Last post on May 16, 2013 at 11:39 AM
You are in the Saturn Outlook
What is this discussion about?
Saturn Outlook, Transmission, SUV
#680 of 689 Re: Saturn Outlook Power Steering Pump [lookie11]
Apr 27, 2013 (10:08 am)
I can certainly understand your frustration and would like to look into this for you. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com "attn Crystal" in the subject line. Look forward to hearing from you.
Crystal L-GM Customer Care
#681 of 689 Re: Saturn Outlook Power Steering Pump [lookie11]
Apr 27, 2013 (10:38 am)
I feel your pain. I had so many problem with my 2008 Outlook and GM wouldn't stand behind this product. It's a faulty product and they know it! I finally bit the bullet and traded in my GM for a Volvo. I just couldn't sell it to anyone knowing all the problems it had and also for potential problems in the future, which I know would happen again. I'm so relieved to be done with it and I will NEVER buy a GM product again! I hope it all works out for you. Good luck guys!
#682 of 689 Re: Saturn Outlook Power Steering Pump [lookie11]
Apr 30, 2013 (9:17 am)
Yup! Power steering pump and of course the cost would have been around $1,300....luckily the dealer rep contacted GM to see if they would assist with the cost (since it was just put in last year) and to my surprise they did assist I ended up paying $371 and thanks GM for stepping up to the plate. Now I'm crossing my finger, toes, eyes everything that this is it for this truck....All seems fine for now on the truck but we'll see.......
#683 of 689 Re: 2009 Outlook Transmission Concerns [cocupid]
Apr 30, 2013 (12:08 pm)
Funny you mention the water pump. Turns out, my transmission is not what is causing the problems we are having. Took it to another transmission shop to make sure it was in fact the transmission. They hooked it up and the codes came back said it was misfiring. Took to an independent mechanic, and after diagnosing the problem he suggested we take to a dealership. Took to the dealership ($800 later) and have now replaced the three ignition coils and the six spark plugs. The list of repairs continues to grow.
They did replace the shaft seal on the water pump for free - GM has a campaign to replace all those that come in. Might be worth looking into.
Planning on trading this dog in - hopefully soon.
Best of luck!!
#684 of 689 more transission problems
May 02, 2013 (6:43 pm)
well 2008 trans is out only 2 months after replacing the control module $1,300. no word what the problem is this time. trans was rebuilt at 57k. now have 120k. it seems GM should recognize a problem with these vehicles. doubt i will consider another GM vehicle in my life time.
#685 of 689 How about a new engine
May 03, 2013 (9:36 am)
Jeremy, i went through replacing transmissin and numerous other items to have the same problem with my Saturn and now they want $7,000 just for parts for a new engine. That doesn't include labor. GM agreed to pay 1/2, but if the car was done right or diagnosed right the first 5 times as the dealership, I wouldn't have a non-working car. Count your blessing if it is a transmission at this point. The car is not worth $7k+. Good luck.
#686 of 689 Re: How about a new engine [overwhelmed2]
May 04, 2013 (8:58 am)
That's awful. We are trading our Saturn in (hopefully today) before we have to deal with any more of this nonsense. I love the stance and style of the Lambda platform models will never ever purchase one again. Best of luck to you all. So sorry everyone is having such an awful time with these vehicles. Seems like GM should at least offer an apology, if not some type of monetary relief.
May 04, 2013 (12:33 pm)
Yes nothing but issues with my outlook too and GM did nothing! I dumped mine at 86K after costing me too much to repair a poorly made vehicle! Ill never buy a GM again. I bought a Toyota Sienna and couldn't be happier!!
#688 of 689 2007 Outlook XE with BAD Wave Plate
May 15, 2013 (10:40 am)
Well now I fall in the same category as most on this forum. Dealer just informed me that my 3-5 Wave Plate is bad in my 2007 Saturn Outlook with only 77k miles to the tune of $2200.00. Sad that a vehicle can be made with such poor quality products. 23k under the 100k powertrain warranty but 10 months over the 5 yr in service date warranty. I already started a case # with GM but all I get is multiple care representatives emailing me and calling me saying that they are looking into the case and trying to work with the dealer and internal resources to get me a resolution.
How hard is it to start a class action lawsuit? Does anyone have lawyer connections? After reading all these posts, I think there are probably thousands of people just like us who have had to fork out a lot of money to repair a bad quality product.
#689 of 689 Re: 2007 Outlook XE with BAD Wave Plate [badoutlook]
May 16, 2013 (11:39 am)
My 07 Outlook had the transmission replaced at 87000 and 2 months beyond the warranty. I didnt take it to GM because when I called they didnt offer to do anything. I paid $3800 and when I talked to GM later they wouldnt do anything. Too cheap to stand behind their products