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Sedans Saturn Aura Saturn Aura Electrical / Computer Problems?
13 messages, Last post on Sep 03, 2008 at 9:22 PM
You are in the Saturn Aura Forum. Your Hosts are pat & karens
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Anyone with a Saturn Aura having problems with the electrical/computer system? I am and the dealer isn't fixing it. The problem: A "Service Traction Control" warning will appear and the car will stall and lose power. It has died on me once and wouldn't restart afterward. I bought an Aura XR in August 2007 and it has been in the shop 3 times already for this problem. The first two times I was told that 'nothing was wrong' but yet when I drove it off the lot, it would invariably have the same problem. This problem is intermittent and hard to reproduce so it is difficult for the repair shop to solve but it also doesn't appear that they are trying very hard. Anyone else had a problem like this? |
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Replying to: ericbrown (Dec 06, 2007 8:51 pm) He has had to escalate the issue. Here is the link http://www.saturnfans.com/forums/showthread.php?t=109840 This guy has his web site listed so you can contact him and compare note It's a real cool web site saturnfans.com Check it out |
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Replying to: phaetondriver (Dec 07, 2007 12:43 am) That's actually me over at saturnfans.com...I'm still not getting any forward motion on getting the car fixed so I thought I'd try this forum to see if anyone here has seen the same problems.
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Replying to: ericbrown (Dec 07, 2007 6:19 am) Kyle Johnson Saturn Communications
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Replying to: saturn_comm (Dec 07, 2007 7:33 am) I do have a case number. 1-25669734. I was supposed to hear from the Saturn Area Manager yesterday (Thursday Dec 6) but didn't. I called again last night and was told that the area manager would call me today. Thanks for the offer of assistance...I would love to have this problem straightened out and get my car back. |
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Here's a quick update from the last few days: Dec 8 – Heard from the dealership in the afternoon. They “think” they have it narrowed down to one computer and they are now waiting for a tool to check connectors for that computer. This tool will be in the shop on Monday and I hope to hear something on Monday evening or Tuesday. Dec 10 – Heard from the dealership. They received the ‘tool’ and have determined that it is the PCM. They have ordered a new PCM for overnight delivery and will call when it arrives. Dec 11 - Call received from the dealership. They received the PCM but were asked to not install it yet and have me pick up my car without it being fixed because they haven't diagnosed the problem yet. The Service Manager has assured me that she is having the PCM installed regardless what the technical people say and my car should be ready this evening. I'm going to pick up my car now...keep your fingers crossed.
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Replying to: ericbrown (Dec 11, 2007 4:00 pm)
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Replying to: Sylvia (Dec 22, 2007 7:53 am) Going to be taking this back to the dealership after Christmas. |
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Just an FYI - The problem returned and the car is back in the shop. I'm waiting on a report back from the dealership tomorrow (Friday). Also - I'm filing the Texas Lemon Law complaint with the Texas Department of Transportation if this trip to the shop doesn't resolve the issue. |
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Replying to: ericbrown (Dec 06, 2007 8:51 pm) Thanks, Cindy
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