Last post on Dec 04, 2013 at 7:31 PM
You are in the Saturn Outlook
What is this discussion about?
Saturn Outlook, Transmission, SUV
#1 of 811 Transmission Problems ~ Saturn Outlook 2007
Nov 24, 2007 (10:25 am)
I continue to have problems with the transmission in my 2007 Saturn Outlook. I took it in for the software upgrade which seems to have done no good. When talking with the Service Manager again he stated, "I do not know what to tell you, I am getting complaints from everyone and there is no more fixes."
Does anyone else have this problem and what have you done to fix the problem?
Dec 03, 2007 (10:42 am)
Can you be more specific on your problem?
We just got our '07 XR FWD about 10 days ago, and I may be calling the dealer about ours not shifting into 6th on the highway when the cruise control is on. If it shifts into 5th, which it does a lot, it won't shift back into 6th unless I tap the brake and then resume the cruise.
Other than this, I am really enjoying the vehicle.
#3 of 811 Re: Transmission Problems ~ Saturn Outlook 2007 [myshakti]
May 07, 2008 (8:33 pm)
I was just wondering if you ever had your problem resolved? I've been having the same problem and I too have had the software upgrade. I notice it doesn't shift into gear when it should and the RPM dial goes all the way up kinda like it gets stuck in gear. Is this the same problem you're having?
#4 of 811 Re: Transmission Problems ~ Saturn Outlook 2007 [cschaper]
May 07, 2008 (9:15 pm)
Yes, I am still having the problem you write about even after the upgrade. Not good when driving the roads I do due to hills, curves ,etc. I did receive a phone call recently from my Saturn dealer saying to bring my Outlook in for anothe upgrade. Have you received a second upgrade?
#5 of 811 Re: Transmission Problems ~ Saturn Outlook 2007 [myshakti]
May 07, 2008 (9:22 pm)
Well I just had my upgrade about 2 weeks ago and it just started again like 3 days ago. So I haven't had the second upgrade. I just bought this car 2 months ago.
#6 of 811 Continued problems
May 25, 2008 (6:55 am)
We have a 2007 Outlook and have had repeated transmission problems. We have had our car in 5 times for transmission problems, just like what you have mentioned: lulling, hard shifting especially at speeds around 40 -45 mph. The car can't seem to find the right gear. This last time we had our vehicle in the service manage gave us two options. Option 1: do another transmission update and loose around 2 mpg with no guarantees that this will work. Option 2: tear into the transmission and look for a leak. We chose option 1. We have only had our car back for a couple of days and we have noticed that the car does not seem to lull, but we have been experiencing some jerking around the 40-45 mph mark. Our experience has been that about two weeks after the upgrades the car goes back to its original annoying "weird" shifting patterns, So, only time will tell. We are also keeping track of our MPG. With the way gas prices are now we are not very happy about the fact that with this latest update we will probably loose 2mpg.
#7 of 811 Transmission Saga Continues
May 27, 2008 (9:04 am)
I am still having major problems with my Outlook transmission. I am taking it in again this week for the 2nd upgrade but not feeling confident. This will be the third time for taking it in for this problem. I am considering taking action to have Saturn take the car back.
#8 of 811 Re: Transmission Saga Continues [myshakti]
May 31, 2008 (9:46 am)
I am having most all of the problems that are noted. I have all the songs and dances provided by the dealer service departments including they don't see anything wrong with the way the transmissions shift (ha-ha). I had them do the first softward update twice thinking it would help. No way. Comes back to normal in about a week or less. I have also dropped to a whopping 14.7 miles per gallon. I've verified it by both methods, car computer and computing miles driven divided by gallons purchased. I also found out original dealer repaired something on the transmission before selling me the car new a few months ago without informing me at time of original purchase. I am definitely looking at taking action with Saturn. My option would be for them either to replace the car or completely replace the transmission and computer with a new one. It is obvious that Saturn knows they have a problem or they wouldn't be putting out the softward updates. Please keep us informed if you find a solution. The transmission surges and down shifting has to be the primary reasons for poor gas mileage. As long as they keep advertising it on TV getting such great mileage, they should be responsible.
#9 of 811 2008 Saturn Outlook Transmission Issues
May 31, 2008 (9:26 pm)
I've had my '08 Outlook since mid Dec '07. I hate the electronic transmission control system. It's OK around town, but it's horrible on the road when you have to pass someone, or go uphill. When passing, there is a huge 2 second delay before power is applied. First the engine revs up to 5K rpm, then it downshifts depending on pedal position and selects a lower gear. This takes about 2 seconds, but it seems like an eternity when you want to pass or accelerate to maneuver. By the time the power finally comes on, it's too late, and you've lost your opportunity. When going up a hill there are large dead spots in the throttle where nothing happens until you apply more throttle. Then, it does the 2 second delay and downshift routine. I complained to the Saturn dealer service when I had it in for the 1st oil chg, but they said it has the latest software control update, and there's nothing further they can do. The service mgr also said many other owners are complaining about the same issue. My suggestion to anyone considering buying an Outlook: Drive it on the freeway and slam the accelerator to the floor at 35mph, and at 55mph. Then ask yourself if you're willing to live with the hesitation. It doesn't seem so bad until you're in a situation, and you need power NOW, but you have to wait 2 seconds for the engine to rev and the tranny control to figure out what gear to select. Gas mileage is way less than advertised. I get about 14.5 city, 20 hwy.
#10 of 811 Transmission Again
Jun 17, 2008 (5:57 pm)
Just want to let you know that I had a very close call while driving my Saturn Outlook on Father's Day. While traveling on the freeway I went to pass someone and the shifting lagged so much that I thought I was going to be hit from behind from an approaching vehicle. I have had it with this vehicle. I had an appointment scheduled today for what I thought was another upgrade (due to the phone call I received from my dealershhip) but when I got there I was told that there was nothing else they could do for me as I have the most current upgrade, number 0217. I called the President/General Manager of the dealership and all he would say is that he validated the fact that I have brought the car in for the correct upgrade and he would gladly drive the car to validate that it in fact runs like it should. He also stated that he spoke with the "engineer" and has been told that Saturn designed the delayed shifting in order to be able to control the gas mileage so it holds true to what they claim. This is yet another untruth about the vehicle as my gas mileage is terrible. I am now going to the Better Business Bureau to start the process of GM buying the car back. Not only does the vehicle not deliver but now being so doubted and snubbed by the dealership makes me ill.