Last post on May 16, 2013 at 11:39 AM
You are in the Saturn Outlook
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Saturn Outlook, Transmission, SUV
#385 of 689 Transmission Trouble w/2007 Saturn Outlook
Sep 04, 2012 (6:43 am)
Imagine my disappointment as I search and read all the transmission trouble with a vehicle we WERE happy with....
On the way to school this morning in heavy rain, I realize that the engine is squealing as I accelerate. RPMs over 5, mph not past 40 and I don't appear to be shifting out of 1st. Check engine light comes on. I stop and turn off the engine. Sit a minute and restart. Same trouble. I am forced to turn around, poke back home and change vehicles.
This 2007 Saturn Outlook was purchased 9 months ago and currently has 59,000 miles.
I feel foolish bc we tried to really do our homework before purchasing a used vehicle for our 7 member family. It was thoroughly inspected by a trusted and outstanding GM mechanic.
I'm hoping the Powertrain warranty will handle all necessary repairs. I'm taking a list of these documented problems to my mechanic. Just don't want to risk a quick fix with continued problems as everyone else is reporting. Very disappointed. Should have purchased another used Chevy Tahoe. Our 2001 has nearly 300,000 miles!
#386 of 689 Re: Transmission Trouble w/2007 Saturn Outlook [montereymama]
Sep 04, 2012 (6:53 am)
Good luck with getting anything out of Gm. We bought a New 2007 Outlook and the transmission went bad at 87000 miles. It was 2 months past the 5 yr requirement too . I recently submitted a claim and GM turned me down. They dont stand behind their product. I will never buy another GM car and will tell everyone I know too. Got my bailout money but can't help anyone else.
#387 of 689 Transmission Troubles
Sep 04, 2012 (8:00 am)
We have only owned our 2007 Saturn Outlook since Jan 2012. After reading all this I am thinking maybe we chose wrong vehicle. We love the size and feel of the Outlook, replaced our 1996 Suburban with 285,000 miles. Yesterday we had transmission trouble for the first time, reverse is studderly and strange rpm race from 1st to 2nd. Called the only Saturn approved dealership in 100 miles and they said 1-2 weeks before it can even be looked at, most likely 2. What are we supposed to do for a car? They said loaner only applied once they have confirmed powertrain failure- 1-2 weeks. That is crazy. Only other real issue is that the power liftgate wont stay up after opened, but only sometimes. Other times it works perfect.
#388 of 689 Re: Transmission Trouble w/2007 Saturn Outlook [montereymama]
Sep 04, 2012 (9:42 am)
We're sorry to see that you've had some transmission difficulties with your Outlook. If you have any questions about warranty coverage or would like for us to look into this further, please email us at socialmediagm.com with your name, contact information, and the last 8 digits of your VIN.
Sarah, GM Customer Service
#389 of 689 Re: Transmission Troubles [customsys]
Sep 04, 2012 (9:46 am)
We're sorry that there is such a delay to get your Outlook in to the dealership to have it looked at for the transmission concern you're experiencing. If you would like for us to check into this situation further, please send the following information to us at socialmediagm.com:your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.
Sarah, GM Customer Service
#390 of 689 Re: Transmission Troubles [customsys]
Sep 04, 2012 (10:32 am)
over all i would never buy a Saturn....The liftgate problem is from your liftgate arms...replace them. I had same problem. go online and order a generic one dont order GM part....
Transmission --- broken wave plate....my is in shop now...prob about 1400.00
#391 of 689 Re: Transmission Trouble w/2007 Saturn Outlook [montereymama]
Sep 04, 2012 (3:46 pm)
Sounds exactly like what happened to me. GM is QUITE familiar with this issue. Others have had a broken "wave plate", but In mine, they replaced the Transmission TCM (transmission control module). Basically, it is both the electronic and hydraulic part of your automatic transmission that controls all shifting. ie, the computer tells the TCM to shift, and it actuates a valve that changes the gears. Anyway, they knew immediatley what was wrong. I had the extended GMAC warranty so it was covered. Good luck with yours....
#392 of 689 Re: oulook [fkaras]
Sep 11, 2012 (6:10 am)
I have a outlook 2007 and all it has given me are issues. I am a value customer for New Rochelle Chevy in NY. I brought a new 2009 Malibu with 4 miles on it. no issues. Then my family size changed so I went to that very same dealer I just paid over 26,000 in car for the malibu to trade and get my outlook. Not only did i not get Half the money down in my trade, but they gave me a lemon. THIS outlook has leaked from day one. They fixed it once and now want to charge me $250 just to tell me where the pour, YES pour of water from my roof is coming from. I replaced the front head lights seven times and received three tickets because when it was replaced, it blew right out again. To NOW get a recall about the wiring!!!! then the Transmission went in the car this year, They replaced it, but NOW not even 7 mons later, it's going again!!!!!! of course I'm out a warranty because I take my Handicap child to therapy four times a week 30 mills away from my house and I put too many miles on the car. The Dvd's they installed in the vehicles broke a week from getting the vehicle. I pushed the button to turn it off and the button went straight threw and fell in the Unit. All the buttons are broke. If it wasn't made to push, why install them? I have always gotten all my work done at the dealer. All oil changes, tire rotations, tune ups, etc... I hate my vehicle. At this point I PLEA PLEASE don't get a Saturn, or GM vehicle. They don't work with you. They take your money!!!!! I'm stuck with this vehicle that they can't fix or will charge you every time they fix the same item.. LIKE MY LEAKY, NO POURING inside till I have a puddle in my car and they act like they don't know where leak is coming from. a customer that will NEVER get another car from GM again!
#393 of 689 Re: oulook [bgin2love1]
Sep 11, 2012 (6:23 am)
Get rid of it ASAP! Outlook is junk! Ours stays in the shop! I will never buy another GM product!
Sep 12, 2012 (9:05 am)
We're sorry that you have had such a negative experience with your Outlook. If we can look into this further for you, please email us the following information at socialmediagm.com: your name and Edmunds username, your phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service