Last post on Jan 14, 2013 at 8:57 AM
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Hyundai Entourage, Electrical, Van
#1 of 21 Hyundai Entourage Battery Drain
Nov 19, 2007 (8:24 am)
I purchased a new 2007 Entourage in September 07. It has left
me stranded with a dead battery 5 times. The dealership and
another shop say my battery is good. I turned off the electric
doors, and the interior lights. My latest test seems to indicate
that if I leave the rear hatch open (all lights off) it drains the
battery in less than an hour.
Is anyone else having similar problems or found a solution?
Nov 19, 2007 (10:43 pm)
This may seem weird but there was a TSB on the ignition swich not being fully installed correctly causing some vans to drain the battery. Don't know how it would but you might want to ask.
#3 of 21 Re: Hyundai Entourage Battery Drain [jimhub]
May 18, 2008 (5:46 pm)
I am having the same problem with my 2007 Entourage. The dealership has replaced the battery 3 times now and they keep saying that they can not find anything wrong with the electrical system.
It is getting very annoying....has anyone found a dealership or mechanic that can fix this???
#4 of 21 Re: Hyundai Entourage Battery Drain [coolruner]
May 19, 2008 (6:41 am)
I had the same issue this winter. They replaced the battery and it has been working since. Although I have the feeling this problem will return next winter. I did find out that there is a TSB on the junction box/ fuse assembly. I would have the dealer address this TSB and see if that resolves the problem. I will most likely have to the same come the winter months. Good luck and let me know if this resolves your problem.
May 29, 2008 (3:08 pm)
My van has done this as well multiple times..in both hot and cold weather. I've taken it to the shop so many times. They claim my van doesn't have the tsb issue. It's driving me nuts. I'm almost ready to chunk this thing even though I love almost everything else about the van.
#6 of 21 Dead again--6/4-08
Jun 04, 2008 (12:45 pm)
Well once again my car is dead. I drove it on Sunday and it seemed fine-- although I did notice last week that it seemed to struggle to start after being parked for two days. Now it's been parked for less than 72 hours and it won't turn over at all. Nothing-not even interior lights come on.
I'm taking it in again tomorrow for the 4th time. I've told them there is a parasitic drain on this darn thing and they need to have it fixed. I love the van but I can't have a car that I cannot rely on, especially having a small child and another on the way.
I'm frustrated that the service people at my local dealership seem to be unaware of all the tsb's out on this thing.
Has anyone had any sort of resolution to this problem?
#7 of 21 Re: Dead again--6/4-08 [redshoe9]
Jun 05, 2008 (12:49 pm)
Just call a call from hyundai servcie dept- they say battery is good- parasitic drain test can't find anything--they are going to keep the van overnight and do more diagnostics tomorrow--??? I'm about ready to pull my hair out over this stupid van.
I should of towed it in dead instead of jumping it and driving it in.
#8 of 21 Re: Dead again--6/4-08 [redshoe9]
Jun 08, 2008 (4:08 am)
There was a TSB on the some early production Sedona's that mentioned a door lock improperly installed which could cause a slow drain. Might be worth mentioning.
Jun 09, 2008 (9:10 am)
Yep--the dealership just called. Said they couldn't get the car started on Saturday--after swearing they couldn't replicate the dead battery issue. Sure enough-it was the door lock issue. Thank god that mystery is solved--I hope. Time will tell.
They are also investigating the strut/creaking noise issue that occurs whenever you are not driving on a flat surface. They are going to keep working on the car and hopefully that will also be resolved soon.
#10 of 21 2007 Entourage...Dead battery 3 times so far...
Jun 27, 2008 (4:56 pm)
Hi there. I am new to this forum, but I think I've found a place for answers! I see others have had the same problem as mine, but I wonder if it will continue.
We have a 2007 entourage..bought may 2006..currently 13900 miles. On Jan22, 08..it wouldn't start at the mall. Called Roadside assistance to jump start battery. THEN....Feb. 1st..wouldn't start at home. Called Roadside assistance to come have the battery started again. Drove it to my hyundai dealer (I go to Brad Benson in NJ) and they changed battery...the IPM (as per the TSB) and the junction box (is that the same thing as the IPM? I am car illiterate). Then..the other day..on June 25th...DIDN"T START!!! This time Roadside assistance charged me 59 dollars because apparently only 2 free services a year! I can't find that written anywhere. So..back to the dealer..very upset...because the other thing is ... the sliding doors on one side creak and cringe when trying to engage like they are misaligned. They couldn't find anything wrong with the battery but I was mad..I have two young kids and planning a trip to Toronto (an 8 hour drive) in 10 days. SO...they are willing to look at it thoroughly next week and give me a loaner.
What should I get them to check? THe mechanic that jump started the vehicle the third time insisted that the battery wasn't changed...it looked like the manufacturer's battery. I don't want to think the dealer "lied" on the service forms. I never asked to see the old parts.
I don't know if it is the same problem again..or if there is some kind of parasitic drain on the battery that perhaps is caused by my door problems (which is on and off since the time we got our van). I've read of a parasitic drain problem from someone else on here and in regards to the Sedona as well.
I want to make sure they get to the bottom of this..and I might request my 59 dollars from the dealer as well.
Has anyone had similar problems? THAT IS....the passenger door problem AND the battery not starting EVEN after changing the IPM ?