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Transmission Problems Saturn Outlook

53 messages,  Last post on Aug 19, 2009 at 6:29 AM

You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester

What is this discussion about? Saturn Outlook, Transmission, SUV


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#10 of 53
Transmission Again by myshakti
Jun 17, 2008 (5:57 pm)
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Hello All,
 
Just want to let you know that I had a very close call while driving my Saturn Outlook on Father's Day. While traveling on the freeway I went to pass someone and the shifting lagged so much that I thought I was going to be hit from behind from an approaching vehicle. I have had it with this vehicle. I had an appointment scheduled today for what I thought was another upgrade (due to the phone call I received from my dealershhip) but when I got there I was told that there was nothing else they could do for me as I have the most current upgrade, number 0217. I called the President/General Manager of the dealership and all he would say is that he validated the fact that I have brought the car in for the correct upgrade and he would gladly drive the car to validate that it in fact runs like it should. He also stated that he spoke with the "engineer" and has been told that Saturn designed the delayed shifting in order to be able to control the gas mileage so it holds true to what they claim. This is yet another untruth about the vehicle as my gas mileage is terrible. I am now going to the Better Business Bureau to start the process of GM buying the car back. Not only does the vehicle not deliver but now being so doubted and snubbed by the dealership makes me ill.
#11 of 53
Re: Transmission Again [myshakti] by cschaper
Jun 17, 2008 (9:23 pm)
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Replying to: myshakti (Jun 17, 2008 5:57 pm)

Please let me know what happens. I have had the same problem with my car. I went back for the 3rd time and they said they don't feel what I feel so theres nothing they can do! I put my car up for sale but have had no offers. My gas mileage is really bad also. I already started a case with corporate but after I told them the dealer said they didnt feel what I did they said o.k. well call us if theres any change. And that was the end of that. I don't know what to do I hate this car I feel like it's a waste of money!!!
#12 of 53
Re: Continued problems [soccer4] by hawkeye15
Jun 24, 2008 (2:26 pm)
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Replying to: soccer4 (May 25, 2008 6:55 am)

I had the Same update #08-07-30-022.(Wasn't available until May 2008) It came with the warning of a possible mpg decrease. We have seen no decrease. I posted on the Acadia forum, too, but this update has completely eliminated any complaints I have had with the transmission. It operates in a completely normal manner. Any of you that were told you already had the most recent updates need to check that they did the bulletin number given above. I see about 14 mpg in very short in town trips around town and 21-22 at 76 mph on the freeway with an awd Enclave. I'd be interested if anyone still has complaints after this update.
#13 of 53
Re: Continued problems [hawkeye15] by myshakti
Jun 24, 2008 (5:31 pm)
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Replying to: hawkeye15 (Jun 24, 2008 2:26 pm)

You drive an Enclave, not a Saturn Outook, correct?
#14 of 53
Tranny update by hawkeye15
Jun 25, 2008 (9:47 am)
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I drive an Enclave with the same engine and Transmission as the Outlook and Acadia. The TSB has the 2008 Enclave, 2007/8 Acadia, and 2007/8 Outlook listed at the top and didn't come out until the second week of May 2008. #08-07-30-022
#15 of 53
Re: Tranny update [hawkeye15] by hawkeye15
Jul 27, 2008 (10:14 am)
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Replying to: hawkeye15 (Jun 25, 2008 9:47 am)

I was wondering if any of the previous posters went to their dealer to request the TSB# 08-07-30-022 that I posted about, before. They will not do this one and will tell you that you have the most current update unless you complain about the sluggishness and hesitation. Give them the TSB # and don't worry about the warning that it may worsen mpg. MOst of us on the other forums have not seen any decrease. The difference in the drive is night and day. I'd like to hear any of your results.
#16 of 53
Rain & Loss of Power Steering Control by shillelagh
Jul 28, 2008 (1:07 pm)
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When I drive my 08' Saturn Outlook in the rain or drive it through standing water (6 inches or less) after a hard rain, there is a squealing noise and I lose power steering control. It will last from 30 seconds to a minute. It has been in the dealer's shop 4 days now and they called today to say there is a "fender well" replacement with added splash guards to eliminate water from wetting the belt. I live in central Florida and this time of year it rains every day. Try turning this moose without power steering, I'm glad I don't live in a mountainous area with this thing. Also, they are going to perform the computer upload per Saturn Bulletin TSB #08-07-30-022 regarding hesitation in down-shifting of the transmission.
#17 of 53
Saturn Bulletin TSB #08-07-30-022 by shillelagh
Aug 07, 2008 (9:59 am)
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Just got our Outlook XR back after installation of "new and improved" fender well splash guards and installation of a re-program of the shift module per bulletin 08-07-30-022. Drove it in the rain, no loss of power steering control. However, the Bulletin upgrade did not correct the shift hesitation of the transmission. Service Advisor said to send "The Letter" to Saturn (9 months old with 45 days out of service). Soooo, it went out today. I have already received 2 Case #'s regarding the issues with this vehicle without any resolvement. Let's see what they have to say now. Will keep you posted.
#18 of 53
Re: Transmission Problems ~ Saturn Outlook 2007 [myshakti] by cabeckerva
Oct 01, 2008 (1:03 pm)
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Replying to: myshakti (Nov 24, 2007 10:25 am)

I hate this car!!!!! The transmission is horrible. Have you had any luck in getting it fixed?
#19 of 53
My thoughts are with you! by myshakti
Oct 01, 2008 (7:55 pm)
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I am sure you read my threads. I have fought the fight and lost against GM. I went to arbitration to try and have the car bought back with no success. It is their thought in summary (GMs) that since I keep driving the car it must not be that bad. What am I supposed to do walk everywhere?!
 
If you want to know more, please let me know. I would love to see a Class Action filed or a huge revolt as this car is not what they claim it is!
 
Tracy

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