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Dodge Sprinter low boost problem

10 messages,  Last post on Jul 29, 2008 at 6:57 PM

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#5 of 10 Re: low boost problem [kenbaker] by etroup Jun 15, 2008 (7:18 pm)
Replying to: kenbaker (Dec 27, 2007 8:13 am) Update: Had a 2nd event of sudden loss of power / no boost on the I20 just west of Atlanta on a weekend trip with my Sprinter 3500 (2006) Winnebago View (2007). Aborted trip and limped back on my own power to dealer in Canton, GA that has Service Department working on Saturdays. The Dodge Sprinter dealer could not get to it on Saturday to fix like last time, however, so I left it.   I am assuming the Turbo Resonator failed again as I had the exact same symptoms as before. I have ordered the Resonator Eliminator from http://www.riordanco.com/our_products_catalog.htm#sprinterTurboResonator and intend to just install that once I get the vehicle back.   I will be speaking to Service Manager on Monday to confirm the problem. My 3500 has about 5,200 miles on it so this 2nd failure happened about 2,500 miles after the first one. Not very impressive reliability and I am amazed that the manufacturer and the dealer would let this $20 piece of plastic jeopardize the reputation of their brand.   The problem seems well known and documented. I take special note of the fact that a Dodge Dealer requested Riordance to create a part that would permanently fix the problem. What is wrong with MB?   Hoping that with the resonator eliminator installed we can then enjoy our Winnebago View which is a perfect size for us.
#6 of 10 Dodge threatens voiding Sprinter warranty if Resonator Eliminator installed by etroup Jun 21, 2008 (2:45 pm)
My 2006 Dodge Sprinter 3500 / 2007 Winnebago View has suffered its 2nd turbo resonator failure with ~2,200 miles between the 1st and 2nd failures. The first failure was shortly after I bought the vehicle last summer. The resonator was replaced with the manufacturer's part Rev AB. That part failed last Saturday on the Interstate. Same exact symptoms and same exact corrective action: Replace the Resonator under warranty.   However, the Service Director at Cherokee Chrystler Dodge Jeep in Canton, GA has informed me that my Sprinter warranty is voided if I install the Resonator Eliminator from link title. He claims I must use the Dodge part no matter how many times it fails and if I use any other part, including specifically the Resonator Eliminator, they will considered that act an unauthorized repair and Dodge will VOID THE WARRANTY for the entire vehicle. When I asked for this warranty cancellation policy in writing, the request was refused. He then told me that he could no longer talk to me about the issue due to the potential for litigation. Here is his email:   From: Cherokee CDJ Service Director Sent: Friday, June 20, 2008 09:28 To: 'ETroup' Subject: RE: Sprinter 3500 Turbo Resonator Failures   I cannot answer for other dealers or Chrysler Corporation. I can only relay information I’m given. As much as I would like to assist you I will not be able to relay information to you in the future. I will be happy to help in any way that conforms to the warranty or with maintenance needs you may have. As I told you on the phone I don’t have the power to cancel your warranty that can only be done by the manufacture.   Cherokee CDJ Service Director   When provided with a list of other Dodge dealers installing the Resonator Eliminator without having any problem with the warranty, he told me he did not have any control over what other dealers did but that they were all in violation of their dealer agreements with Dodge and wrong. When I complained that this position was unreasonable, he just gave me the number for Chrysler in Detroit and basically told me to go away.   He sent the following email:   From: Cherokee CDJ Service Director Sent: Thursday, June 19, 2008 11:16 To: 'ETroup' Subject: RE: Sprinter 3500 Turbo Resonator Failures   The phone number for Chrysler 1-800-992-1997.   Cherokee CDJ Service Director   In response, I have taken the following preliminary steps:   1. I have filed a complaint with Winnebago's Director of Customer Relations. He has informed that they have had previous conversations with Dodge / MB on this very issue but that the manufacturer denies that there is any problem. He said he would raise the issue again but was not very positive that Mercedez Benz would be responsive.   2. I have filed a complaint with the National Highway Safety Admininistration at link title.   I would encourage all that have experienced this problem to do the same to make sure there is maximum visability on this problem. Go the NHTSA-ODI website and file a complaint on the vehicle. Select Trucks and Buses and the Sprinter 3500 comes up. It only takes a few minutes. You need your VIN Number and the date(s) of incidents. DO IT! Only if the these safety and reliability issues are reported will Dodge and Mercedez Benz become motivated to actually fix the problem. Here is the complete link inside NHTSA-ODI again: link title
#7 of 10 Re: low boost problem [tdub70] by sprinterhead Jun 30, 2008 (1:04 pm)
Replying to: tdub70 (Dec 05, 2007 8:05 pm) My Sprinter had the same problem, The cause was a cracked resonator.
#8 of 10 GJC by gchiarello Jul 02, 2008 (5:08 pm)
I purchased a new 2005 /2500 sprinter and was very happy the first year and then the problems started, first it started to stall when I stopped at a light, and when I made a right turn, had serviced, told me they couldn't duplicate the problem, never happened again. then had loss of power and they replaced the Turbo charger, then I couldn't start it and ''start error'' appeared, had to have towed to dealer and they had to replace the skreem Module and reprogram both keys. Now I left for vacation June 29, 2008 and have a loss of power again, can't go over 55mph, which is good for saving diesal fuel but not for wanting to get to my vacation place. This sprinter has only 17,000 miles on it.
#9 of 10 gjc by gchiarello Jul 10, 2008 (12:47 pm)
Up date on my van, after sitting for appox. two days, started up and ran fine. Drove home july 5, 2008 and the van ran great. Took van to dealer and they had to replace the ERG VALVE and Reset the system, still under warranty.
#10 of 10 low boost code do to resonator problem by fyngrynd Jul 29, 2008 (6:57 pm)
Just had my first repair on my 06 sprinter with 32k on it. On my way from fl. to oh. in ga. it went in to limp mode 3 times within a 100 miles before the check engine light came on. I Went to Bill Butler Dodge in Warner Robbins, Ga. They Could not have been better. I was in and out in 1 1/2 hrs with a new resonator installed. They said that they have replaced a few of them. Is that 2 or 200, he would'nt say. I know i was very pleased with thier service on my sprinter.

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