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Transmission Problems Saturn Outlook

53 messages,  Last post on Aug 19, 2009 at 6:29 AM

You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester

What is this discussion about? Saturn Outlook, Transmission, SUV


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#28 of 53
Re: Transmission Problems ~ Saturn Outlook 2007 [cschaper] by wlbrown9
Oct 30, 2008 (9:32 am)
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Replying to: cschaper (Oct 29, 2008 3:28 pm)

When you pull it down into the first position and use the buttons to shift up or down, the current gear is show to the right of the normal P R N D L indicator, IIRC. I have used it a few times but normally just use D.
 
I did find that on my 20 mile route to the golf course that if I control the speed instead of using cruise control I can up my MPG by about 2. Driving with the average MPG display I can really see the difference in gaining a little speed downhill and letting it bleed off uphill, vs the cruise having to maintain the constant speed especially uphill.
 
Recently took a 1300+ mile trip from Memphis to Gulf Coast and back. Reset MPG display leaving Memphis on 78 toward Birmingham. Disappointed in averaging less than 20 mpg on that hilly leg (using cruise). Not really bad for the complete hwy portion of the trip getting right around 21 MPG for the 1200 miles or so. I now think I could up that to around 23 MPG or more by keeping it from downshifting as much uphill and gaining speed for the next hill while going down. BUT that would defeat the ease of cruising with cruise, so I doubt I would do that for a complete trip. Love the 2008 Outlook XR so far
 
Bill
#29 of 53
Re: Transmission Problems ~ Saturn Outlook 2007 [wlbrown9] by shillelagh
Oct 30, 2008 (11:18 am)
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Replying to: wlbrown9 (Oct 30, 2008 9:32 am)

Believe it or not, but we have a few hills here in Florida. I kick off the cruise control when I'm approaching a hill because of that very problem of the Outlook's sensitivity to an incline. I'll hit resume after the top. It will give you +2 or +3 more miles per gallon. It's a very nice car but it does have some quirks. If you've read my threads you know that mine is just a lemon . I've got a brand spanking new Toyota Highlander Limited sitting in my garage. The Outlook XR goes back to GM Saturn next Tuesday.
#30 of 53
2007 Outlook Problems by mruffini
Jan 18, 2009 (11:01 am)
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We have a 2007 Saturn Outlook with only 14k miles on it and we have had nothing but problems with it. I would never by another Saturn nor recommend it to anyone. We have had pretty much all of the same problems as other folks (recalls for leaky sunroofs, recalls for wipers that "don't work with snow/ice build-up") and other problems. We just got it back after not having it for 3 weeks, as the dealership had to try to diagnose a transmission problem (wouldn't shift into drive). They took it apart and had to replace a "spider gear" that they said was not faulty, but put into the car incorrectly during manufacturing. Then the heated washer fluid wouldn't work, and the dealer told me I didn't have that feature--another trip back and it was fixed (loose connection). Now we are on vacation, 200 miles from home, and the exhaust is loud as hell. I will never buy another saturn..they are a "different kind of car alright"....pieces of crap. I have a 2001 Ford Supercrew with 120k miles on it and it's more reliable than the outlook.
#31 of 53
Re: 2007 Outlook Problems [mruffini] by myshakti
Jan 18, 2009 (2:07 pm)
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Replying to: mruffini (Jan 18, 2009 11:01 am)

