consistently (again intermittent). A few weeks ago I noticed that I now get a strange popping/cracking sound from from the radio when the car starts. Usually the radio issue only lasts a few seconds, or can be resolved by cycling the power on the radio. I also noticed last week that I have started to lose sound from the right driver side door speaker. What is really interesting about this issue is that is seems to get better in COLD weather. For example, when I come out first thing in the morning (when the car is cold) the door locks and radio seem to work fine. However after just a short drive...maybe 5-10 minutes...the locks won't work again. It makes me think it might be an electrical short that is triggered as the engine compartment warms up. I recall reading another Saturn Aura post about a misplaced screw in the firewall that was wearing through the primary wiring harness causing electrical issues, however I can't seem to find that post now. Does anyone know if this "screw issues" is an actual GM documented issue?
Given I have had an electrical issue before with another car, I am well aware of the high costs dealerships charge (especially for an out of warranty vehicle) to troubleshoot. So before I embark on a "money pit" adventure, I was hoping someone might offer some suggestions I could try on my own. I was a motor head back in the day and do know my way around a volt/ohm meter. Any advice would be helpful.
I have been a loyal GM customer for the last 25 years (previous electrical issue was with a Toyota which is why I came back to GM) so hopefully you can provide me some sound advice and/or assistance.
#92 of 144 Re: 2008 Saturn Aura XE - Electrical Issues [kproffitt]
Nov 26, 2012 (9:20 am)
While I am limited in my access to any sort of technical information as a customer service agent, we would be happy to work with you if you did decide to visit your dealership on this. Please don't hesitate to email us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, a brief recap of the situation, and the name of your dealership) and we will look into this further with them. In the meantime, I hope you get some great feedback from the forum here!
Sarah, GM Customer Service
#93 of 144 Re: Saturn Electric Fix [randy121]
Jan 31, 2013 (5:26 pm)
i'm in that situation...sorry but what is BCM and where can i find it to put the dielectric grease ?????
#94 of 144 Shorts in the Door Locking Mechanisms
Feb 04, 2013 (1:57 pm)
I have a 2009 Aura. The door lock and handle on the rear right passenger door stopped working so that you couldn't open or close the door from either inside the car or outside. The dealership said the culprit was a short in the electrical system of the locking mechanism. It cost me $275.00 to replace. Now, the automatic door lock on the front driver's door doesn't work. Has anyone else had similar issues?
#95 of 144 Re: Shorts in the Door Locking Mechanisms [emolon]
Feb 05, 2013 (10:31 am)
If you're thinking about working with the dealership on the front driver door done and want for us to work through that with you, please contact us via email at socialmediagm.com with more information (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
Sarah, GM Customer Service