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Saturn Outlook Transmission Problems

689 messages,  Last post on May 16, 2013 at 11:39 AM

You are in the Saturn Outlook Forum.

What is this discussion about? Saturn Outlook, Transmission, SUV

    

Messages Page 28 of 70

#266 of 689 2007 Saturn Outlook problems by wifesdarisagm

Feb 21, 2012 (9:36 am)

I guess we've been lucky. We've gone through the leaks, the headlights, the mirror heater the timing belt last December and just this weekend, we were stranded on I-5 because of our transmission went out. I say we've been lucky because our warranty expires in two months. We've only got 63 thousand and change on our odometer but we have had many things go wrong with our Outlook. All of the problems we've had have been repaired, so far. Our Saturn's transmission is at the Chevy dealer as I write this torn apart. The Service manager let me go back into the repair shop and showed me all of the damage that occurred when a part broke inside the transmission. My wife loves her Outlook and so far GM has been standing behind the repairs. It seems like an awful lot of things have gone wrong with this vehicle over the 4 years and change we've had this Crossover. I for one am torn on how I feel about GM. They have repaired everything, but there has been alot of inconvenience with our vehicle in the shop. That and since Saturn went out of business the only place to get warranty work done is about 30 miles away. Gives one pause when considering GM products.

#267 of 689 Re: 2007 Saturn Outlook problems [wifesdarisagm] by gmcustsvcsarah

Feb 21, 2012 (10:54 am)

Replying to: wifesdarisagm (Feb 21, 2012 9:36 am)
I am very sorry for the inconvenience you've experienced from having to travel 30 miles to have repair work done, wifesdarisagm. I hope that the current repair goes well, and if we can be of any assistance please don't hesitate to get in touch with us via email at the address located in my profile.
 
Regards,
Sarah
GM Customer Service

#268 of 689 Re: Transmission Fail [08outlook] by gmcustsvcsarah

Feb 21, 2012 (11:01 am)

Replying to: 08outlook (Feb 21, 2012 7:41 am)
Oh no! I remember messaging you back at that point for the steering concern, and I'm sorry to hear that you have yet another problem so soon! If you would like to get a Service Request set up through us, please don't hesitate to get in touch via email. Nevertheless, I look forward to hearing more on Thursday.
 
Sarah
GM Customer Service

#269 of 689 Re: knocking noise/sound front end [lookie11] by gmcustsvcsarah

Feb 21, 2012 (11:06 am)

Replying to: lookie11 (Feb 21, 2012 9:06 am)
Good to hear from you, lookie11, and I'm also glad to hear that your dealership has been able to find both the leak and the bolts that needed attention. Looking forward to an additional update after your test drive!
 
Sarah
GM Customer Service

#270 of 689 Re: Transmission Fail [gmcustsvcsarah] by 08outlook

Feb 23, 2012 (11:20 am)

Replying to: gmcustsvcsarah (Feb 21, 2012 11:01 am)
Looks like it is the 3-5-Reverse clutch wave plate. I think there is a bulletin on that one. Anyway, I hope they do a good job of cleaning, flushing, and replacing all damaged parts. Time will tell...

#271 of 689 Re: knocking noise/sound front end [gmcustsvcsarah] by lookie11

Feb 23, 2012 (7:22 pm)

Replying to: gmcustsvcsarah (Feb 21, 2012 11:06 am)
Test drove truck and all seems to be fine as of right now....i will keep my fingers crossed as well as my toes and everything else....The dealership has been great with everything and I do appreciate all that they have done....hopefully GM will get involved some how some way and help out with all these issues.....wish me luck!!!!

#272 of 689 Transmission Fail by 08outlook

Feb 24, 2012 (12:07 pm)

So the dealer has had my truck for 4 days and they still havent removed the transmission. Day 1 they told me they thought it was the 3-5-R plate, three days later they explain that they wont actualy know until next week. Looks like this is going to be a while. At least they got me a loaner!

#273 of 689 Re: Transmission Fail [08outlook] by 08outlook

Mar 01, 2012 (7:34 am)

Replying to: 08outlook (Feb 24, 2012 12:07 pm)
Okay, day 7 and they got the tranny open and decided to replace parts instead of installing a new transmission. Parts on order will take 3 days so probably wont be done till late next week.

#274 of 689 Re: 2007 Saturn Outlook problems [wifesdarisagm] by wifesdarisagm

Mar 01, 2012 (7:51 am)

Replying to: wifesdarisagm (Feb 21, 2012 9:36 am)
This is day 10 and our service advisor has told us they have went through three rebuild kits for our Outlook. Seems as though when they get it put back together something else in the transmission doesn't work. I don't understand why they just don't put in a new transmission. The long and the short of it, I just hope they get the car working correctly. I have a rental so no rush there.

#275 of 689 Re: Transmission Issues / Stabilitrak / Check Engine [lam48] by redleg83

Mar 05, 2012 (1:34 pm)

Replying to: lam48 (Feb 05, 2012 9:12 am)
I feel your pain. We too bought a new 2007 Outlook. In our 5 years of ownership the vehicle has been in the shop countless times for many of the same reasons you have listed. Latest visit was two weeks ago - now it appears we'll be dropping it off tonight for power steering issues...again. Although the Dealerships have supported us, and while my spouse has enjoyed the roominess, look...we're finally fed up -- we simply are done with this SUV. And for the "GMC" ease droppers....we looked at replacing the Saturn with a 2012 Enclave...but have noted (thx to the internet) that the problems inherent in the Saturn are continued in the Enclave. Our love affair with our Saturn (and GM) is soon to end...just wish you all could have made the car as reliable as my 2002 GMC 2500HD. Next vehicle will be either a Toyota or a BMW.

Messages Page 28 of 70

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