Last post on Dec 07, 2013 at 6:57 PM
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Saturn Outlook, Transmission, SUV
#132 of 817 Saturn OUtlook 2009, Transmission
Sep 03, 2011 (3:44 pm)
I just purchased a 2009 Saturn Outlook XR and love the inside and 3rd row seating. ( about a month ago) However, I am noticing some things that concern me;
When I have the car in drive, and am on a slight incline, the car rolls back like it is in neutral.
I put the car in park on a hill, and noticed a loud sort of grinding noise.
When I am backing up, i have to keep tapping the gas pedal to go back, when I take my foot off, it rolls forward.
When I put it in park, it always rocks back and forth.
The temp gauge is always wrong, it will say it is 101 out when it is 92!
I test drove the car with the dealer, and asked them about this, and they said they would have the transmission and temp gauge checked. They delivered the car, and said everything was fine. I had a Olds Bravada before this, and just chalked it up to being a different car, therefore a different ride, but now I am starting to wonder. Any advice?
#133 of 817 Problems
Sep 09, 2011 (10:12 pm)
I have a 2008 Saturn Outlook XR. I bought it used with 35,000 miles on it. Love the interior and exterior of the vehicle. I have 3 children and it works great for my family. OK, here is what is happening with my vehicle: Service Stabilitrac, Traction Control off, Service Traction Control warning lights are coming on. When I drive up hill, I hear a grinding noise. I have taken the vehicle to a GM dealer. They could not figure out why the lights were coming on, but told me that my oil needed changed, it was very dirty. It wasn't even time for an oil change. They told us that if the lights came on again to bring it back in. On the way home from the dealerships the lights came on again, so we took it back in to the dealership. They said they would need to order a part, but we have not heard from them since. I have been driving my vehicle with the Service warning lights on for about 3-4 weeks. When I take it back in to get the new part put on, if it doesn't get fixed, I am going to take it to another dealer. I am planning on keeping it in the shop until it gets fixed. I'll keep you posted on what happens. I am also going to contact GM Customer Service, apparently this is a common problem that many owners are facing.
#134 of 817 Re: Problems 
Sep 10, 2011 (8:55 am)
Thank you for the reply, and please let me know what happens. I feel the same way about my Saturn , i love the interior and exterior, and hope that there is not a serious problem. good luck!
#135 of 817 Re: Problems 
Sep 10, 2011 (11:14 am)
Could you please email me your VIN and current mileage? I would like to look further into your situation. By chance have you contacted the dealership directly to see if the part is in? Please keep me posted with any information.
You can get my email by clicking on gmcustsvc.
Thank you and have a great weekend,
Caron, GM Customer Service
#136 of 817 Re: Problems [gmcustsvc]
Sep 11, 2011 (11:07 am)
After years of headaches, our Outlook is gone!!! Sold to Carmax who gave us the best price. Used the money to buy a car from a different brand. Sorry GM, but you left a bad taste in our mouth and lost another customer.
#137 of 817 Outlook transmission problems
Sep 15, 2011 (6:59 pm)
I own a 2009 Outlook and have started to experience more problems than expected. I love the car's look and features but some of the nuisances have turned into real issues. The car at about 60k miles started to hesitate, jerk and gear hunt at highway speeds. Took it in after researching the issue and found that the there was a TSB for this problem. It required a computer update and should alleviate the problem. The dealer applied the fix but within a week the car was back to the jerkiness. Now at about 63k miles, I've had a complete transmission failure. Just this week, the car would just rev and never get into a higher gear. It was no longer driveable. Dealer said that the transmission needed to be replaced vs fixed. I've previously had the timing chain replace but were going to recheck it since the engine and transmission were out. Again, I like the car and can deal with the inconvenience since I have been given a loaner car. However, I'm just concerned with what the future holds assuming this round is fixed successfully. I've owned GM cars all my life and this is the first one I have had issues with at this level. Hopefully, the dealership van make the repairs successfully.
#138 of 817 Re: Outlook transmission problems [ljandbucket]
Sep 16, 2011 (6:40 am)
I apologize for the problems you are experiencing with the transmission. Please keep me posted on any information from the dealership.
Caron, GM Customer Service
#139 of 817 I hate My Saturn Outlook!!!!
Sep 20, 2011 (6:16 pm)
I have had nothing but trouble out of my 2008 Saturn Outlook! The transmission has been repaired three times and every time I get a song and dance from the dealership. I am glad to know that we are not the only ones!! I believe this make and model of car is a lemon!!! Every time someone asks me about how I like my car, I sound off!!! I have always brought Hondas and this time I did not. Boy did I get duped! It is sad to have to rent a car for a trip when you pay a 500. a month car note because you are scared your car will stop at some point. LET THE BUYER BEWARE!!!!! Definitely disappointed.
#140 of 817 Re: I hate My Saturn Outlook!!!! [nredmond]
Sep 20, 2011 (6:33 pm)
i had a 2009 saturn outlook until today 9-20-11 traded it in for a new toyota 4 Runner,,going on a trip friday to VA, from SYR, now i feel i will make it back to Syr....My Outlook had 23K miles and the transmission whines like a sewing machine.,,,,,,,, the first year i owned it , At 6K the timing chain failed ,eg ,3 weeks to change motor. month 8 at 9K the electronics burned out could not shut of ignition or remove key had to disconnect battery, another week in shop
#141 of 817 Re: Outlook transmission problems [gmcustsvc]
Sep 21, 2011 (5:30 pm)
Dealer had to order a new transmission however they are on backorder and the earliest one will be shipped is 9/26. I've already been without the car for over a week. At this point it may be another 2 before I have it back.