Last post on Dec 07, 2013 at 6:57 PM
You are in the Saturn Outlook
What is this discussion about?
Saturn Outlook, Transmission, SUV
#375 of 817 I used to love my Outlook
Aug 06, 2012 (5:12 pm)
I feel so much relief... I HAD a 2007 Saturn Outlook that was a great car for all the reasons except what a car should be- safe, reliable transportation. The whole family loved the space, comfort and appearance, even the football kids we'd bring to practices with us. BUT at 73K miles the transmission started to slip and rev high, took it to the dealer for service still under warranty at the end of June 2012..... stupidly believed it to be fixed and took the car on a road trip to DC when it really started to act up in DC stop and go traffic.... then transmission just died about 2 hours from home, on the interstate where average speed is 70 MPH!! talk about dangerous! Had it towed to the Chevy Dealer at home & they were awesome and fixed it at no charge but "warned me" that they were doing me a favor as it had passed warranty life, not true. Whatever. I took it straight to the Honda dealer and traded it for a Pilot the next day. I'm done with GM. Comfort is one thing, QUALITY is another.
#376 of 817 loss of power/chugging problems here too
Aug 09, 2012 (7:28 am)
Count us in on the loss of power/chugging problems with our 2009 Saturn Outlook. The dealership mechaincs are saying it's the "coils". So far we've had two coils replaced, plus a new catalytic converter, plus multiple "fuel & induction system cleaning". And once again the car is with GM today for the same problem - 3rd time and we're only at 76000 miles. Sure sounds like a systemic (i.e. WARRANTY!) problem to me. My wife loves the car but mechanic friends tell us to cut losses and sell it asap.
#377 of 817 Re: loss of power/chugging problems here too [daplap]
Aug 09, 2012 (10:23 am)
Have you spoken with customer assistance in regards to the repeat concerns you've had with your coils on the Outlook? If you would like for us to get a case set up for you, please send the following information to socialmediagm.com: Your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
#378 of 817 Another '07 Outlook Transmission Issue
Aug 10, 2012 (1:22 pm)
I just wanted to add us to the long list of individuals who have experienced a broken wave plate right around warranty expiration time. In our case, the warranty expired due to time, not mileage, a little more than two months ago. Our car broke down as we were exiting the interstate after a road trip on Sunday. I contacted customer service earlier in the week...and haven't heard a thing back directly from them. They have been in contact with the dealership, who called me today with the "good news" that GM will be paying over half of the repair costs, so we'll "only" have to pay $1400 out of pocket. That's of course, in addition to the $400 out of pocket we've already paid for a rental car.
Based on the posts I've seen here, as well as posts on other forums, the wave plate issue in the 2007 Outlooks is a known issue for GM. They should be covering the entire cost, not leaving loyal customers holding the bill for their faulty engineering decisions. We have been loyal GM owners for years, but we'll be taking our business elsewhere now.
#379 of 817 Re: 2007 outlook transmission [integrityplz]
Aug 11, 2012 (5:45 pm)
GM is not going to do a damn thing. My outlook has had its transmission replaced at 50,000, since then it has been in the shop 7 times for transmission related problems. each time I get a crappy loaner, while my SUV sits in a shop for a week. Then GM offers me 1000 dollars off a BRAND NEW GM vehicle, like if I could afford a new SUV I would be driving one! So my next offer was to pay for my onstar for 2 years. What I want is my down payment money back so I can get rid of this heap and not break down on the side of the road with my baby AGAIN! and now its stuck in gear again. This is time number 8. as usual on a saturday. Do yourself a favor and dont count on GM doing anything at all for you. Its terrible. I have owned nothing but GM vehicles, one right after the other, and now I get a piece o f crap that I will never be able to get rid of.
#380 of 817 Re: 2007 outlook transmission [valeriep1]
Aug 11, 2012 (6:03 pm)
Decided to make this easy. We checked and the problem still existed. So, to make everything easier, we just got rid of the Saturn and bought a Ford. Hopefully, we will be trouble free from now on.
#381 of 817 2008 saturn outlook transmission
Aug 24, 2012 (8:55 am)
our saturn outlook is a 2008 with 36,500 miles only. car started to rev up at 25-30mph and come down and again at 45mp. then completely stalled.....got it towed, mechanic says 3500 at the least for a new one. mechanic stated he never saw anything like this for an suv with these low miles. something needs to be done especially when other vehicles are doing this. please help, cant afford and shouldnt have to!
Aug 24, 2012 (2:15 pm)
I had this with my 2009 20K miles solved it by trading to a toyota FOUR RUNNER,,, i can go on a trip to Florida any day and know this car is coming home , back to NY . i smile when i visit toyota dealership. when you must cry to beg GM for help
#383 of 817 Re: 2008 saturn outlook transmission [pebs4]
Aug 27, 2012 (6:06 am)
Good morning pebs4,
We're sorry to hear about your Outlook. While we cannot guarantee what the end resolution will be up front, if you would like for us to look into this further please send the following information to socialmediagm.com so we can get a Service Request going: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service