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Chrysler Town & Country power steering problems

60 messages,  Last post on Aug 30, 2009 at 9:06 AM

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What is this discussion about? Chrysler Town and Country, Steering, Van


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#52 of 60
'05 T&C 30,600 miles needs rack & pinion replacement!?! by kvander
Jan 26, 2009 (3:09 pm)
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After hearing the irregular whine (slipping belt sound) at start up, especially with the cold weather, and finding a clear, thin, oily substance under the right hand side of the front of the car, I took the car to the local dealer. I am still shocked that after only 30,600 miles, such a major repair had to be made. 90% of the mileage has been to and from school on local roads which are in excellent condition. We've driven to Texas twice. This hardly seems like conditions that should cause the rack & pinion assembly to fail. Chrysler should be ASHAMED that they have not acknowledged and rectified such an obviously dire design flaw. Because the car was put into service 7/05, it is out of warranty. Initially, the quote to replace the R&P was $850 plus tax. After finding out that a Firestone repair would probably be less, they adjusted the repair price to $750 plus tax. I guess every little bit helps, but I'm still very concerned that this should actually be a recall item replacement. It is not at all unreasonable to expect the power steering to function properly for much, much longer than 30,000 miles. I never had any problems with my Toyota Previa or Nissan Quest minivans...
 
Everyone reading and posting here should file a formal complaint with Chrysler and the NHTSA and possibly their state consumer protection agency and anyone else who might influence a recall. Let Chrysler know of your plans regarding any future purchase of their products...
#53 of 60
Re: '05 T&C 30,600 miles needs rack & pinion replacement!?! [kvander] by villageab1
Mar 13, 2009 (4:15 am)
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Replying to: kvander (Jan 26, 2009 3:09 pm)

Hey guys - POWER STEERING PROBLEM SOLVED! our 2005 town and country had the same power steering noise - after listening to a bunch of advice and getting the dealer to quote us $1400 for a new rack and pump - we found a smart local mechanic who did some research - so for a $29 part + an hour labor - he replaced the p/s resevoir - apparently there is a teflon type of additive in the factory p/s fluid that clogs the screen in the resevoir - and guess what! - no more p/s noise - no leaks - no problem!
 
Hope this helps - spread the word
#54 of 60
Re: '05 T&C 30,600 miles needs rack & pinion replacement!?! [kvander] by kvander
Mar 13, 2009 (1:25 pm)
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Replying to: kvander (Jan 26, 2009 3:09 pm)

UPDATE: I filed a formal complaint with Chrysler, sending receipts and documentation of the repair. Ultimately, I received a check for $527 from them. No letter, no reason, but the refund speaks for itself I suspect. If you haven't already done so, give it a try. Call the Customer Assistance number first to get a complaint number, then they'll tell you what to send and where.
Good luck!
PS - if you are just now discovering the problem, try the p/s reservoir changeout noted below first!
#55 of 60
1996 Town and Country PS problem by esscurvejunkie
Apr 08, 2009 (5:01 pm)
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I'm having PS problems with my 1996 Town and Country. It has a rebuilt engine with approx. 14,000 miles on it. When making a turn, it makes a whining noise and has a really stiff feel in the wheel. The engine sometimes stalls out when making a sharp turn at low to mid-range speed. I've noticed too, that there is some blow back from the top of the fluid reservoir, but no apparent leaks from around the pump.
Any ideas or suggestions?
#56 of 60
Re: 1996 Town and Country PS problem [esscurvejunkie] by enufkids4now
Apr 09, 2009 (10:32 am)
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Replying to: esscurvejunkie (Apr 08, 2009 5:01 pm)

We don't know if our engne is rebuilt or not, is there a way to tell??? We bought our 1996 T & C 2 months ago today from a used car dealer, and I have also noticed that there is a really stiff feel in our wheel too, but no whining noise!!!
#57 of 60
Re: '05 T&C 30,600 miles needs rack & pinion replacement!?! [villageab1] by sylvapiper
Apr 10, 2009 (12:17 pm)
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Replying to: villageab1 (Mar 13, 2009 4:15 am)

I had hoped this would work, (replacing the P/S reservoir) but my mechanic says once a rack starts leaking, it won't stop leaking. We will have the rack replaced and the fluid changed for $600. OUCH!
#58 of 60
Re: 1996 Town and Country PS problem [enufkids4now] by esscurvejunkie
Apr 12, 2009 (6:07 am)
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Replying to: enufkids4now (Apr 09, 2009 10:32 am)

We had the engine rebuilt at around 140,000 miles. I can't tell you hot to tell if the engine is rebuilt or not, other than to try and find who the previous owner was, prior to the dealer.
#59 of 60
2004 T&C PS problem by derknee52
Apr 15, 2009 (3:03 pm)
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I just went and got my 04 from dealer with a PS problem. cost of repairs 1009.00. I will use the suggestions given. Calling Chysyler in the morning. Will never buy a chrysler product again!
#60 of 60
2006 T&C Power Steering Problem by willies9
Aug 30, 2009 (9:06 am)
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Just took my 2006 T&C (60,000 miles) in to have the EGR Valve replaced. Was told the P/S rack is leaking and needs to be replaced ($1100). Any word on whether there will be a recall?

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