Subaru Reliability

Replying to: ateixeira (Nov 28, 2007 8:11 am)

The ones I was speaking of were 1994 model years.
 
-mike

Replies to this message:
• ateixeira (Nov 29, 2007 6:47 am)

Replying to: paisan (Nov 28, 2007 5:23 pm)

Replying to: ateixeira (Nov 27, 2007 9:33 am)

We have a Toyota and believe me, people still complain. Transmission hesitation, engine sludge (even though that was 2 engine generations ago), drive-by-wire throttle delays, power sliding doors on the vans. And these are the reliable vans.
 
Whoa, I stand corrected! I didn't realize how fast Toyota had gone down hill... The weekly Click & Clack Car Talk column in yesterday's paper had a letter from the owner of a 3-year old Sienna with 28k miles. The writer said that within the span of a month both power sliding rear doors fell off and that Toyota customer service had acknoweledged that they were aware of the problem but that Toyota was refusing to pay for the repairs!
 
Talk about a publicity nightmare. There's nothing quite like getting slammed in a nationally syndicated column
 
-Frank

Replies to this message:
• ateixeira (Nov 30, 2007 1:38 pm)
• ateixeira (Nov 30, 2007 1:49 pm)
  • p0926 (Nov 30, 2007 4:13 pm)
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Replying to: p0926 (Nov 30, 2007 12:30 pm)

I think in that specific case the owner was exaggerating a bit.
 
There is a TSB on the doors where some welds can break on 04-06 models and separate partially, but they don't quite "fall off".
 
I think that just sounds better for dramatic effect.
 
Also, Toyota recently announced they were going to cover the doors under a 7/100 warranty, with letters going out to all owners. I'm surprised that made yesterday's paper, it's probably from a radio show from a few weeks ago, prior to Toyota's announcement.
 
I'm sure the Toyota PR machine is all over that one.
 
2007-2008 models have had no recalls at all so far and are not affected. 04-06 models are still the highest rated van for reliability according to CR.
 
Like I said, though, people love to complain. I'm sure Click & Clack published that because doors falling off just sounds funny.

Replying to: p0926 (Nov 30, 2007 12:30 pm)

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• p0926 (Nov 30, 2007 4:13 pm)
  • ateixeira (Dec 03, 2007 9:21 am)
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    • paisan (Dec 03, 2007 8:51 pm)

Replying to: ateixeira (Nov 30, 2007 1:49 pm)

Juice- The article states "The problem is with the front doors on the driver's and passenger's sides, rather than the van's sliding doors." So it appears that they're having problems with the welds on BOTH the front and rear doors. In which case, Click & Clack are right to publicly take Toyota to task for not standing behind their product.
 
Not the type of quality we've come to expect from Toyota. I guess this is just an example of why CR downgraded Toyota's reliability ratings
 
Toyota hasn't issued a factory recall for the Sienna door problem, perhaps because such notices generate a lot of negative publicity, said Joe Wiesenfelder with Cars.com
 
That's true but there's a point where not issuing a recall for a widely known problem can generate even more negative publicity than had they just bitten the bullet and done the recall. Being proactive with a recall at least reassures the public that the company stands behind its products and isn't trying to dodge responsibility.
 
-Frank

Replies to this message:
• ateixeira (Dec 03, 2007 9:21 am)
  • p0926 (Dec 03, 2007 9:59 am)
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  • paisan (Dec 03, 2007 8:51 pm)

Replying to: p0926 (Nov 30, 2007 4:13 pm)

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• p0926 (Dec 03, 2007 9:59 am)
  • ateixeira (Dec 03, 2007 11:17 am)
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• paisan (Dec 03, 2007 8:51 pm)

Replying to: ateixeira (Dec 03, 2007 9:21 am)

Sounds like someone is trying to justify their purchase...
 
-Frank

Replies to this message:
• ateixeira (Dec 03, 2007 11:17 am)
  • p0926 (Dec 03, 2007 12:50 pm)
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Replying to: p0926 (Dec 03, 2007 9:59 am)

Got me!
 
Actually the 2007s aren't affected. No recalls yet.
 
The only issue I've had was the dealer simply forgot to attach my radio antennae!
 
In fairness some models have an in-glass antennae.
 
Have you seen the Forester spy pics? We should be getting one of those for the wifey in the Spring.

Replies to this message:
• p0926 (Dec 03, 2007 12:50 pm)
  • paisan (Dec 03, 2007 8:51 pm)
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Replying to: ateixeira (Dec 03, 2007 11:17 am)

I'm waiting for official pics to be released. Sounds like the 09 Forester may grow too big for me I'd be okay with a couple inches wider and a couple more inches rear leg room but wish they'd keep the overall length and turning radius the same.
 
-Frank

Replies to this message:
• paisan (Dec 03, 2007 8:51 pm)
  • p0926 (Dec 04, 2007 8:15 am)
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