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SUVs Saturn Outlook Transmission Problems Saturn Outlook
53 messages, Last post on Aug 19, 2009 at 6:29 AM
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Replying to: myshakti (Nov 24, 2007 10:25 am)
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Replying to: cschaper (May 07, 2008 8:33 pm) Yes, I am still having the problem you write about even after the upgrade. Not good when driving the roads I do due to hills, curves ,etc. I did receive a phone call recently from my Saturn dealer saying to bring my Outlook in for anothe upgrade. Have you received a second upgrade?
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Replying to: myshakti (May 07, 2008 9:15 pm) |
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We have a 2007 Outlook and have had repeated transmission problems. We have had our car in 5 times for transmission problems, just like what you have mentioned: lulling, hard shifting especially at speeds around 40 -45 mph. The car can't seem to find the right gear. This last time we had our vehicle in the service manage gave us two options. Option 1: do another transmission update and loose around 2 mpg with no guarantees that this will work. Option 2: tear into the transmission and look for a leak. We chose option 1. We have only had our car back for a couple of days and we have noticed that the car does not seem to lull, but we have been experiencing some jerking around the 40-45 mph mark. Our experience has been that about two weeks after the upgrades the car goes back to its original annoying "weird" shifting patterns, So, only time will tell. We are also keeping track of our MPG. With the way gas prices are now we are not very happy about the fact that with this latest update we will probably loose 2mpg.
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I am still having major problems with my Outlook transmission. I am taking it in again this week for the 2nd upgrade but not feeling confident. This will be the third time for taking it in for this problem. I am considering taking action to have Saturn take the car back.
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Replying to: myshakti (May 27, 2008 9:04 am) |
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I've had my '08 Outlook since mid Dec '07. I hate the electronic transmission control system. It's OK around town, but it's horrible on the road when you have to pass someone, or go uphill. When passing, there is a huge 2 second delay before power is applied. First the engine revs up to 5K rpm, then it downshifts depending on pedal position and selects a lower gear. This takes about 2 seconds, but it seems like an eternity when you want to pass or accelerate to maneuver. By the time the power finally comes on, it's too late, and you've lost your opportunity. When going up a hill there are large dead spots in the throttle where nothing happens until you apply more throttle. Then, it does the 2 second delay and downshift routine. I complained to the Saturn dealer service when I had it in for the 1st oil chg, but they said it has the latest software control update, and there's nothing further they can do. The service mgr also said many other owners are complaining about the same issue. My suggestion to anyone considering buying an Outlook: Drive it on the freeway and slam the accelerator to the floor at 35mph, and at 55mph. Then ask yourself if you're willing to live with the hesitation. It doesn't seem so bad until you're in a situation, and you need power NOW, but you have to wait 2 seconds for the engine to rev and the tranny control to figure out what gear to select. Gas mileage is way less than advertised. I get about 14.5 city, 20 hwy. 
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Hello All, Just want to let you know that I had a very close call while driving my Saturn Outlook on Father's Day. While traveling on the freeway I went to pass someone and the shifting lagged so much that I thought I was going to be hit from behind from an approaching vehicle. I have had it with this vehicle. I had an appointment scheduled today for what I thought was another upgrade (due to the phone call I received from my dealershhip) but when I got there I was told that there was nothing else they could do for me as I have the most current upgrade, number 0217. I called the President/General Manager of the dealership and all he would say is that he validated the fact that I have brought the car in for the correct upgrade and he would gladly drive the car to validate that it in fact runs like it should. He also stated that he spoke with the "engineer" and has been told that Saturn designed the delayed shifting in order to be able to control the gas mileage so it holds true to what they claim. This is yet another untruth about the vehicle as my gas mileage is terrible. I am now going to the Better Business Bureau to start the process of GM buying the car back. Not only does the vehicle not deliver but now being so doubted and snubbed by the dealership makes me ill. 
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Replying to: myshakti (Jun 17, 2008 5:57 pm) |
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Replying to: soccer4 (May 25, 2008 6:55 am)
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