I am sorry to read about your problems. Be more diligent than I was about the documentation and maybe you can GM to buy it back through the Lemon Law. I tried but was unsuccessful due to not enough documentation and that the car was not out of service long enough. I was told in arbitration, "Well, you drive the car so it must run okay," What do they expect me to do?! The vehicle has lost so much value in this economy that I cannot sell it either! Best of luck to you!
#32 of 53
2008 Outlook Transmission by ski7304
Feb 01, 2009 (12:02 pm)
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Just bought my 2008 Outlook XE AWD last week. I am already noticing problems w/ sluggishness and hesitation. I almost got in an accident the other day when trying to merge onto the highway. The person in front of me on the on ramp was going 20mph....and so when I finally got to the highway and tried to accelerate there was a few seconds of hesitation. I was almost rear ended by an 18 wheeler. I did test drive the car on a city road and liked it, but now that I have it home I am noticing the problems. Does anyone have any suggestions for me? I was going to call the dealer tomorrow, but it sounds like these dealers aren't fixing the problem.
#33 of 53
Transmission problem by richwood
Feb 19, 2009 (12:26 pm)
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I too have the same problems with my outlooks transmission.I contacted Saturn recently and was told they agree with the dealer,that since the computer codes are OK theres nothing wrong with the tranny.I informed the district manager on the phone of all the forums and other owners having the same problem and he stated he was unaware of any problems.So much for the "Personal Car Co" and we treat our customers like family.I would never buy another Saturn Product
#34 of 53
Re: Transmission problem [richwood] by shillelagh
Feb 19, 2009 (5:36 pm)
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Replying to: richwood (Feb 19, 2009 12:26 pm)

Look in your packet of booklets you received w/your Saturn. Find the "Consumer Guide to the State Lemon Law". Read the instructions regarding "Notification of Defect". Read it very carefully and abide by all the requirements. Take your vehicle into the dealership every week to repair the "defect" and it is called a defect under your warranty. After 3 attempts to repair the defect fails to your satisfaction, send a "Notification of Defect" letter to Saturn. Send Registered mail w/return receipt requested. By Law, they have 10 days to respond after they receive the letter at their office. Give them one more chance to fix the defect after their response to your letter. If they still do not repair the defect to your satisfaction, then you send them the "Motor Vehicle Defect Notification" form which is included in the Consumer Guide booklet. Send it registered mail with receipt requested. Call your local Better Business Bureau (BBB) and notify them of your actions. Ask them for assistance to arbitrate for either a replacement vehicle or total purchase refund. The BBB's assistance is free. It took approximately 45 days from the BBB's notification to a total purchase refund for my 08' Outlook. Good Luck and don't backdown or take the dealer or saturn's word for anything. Keep the BBB notified of everything.
#35 of 53
Transmission Problem by ski7304
Feb 22, 2009 (9:20 am)
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I had the computer module update done on trans on 2/6/09, 2 wks after purchasing car. Still not shifting correctly. I contacted Saturn Customer Service and they contacted the dealer. I was offered an exchange however there are very few Outlooks out there to choose from. Seems that dealers aren't ordering as many b/c of the economic crisis. Anyway, I'm bringing it in tomorrow to give them one more chance to "fix" it..then I'll see about an exchange. Thanks shillelagh for the advice, might have to go that route.
#36 of 53
Re: Transmission problem [shillelagh] by mick09
May 06, 2009 (2:19 pm)
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Replying to: shillelagh (Feb 19, 2009 5:36 pm)

Hello, I have an 08 outlook with the same tranny problems, will try your suggestion tormorrow.
#37 of 53
Re: 2008 Outlook Transmission [ski7304] by davidlamphere
May 27, 2009 (8:13 am)
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Replying to: ski7304 (Feb 01, 2009 12:02 pm)

THERE IS A FIX FOR THE OUTLOOK AND ACADIA SLUGGISH TRANSMISSIONS. The dealers have access to it via a bulletin but are not being encouraged to implement it because it reduces the mileage a couple mpg and if it is factory recommended it conflicts with the advertised EPA mileage rating. However if you insist that they install the fix software they will and they did for us and the car drives perfectly. Love it now. The fix was recommended on this blog some time ago. Tell the dealer to install the software from bulletin #08-07-30-022A to reprogram the transmission control module, The bulletin is dated August 1, 2008 and is document ID 2177083. Don't let the dealer talk you out of it. If you don't like it they can always put the old software back but I know you will like it.

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