Last post on May 16, 2013 at 11:39 AM
You are in the Saturn Outlook
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Saturn Outlook, Transmission, SUV
#351 of 689 Re: Do not Purchase a GM Saturn Outlook 2007 [redleg83]
Jun 28, 2012 (6:30 am)
I have had my Saturn Outlook 2007 since 2010. I have had leaking of the roof since 6 months of the purchase. My transmission went! I had to replace my head lights 7 times beofre the recall came in! not to mention the tickets from the Police reminding me tha the light I just fixed NOLONGER is working a day or two later! (3) tickets! Not my power steering is messed up! what the hell is going on? I have a 5 year maint plan with my chevy dealer. I get my oil changed ON TIME! my tires are rotated regularly.. Have my tune-ups on time. what more am I to do. Are all these lemons??? so want to get rid of this vehicle. and I brought it cash... book value stinks!! GM pls help ME!!!!
#352 of 689 Re: Do not Purchase a GM Saturn Outlook 2007 [bgin2love]
Jun 28, 2012 (7:36 am)
Thank you for taking the time to share your experience with us. Can you please email me directly with your VIN, current mileage, involved dealer, and complete contact information? Please include a brief description of your concerns. I look forward to hearing from you.
GM Customer Service
#353 of 689 DITTO!!!! 07' Outlook Transmission Probs
Jul 01, 2012 (5:43 am)
What a nightmare... 07' Outlook with 72K miles.... BUT 6 weeks out of warranty. Lost 3rd gear (+ reverse and 5th) while on vacation. Searching found it sounds like a known issue (wave plate) on these models and there is a TSB. Stopped at a GM dealer. They really didn't seem to care. "If it's out of warranty there's nothing really we can do." I talked to another dealer (former Saturn) about an hour away. They said it would likely be covered by GM but his service dept. "decision maker" was not in (Friday afternoon). Then he told me if I could "limp" it home I'd probably have the most luck with my "home dealership." AHHHH ... Well guess what... I'm on vacation, 4 hours from home and would like to GET IT FIXED! I shouldn't have to be at home. A GM dealership is a GM dealership and should be able to help a loyal customer of 14 GM vehicles over the last 18 years out.
#354 of 689 Re: Transmission Issues / Stabilitrak / Check Engine [gmcustsvcsarah]
Jul 01, 2012 (6:55 am)
When I read over the post by "Busiestmom," she was describing the exact same issues we have been facing with our 2007 Saturn Outlook. We purchased this vehicle used, but also expecting that we should not face any major issues.
This car has seen two trips to the shop so for. First, we noticed fluid leaking out of the engine and turned out to need the water pump replaced. Next, we began seeing extremely sluggish performance out of the engine/transmission; this resulted in a new "clutch wave plate" being installed. In addition, we have been having problems with the passenger airbag light illuminating (I believe that it is the sensor in the seat) but the dealer states that they cannot replicate it.
Most recently, my family and I were headed home and we all of a sudden had no power to accelerate from the stoplight. Luckily we pay for the Onstar service that will provide diagnostics for us. Here is what we have:
P0700 - Transmission Control Module Requested Malfunction Indicator Light Illumination
P0716 - Input Speed Sensor Performance
B0081 - Passenger Presence System 1 Internal Electronic Malfunction
I am very hesitant to return to the dealer here as they obviously cannot seem to find these issues that are happening to my vehicle. Secondly, it would appear that many other GM customers seem to be having these same issues.
As you know, the warranty is now expired on this vehicle removing any liability off of GM and onto me. With the amount of recalls, service, and hassle I have encountered with this vehicle, I am becoming increasingly frustrated. What advice/recommendations do you have to help me have this vehicle repaired for the last time?
#355 of 689 Re: Transmission Issues / Stabilitrak / Check Engine [johnnyboy17]
Jul 12, 2012 (10:07 am)
Good afternoon Jon,
My apologies that this response may be a bit late in coming. I can understand your hesitancy to return to the dealership, but a diagnostic visit is where we would need to start if you haven't been there over the past 30 days for these concerns. If we can look further into this with you, please send us an email to socialmediagm.com with the following information: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service
#356 of 689 Re: Transmission Issues [macsaturn07]
Jul 14, 2012 (2:55 pm)
I am right there with you how many people are going to be hurt financially or physically before some responsibility on the part of gm is going to be taken . I have a 2007 saturn outlook I have already replaced a bushing in the steering column the roof leaks( a known outlook problem) my driver side headlight cuts in and out and now i too have something wrong with my transmission. I have a jeep liberty 2003 with 150,000 miles and only one minor problem the whole time i have owned it. Should have gotten a jeep comander will not be buying gm again if they don't want to stand behind their products and do the right thing. I too have children thankfully my 16 year old learning to drive was not driving. If saturn,gm would read all these posts it is not only one person. Integrity is how you get return customers. oh and of course my vehicle would be over warranty by a mere 3,000 and some miles isn't that convenient
#357 of 689 Re: Transmission Issues [integrityplz]
Jul 16, 2012 (6:13 am)
What are your plans for addressing the transmission concern you're currently having? If we can look into anything for you, please don't hesitate to contact us at socialmediagm.com (include a summary of the transmission concern as well as the last 8 digits of your VIN).
GM Customer Service
#358 of 689 The Finale: Just Traded in my 2007 Outlook
Jul 16, 2012 (11:21 am)
My last post - $42k new, traded $13k....about 4k below what I should have received....but as the man said "you know you are trading in a Saturn Outlook....which has known problems with leaks, transmissions, components...etc..." Our 07 Outlook was a beautiful car...but terrible to maintain....no more. Our new car is a 2008 Toyota Land Cruiser (20k miles!)....a little less room....but a great vehicle with a fantastic maintenance reputation to boot. Bye bye forum.
#359 of 689 2007 outlook transmission
Jul 17, 2012 (11:09 am)
Well it was my transmission. Got a hold of gm they are looking into my case. Hope they can restore my faith in gm will keep posted. Car is only 3000 miles out of warranty hope i don't have to fix myself or i will be trading for a non gm vehicle. I am going to keep my head up and hopefully i can be a case for gm to show their integrity and stand behind their product
#360 of 689 2007 Outlook Transmission
Jul 17, 2012 (3:38 pm)
I have been reading these posts and must agree that the 07 Outlook has many problems including the big one, the transmission.
Our problems started with the waterpump going out at 56000. Little did I know that this was the start of the problems.
In march of the this year we had to replace the master clyinder and brake booster. While in the shop I asked about the sqeaking steering wheel, Was told it was a bad bushing and it would be $900 to take apart the steering wheel to replace. I had to pass on that.
The car was idling rough so took it in to the shop. They said the plugs needed to be replaced. At 87700. It was not quite the 100,000 that was according to scheduled maint. That was expensive.
It was about this time that we noticed the transmisson slipping. Press on the accelerator and the rpms went up and the car didnt move. I called GM about the warranty and they said 100,000 or 5 yrs. Well we were good on 100,000 but the 5 yrs was May. So we are stuck with the bill and GM is off the hook. Its in the shop as we speak and the bill is not going to be pretty. I would think that since this seems to be a problem that GM would have addressed it by now. I can hardly wait to see what breaks next. Everything is so darn expensive to fix on this car. I have a Mecury Sable that is 11 yrs old and 144,000 and not near the problems this car has. We will be in the market for a new car in a few months and IT WILL NOT BE A GM Product.