Last post on Nov 23, 2010 at 12:14 PM
You are in the Kia Optima
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Kia Optima, Sedan
#9 of 29 Re: 2001 Kia Optima transmission problems [mickeyrom]
Mar 10, 2009 (12:46 pm)
OMG-thanks for the feedback. I have invested about $3500 in the car including the $3000 I gave my neighbor for it last summer. I work just 10 miles from home and didn't want a car payment. I had done some research and saw that people were having problems with timing belts at 60k miles so I asked him to replace the timing belt (and water pump - I think -even though it was not a problem at the time). The transmission would have made it a non-starter but I never imagined that kind of problem at 61k miles. Edmunds' reviews of dealers in this area are somewhat troubling but I will see what they say. Whew, not sure of what to do now. I will see what happens. Thanks again.
#10 of 29 Optima service horror
Jul 28, 2009 (4:18 pm)
Took my 04 optima with 81k mi to a central california dealer for the dreaded timing belt/water pump change to include idler pulley, tensioner/pully assy. 3 weeks later on my way from cali to oklahoma, i heard a bang,bang, smoke and pulled over. After renting a uhaul and dolly, took the lame optima to tulsa. Needless to say, there was a hole in the oil pan, pieces in the oil pan and the timing belt tensioner bolt had sheared off. Bought it used, no warranty and you know Kia doesn't transfer warranty. Have always done maintenance on time and 1 year later i'm 8k down the drain. Called Kia consumer affairs, they said to call the cali service center and let them try to work it out. Waiting on thier response.
#11 of 29 Re: Optima service horror [cc4life]
Jul 28, 2009 (4:59 pm)
I will be following this story closely.Good luck.
#12 of 29 Re: Optima service horror [cc4life]
Jul 29, 2009 (8:29 am)
Got a response from selma kia the service center who did the work. They said i would need to bring the car into them to look at. Until they looked at it, the only garantee they would give was a replacement engine at cost(nomarkup) and $25 dollars/hour labor. If it was determined that failure was due to workmanship or kia parts failure, they would go from there.
I can see where this is leading. It would be at least $400 to go and tow the vehicle from OK to Cal. Evedently they don't trust the word of a fellow kia dealer in tulsa!! I will recontact the Kia consumer affairs and see what they have to say.
#13 of 29 Re: Optima service horror [cc4life]
Jul 31, 2009 (9:15 am)
Kia consummer affairs replied that they have no legal authority to force sevice centers to do anything, but the district manager would call and ask them to do "the right thing" I guess i will be taking a road trip to ok.
#14 of 29 Re: Optima service horror [cc4life]
Jul 31, 2009 (9:42 am)
Wow man,best of luck.Hope they "do the right thing" or I won't ever buy another KIA.Amazing the differences between service departments.I expect that work done at any Brand dealer will be done right,but maybe that is too naive.
#15 of 29 Re: Optima service horror [mickeyrom]
Aug 27, 2009 (2:50 pm)
Had the optima hauled back to cali by auto transport. The dealer wrote up an "advisory" ticket. Have not heard back from them in a week. Well no news is good news so far.
#16 of 29 Re: Optima service horror [cc4life]
Aug 27, 2009 (3:02 pm)
What happened with your Optima that you could not drive it? Also might you tell me what year that Optima is and what engine.
#17 of 29 Re: Optima service horror [mickeyrom]
Sep 09, 2009 (8:27 am)
Its a 2004 with the 2.7L. The engine suffered catastophic engine failure, Piston rods, piston crown and valves pieces in oil pan. Tensioner arm bolt had sheared off. Look at post #10 above.
#18 of 29 Re: Optima service horror [cc4life]
Sep 09, 2009 (8:50 am)
So what is the status right now.I don't think the newer KIAs are quite what the 2004s were,but a 2.7 is probably basically the same.I would not have that engine.I have to admit that your story has made me pretty nervous about my 2006.5 withe the 2.4 engine.
On another thread on Edmunds,somebody said they had to replace their serpentine belt at 30K but never replied my query as top what his symptoms had been.