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SUVs Saturn Outlook Transmission Problems Saturn Outlook
53 messages, Last post on Aug 19, 2009 at 6:29 AM
You are in the Saturn Outlook Forum. Your Hosts are steve_ & tidester
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Replying to: myshakti (Oct 01, 2008 7:55 pm)  . Tomorrow, I hope GM doesn't want me to just drive it and see what happens next  . I'll post later to let you know how it went. I'm sorry your arbitration didn't go well. However, I really know what you're going through.
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Replying to: shillelagh (Oct 07, 2008 9:34 am) Are you located in California? The arbitrator did drive me my car and of course the transmission basically worked okay. The unfortunate thing is that my car has never been "out of service". I guess I should have refused to drive it until GM came up with a fix. I could have done somethings better had I known more about the process. The really frustrating fact is that GM knows there is a problem but can fall back on the following term. "It is the way the vehicle has been engineered." I wish you the best in your hearing. Tracy
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Replying to: myshakti (Oct 07, 2008 11:46 am) The BBB informed me that the arbitrator is a Lawyer and the GM representative will be present via telephone, joy joy! I did not know that other owners were having such problems until I started reading the Edmund's Forums. I was surprised that GM was trying to cover up the problems so blatantly. That's when I started keeping a logbook on my vehicle. In your state, do you have the option of filing for arbitration with the State Attorney's Office? Here in Florida, if I'm dissatisfied with the BBB's decision, I can file with the State Board of Consumer's Affairs. They will then forward the claim to the State Attorney's Office for arbitration. After that, if you're still dissatisfied, you can get an attorney and sue the manufacturer. If the Judge rules in your favor, the manufacturer has to pay all your attorney's fees. Good Huh? Well it's late and I still have some work to do. Thanks for your support. J. |
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Replying to: paynski (Oct 02, 2008 5:40 pm) |
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Hello Saturn Owners, On Oct. 08/08, we had our Arbitration Hearing regarding our Saturn Outlook and their decision was in our favor. The GM Representative acted like a jerk. He tried to make it look as though we didn't know what we were talking about and if it's not in print in the GM manuel or shop work order he would not consider it as fact. I had everything in document and cronological order. I even had copies of GM's technical bulletins regarding the transmission, fender well splash guards, power steering pump and engine cylinder head problems. The arbitrator took the vehicle on a 20 mile test drive and found out herself about the vibration, transmission lag and excessive steering noise. The Arbitrator found 9 out of 12 items to be significant defects and has awarded us our down payment, costs for tax, tag, title, registration, service contract AND our 10 monthly payments back. All total: $12,000.00 How about those apples !!!!!!!!!! A GM Rep. called this afternoon to confirm our information to set the closing date for the repurchase which will be sometime next week. I'll post the final results. |
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Replying to: packerfan3 (Oct 09, 2008 5:49 am)
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Replying to: cschaper (Oct 29, 2008 3:28 pm) |
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Replying to: cschaper (Oct 29, 2008 3:28 pm) I did find that on my 20 mile route to the golf course that if I control the speed instead of using cruise control I can up my MPG by about 2. Driving with the average MPG display I can really see the difference in gaining a little speed downhill and letting it bleed off uphill, vs the cruise having to maintain the constant speed especially uphill. Recently took a 1300+ mile trip from Memphis to Gulf Coast and back. Reset MPG display leaving Memphis on 78 toward Birmingham. Disappointed in averaging less than 20 mpg on that hilly leg (using cruise). Not really bad for the complete hwy portion of the trip getting right around 21 MPG for the 1200 miles or so. I now think I could up that to around 23 MPG or more by keeping it from downshifting as much uphill and gaining speed for the next hill while going down. BUT that would defeat the ease of cruising with cruise, so I doubt I would do that for a complete trip. Love the 2008 Outlook XR so far  Bill
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Replying to: wlbrown9 (Oct 30, 2008 9:32 am) . I've got a brand spanking new Toyota Highlander Limited sitting in my garage. The Outlook XR goes back to GM Saturn next Tuesday.
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We have a 2007 Saturn Outlook with only 14k miles on it and we have had nothing but problems with it. I would never by another Saturn nor recommend it to anyone. We have had pretty much all of the same problems as other folks (recalls for leaky sunroofs, recalls for wipers that "don't work with snow/ice build-up") and other problems. We just got it back after not having it for 3 weeks, as the dealership had to try to diagnose a transmission problem (wouldn't shift into drive). They took it apart and had to replace a "spider gear" that they said was not faulty, but put into the car incorrectly during manufacturing. Then the heated washer fluid wouldn't work, and the dealer told me I didn't have that feature--another trip back and it was fixed (loose connection). Now we are on vacation, 200 miles from home, and the exhaust is loud as hell. I will never buy another saturn..they are a "different kind of car alright"....pieces of crap. I have a 2001 Ford Supercrew with 120k miles on it and it's more reliable than the outlook.
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