Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Sedans Saturn Aura Saturn Aura Electrical / Computer Problems?
13 messages, Last post on Sep 03, 2008 at 9:22 PM
You are in the Saturn Aura Forum. Your Hosts are pat & karens
|
|
|---|---|
|
Replying to: ericbrown (Dec 07, 2007 6:19 am) Kyle Johnson Saturn Communications
|
|
|
Replying to: saturn_comm (Dec 07, 2007 7:33 am) I do have a case number. 1-25669734. I was supposed to hear from the Saturn Area Manager yesterday (Thursday Dec 6) but didn't. I called again last night and was told that the area manager would call me today. Thanks for the offer of assistance...I would love to have this problem straightened out and get my car back. |
|
|
Here's a quick update from the last few days: Dec 8 – Heard from the dealership in the afternoon. They “think” they have it narrowed down to one computer and they are now waiting for a tool to check connectors for that computer. This tool will be in the shop on Monday and I hope to hear something on Monday evening or Tuesday. Dec 10 – Heard from the dealership. They received the ‘tool’ and have determined that it is the PCM. They have ordered a new PCM for overnight delivery and will call when it arrives. Dec 11 - Call received from the dealership. They received the PCM but were asked to not install it yet and have me pick up my car without it being fixed because they haven't diagnosed the problem yet. The Service Manager has assured me that she is having the PCM installed regardless what the technical people say and my car should be ready this evening. I'm going to pick up my car now...keep your fingers crossed.
|
|
|
Replying to: ericbrown (Dec 11, 2007 4:00 pm)
|
|
|
Replying to: Sylvia (Dec 22, 2007 7:53 am) Going to be taking this back to the dealership after Christmas. |
|
|
Just an FYI - The problem returned and the car is back in the shop. I'm waiting on a report back from the dealership tomorrow (Friday). Also - I'm filing the Texas Lemon Law complaint with the Texas Department of Transportation if this trip to the shop doesn't resolve the issue. |
|
|
Replying to: ericbrown (Dec 06, 2007 8:51 pm) Thanks, Cindy
|
|
|
Replying to: cindy28 (Jan 01, 2008 4:24 pm) My car has been in the shop for a week now with no response from the dealership. Saturn National Assistance has called me twice and both times have said that they can't get the dealer's service department on the line. My letter demanding Saturn fix this car within 30 days (as per the requirement of Texas Lemon Law) is being mailed today. |
|
| i just want you to know it is not just your car that's having electrical problems. I have a 2005 relay that i bought new..after a year it started with the abs and traction control lights on and requiring service.. my dealership is wonderful, but they are at a lost for what to do it has been in for service over 7 times for this and for some of the service vists more than 2weeks they have had the vehicle..they have rewired my car 2 times and still no fix. i have had 2 case numbers.. i am currently waiting for my area manager to call today so we can discuss my options. i have 2 small children and didn't want the hasssle.. i have owned a total of 6 saturn previously and no problem..love them...i recently got stuck because the car wouldn't start stating it had no gas...thank god my father was with me. he pushed my car to level ground and the sensor realized there was gas and started. my kids were with me one is 10wks old.. if my father wasn't there i don't know what i would have done..i am curious to find out what has happened with your case and how you are making out. good luck | |
|
Replying to: ericbrown (Dec 07, 2007 6:19 am) |
|
You are here:
Forums
Sedans Saturn Aura Saturn Aura Electrical / Computer Problems?
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2009 Saturn Aura
Browse by Board
Browse by Topic
Today's Chats
