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Cadillac DTS auto lights problem

48 messages,  Last post on Oct 03, 2012 at 8:33 AM

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What is this discussion about? Cadillac DTS, Sedan

Messages Page 3 of 5

#21 of 48 Cadillac 2008 DTS dash lights by csg43

Feb 08, 2011 (7:39 pm)

My Cadillac dash lights dim themselves at will. The amount of sunlight or lack of it doesn't seem to affect the dimming. When they are dim, it is very difficult to see the speedometer in bright sunlight or fog. I have had the dimming switch replaced, and the dealership was supposed to order a "cluster" to repair the problem. I was told today that GM would not allow replacing the "cluster" because the new one would do the same as the old one. They said all the lights would do that. Any suggestions?

#22 of 48 Re: Cadillac 2008 DTS dash lights [csg43] by louiephipps

Feb 09, 2011 (9:14 am)

Replying to: csg43 (Feb 08, 2011 7:39 pm)
I am having the same problem with my '07 DTS. Viewing the speedometer is virtually impossible in bright sunllight if I am wearing dark glasses. I'm concerned about a safety issue and also am very doubtful that a highway patrolman is going to accept my excuse for exceeding the speed limit. Could there be a liability issue with Cadillac on this problem? I've talked to 2 different dealers about the problem...they acknowledge that there is a problem but both said they are unaware of any fixes available from Cadillac.

#23 of 48 2006 DTS Radio & Headlight issues by bobjaxfl

Mar 02, 2011 (8:20 pm)

I am also having issues not only with my headlights going on and off at odd times but also recently discovered intermittent failure of my driver side headlamp. My question is why do the service writers look at you like you have three heads when you tell them of these issues? Obviously they have heard these complaints before, where do we find the service bulletins for these common complaints? I just had the car back in (4th try) about a knocking noise coming from the rear of the car on cool or cold mornings. I had to research myself and and i was able to tell them that it was a fuel canister valve issue! now its fixed.
Besides the headlamp issue I also have a radio issue - reception sucks big time on am & fm but really bad on am stations. I have also had several occasions where the radio didn't work at all and when i shut he car off and restarted it, everything was fine. No idea if all of these issues are connected, but I think its computer related. What school or class do the service writers take so they can act like they have never heard of any of these complaints, WHAT CAN WE DO??

#24 of 48 2006 DTS Headlight problem by ggater

Mar 03, 2011 (9:43 am)

Cadillac replaced the power supplys under warranty for our DTS. When I first discussed the problem the dealer questioned whether headlamps would be covered. I protested that it wasn't the head lamp but the power supply and then it was paid.

#25 of 48 Re: 2006 DTS Radio & Headlight issues [bobjaxfl] by gmcustsvc

Mar 15, 2011 (12:34 pm)

Replying to: bobjaxfl (Mar 02, 2011 8:20 pm)
bobjaxfl,
Can you please email me with your VIN and concerns? I would like to look into this further.
Christina
GM Customer Service

#26 of 48 Re: Cadillac 2008 DTS dash lights [louiephipps] by louiephipps

Mar 15, 2011 (1:26 pm)

Replying to: louiephipps (Feb 09, 2011 9:14 am)
Does anyone at Cadillac read this forum? Surely there must be someone there that recognizes the serious problem of having a dashboard so dim that you can't see what your speed is. Just seems to me that this would not be that hard to fix...

#27 of 48 Re: Cadillac 2008 DTS dash lights [louiephipps] by jcg20

May 27, 2012 (5:51 pm)

Replying to: louiephipps (Mar 15, 2011 1:26 pm)
I have the same problem with my dash lights and the dealer refuses to acknowedge my problem,making me look stupid and me knowing how inept Cadillac Techs are.Do you have a fix for this problem? i've had the lamp switch replaced and the dash sensor replaced 4 times,nothing helps.

#28 of 48 Re: Cadillac 2008 DTS dash lights [jcg20] by gmcustsvc

May 29, 2012 (5:57 am)

Replying to: jcg20 (May 27, 2012 5:51 pm)
jcg20,
Thank you for your post. Can you email me with your VIN, current mileage, and dealer of choice? I look forward to your email.
Christina
GM Customer Service
SocialMediaGM.com

#29 of 48 07 DTS DIMM DASH LIGHTS by jcg20

May 29, 2012 (8:17 am)

VIN 1G6KD57Y07U181709
MILAGE IS 57,000
I HAVE A GM EXTENDED WARRENTY.
HARRYS CADILLAC,ASHEVILLE,NC

#30 of 48 Re: Cadillac 2008 DTS dash lights [gmcustsvc] by louiephipps

May 29, 2012 (5:26 pm)

Replying to: gmcustsvc (May 29, 2012 5:57 am)
Christina...my VIN number is 1G6KD57Y17U100703, current mileage is 67,000 and my preferred dealer is Benson Cadillac, Spartanburg, SC. I reported this problem multiple times well before my warranty expired and have had no success in getting it fixed. I would appreciate any help you may offer. Thanks.

Messages Page 3 of 5

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