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Hyundai Entourage Battery Drain

18 messages, Last post on Sep 14, 2008 at 12:51 PM
You are in the Hyundai Entourage Forum. Your Host is Karens
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Replying to: lavrishevo (Jun 08, 2008 4:08 am) They are also investigating the strut/creaking noise issue that occurs whenever you are not driving on a flat surface. They are going to keep working on the car and hopefully that will also be resolved soon. |
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Hi there. I am new to this forum, but I think I've found a place for answers! I see others have had the same problem as mine, but I wonder if it will continue. We have a 2007 entourage..bought may 2006..currently 13900 miles. On Jan22, 08..it wouldn't start at the mall. Called Roadside assistance to jump start battery. THEN....Feb. 1st..wouldn't start at home. Called Roadside assistance to come have the battery started again. Drove it to my hyundai dealer (I go to Brad Benson in NJ) and they changed battery...the IPM (as per the TSB) and the junction box (is that the same thing as the IPM? I am car illiterate). Then..the other day..on June 25th...DIDN"T START!!! This time Roadside assistance charged me 59 dollars because apparently only 2 free services a year! I can't find that written anywhere. So..back to the dealer..very upset...because the other thing is ... the sliding doors on one side creak and cringe when trying to engage like they are misaligned. They couldn't find anything wrong with the battery but I was mad..I have two young kids and planning a trip to Toronto (an 8 hour drive) in 10 days. SO...they are willing to look at it thoroughly next week and give me a loaner. What should I get them to check? THe mechanic that jump started the vehicle the third time insisted that the battery wasn't changed...it looked like the manufacturer's battery. I don't want to think the dealer "lied" on the service forms. I never asked to see the old parts. I don't know if it is the same problem again..or if there is some kind of parasitic drain on the battery that perhaps is caused by my door problems (which is on and off since the time we got our van). I've read of a parasitic drain problem from someone else on here and in regards to the Sedona as well. I want to make sure they get to the bottom of this..and I might request my 59 dollars from the dealer as well. Has anyone had similar problems? THAT IS....the passenger door problem AND the battery not starting EVEN after changing the IPM ? Carla
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Replying to: cfranzin (Jun 27, 2008 4:56 pm) You know this may sound a bit nutty but if worse comes to worse and you need to take your trip before they can figure it out bring a little socket with you, I believe 10mm but check, and if you need to park the car for a long while pop the hood and disconnect the negative. This will reset your radio stations but at least you can stop the parasitic drain until they figure it out. Hope this helps
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Replying to: lavrishevo (Jun 28, 2008 6:12 pm) The mechanic is waiting for Hyundai for the go ahead to fix what he thinks is the problem with the sliding doors often seen. |
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Ok, well the last time we tuned it, the dealership thought they had "solved" the issue of the parasitic drain on the battery--they said it was the power button for the seats being left "pushed in "....this button is on the roof of the car near the rear view mirror. Wierd eh? Well on Saturday I went to a appointment and an hour later returned to a dead car. Only this time the battery was fully charged. Had it towed (which Hyundai wouldn't not cover because you are only allowed 2 tows a year despite their "best warranty" .... Dealership called and said it was the ICM junction box fuse. So now it's back on the road and I'm keeping my fingers crossed that this is the answer this time. As much as I love the interior of the van and the features, this will be the last Hyundai that I ever buy. I just can't have a car that is not dependable especially when I have small children that I tote around. America's best warranty is needed for sure with this vehicle, too bad you can't have it towed more than twice with roadside assistance even when it's their vehicles problem again and again.
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Replying to: redshoe9 (Aug 26, 2008 5:47 pm) I almost blew a gasket when Roadside Assistance told me they would only pay 2 tows in one year. I brought that up with my dealer and they too were shocked...so they gave us a free oil change for our next visit. I like my dealer and I am trying not to blame them specifically for my issues. |
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well, van was dead on Tuesday and on Thursday. My husband is sick of having to jump start it and the fact that the dealership can't find the issue so we are trading it in and going with a toyota or honda. It's too bad because I loved the van but I just can't deal with the headache anymore.
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Replying to: redshoe9 (Sep 13, 2008 5:12 pm)
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Replying to: cfranzin (Sep 13, 2008 5:33 pm)
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Replying to: stush (Sep 14, 2008 12:37 pm) |
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