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Ford Escape Hybrid Battery Pack Questions

47 messages, Last post on Oct 17, 2009 at 6:11 AM
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according to FORD PR people - I am the first consumer to have a ford escape hybrid battery die on me- I have 120 thousand miles on my car. Its 4 years old. One day last week a triangle with an exclamation mark popped up and the message was- pull over safely- I turned off the car and when I turned it on again the message disappeared- this happened 4 more times for the next 50 miles till I got to my Ford dealer- 165 dollars and an hour later I was told the battery was going and it would cost $8,000.00 to replace. but that I could still drive the car safely to Manhatten the next day- Thats about 200 miles round trip. I was told that when the battery starts to go the engine takes over and when the little red triangle comes back on to keep driving. I wonder why no one knew that when the little red triangle comes on if you don't pull over the gas pedal no longer works- I went from 60 to zero by the time I crossed 4 lanes of traffic. I called the service manager who knew that would happen, I have yet to get an answer on why his service people are so poorly trained. I called Ford and they told me I was the first person to ever have a battery die, that there are cabs with 350 thousand miles on them still going strong - If thats the case then what happened to my battery?- they are getting back to me- I keep asking the same question, how long should the battery last and at what point do you decide its time to get rid of your car. One Ford person explained that the warrenty covered the battery up to 100 thousand miles. So I asked, does that mean that at 100 thousand miles you should consider getting rid of the car? The answer was no. I asked what is the threshold, what is the benchmark for these batteries, no one knows, but my Ford dealer was told there was nothing Ford could or would do to help me. Its 8 thousand bucks for a new battery. I think consumers deserve better answers than this. I would really appreciate some feedback. |
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Replying to: alice612 (Mar 30, 2009 11:51 am) |
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Replying to: alice612 (Mar 30, 2009 11:51 am) Before I read your post I was considering 2010 Ford Fusion Hybrid for my wife’s next car but after I read your post, I think Volkswagen Jetta TDI is the way to go. I currently drive a 2008 Ford Escape Hybrid AWD with 42,000 miles on it and am having a Reverse Sensing System problem. I also had a Wrench Light issue because of a bad Aux Mode Door Actuator. I’m little disappointed with the quality of my Escape. Please keep post what ‘s happening. Thank you and good luck. |
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I just bought a '07 FEH with 90K on it under the theory that the mileage was done on highway travel and the HV battery had minimal charging during this period. What can I estimate the battery life? This car was driven in southern climates. |
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Replying to: alice612 (Mar 30, 2009 11:51 am) It says "Toyota sells replacement Prius batteries for about $2,300 and the company pays a $200 "bounty" for the goopy old dead ones." FYI.
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Replying to: bow45 (Apr 07, 2009 10:37 pm) |
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Replying to: alice612 (Mar 30, 2009 11:51 am) How was your situation handled? |
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Please take a look at Wikipedia's article about nickel-metal-hydride batteries. It notes that virtually all the hybrid vehicles are using NMH batteries. I have not heard of any major problems with Toyota, Honda, etc. As I suspected the article points out that the life of the battery is largely dependent on how it is charged and the handling of their temperature. Most of us probably thought that the job of the computer was to handle the balance between the electric and gasoline power sources. While it does do that, more importantly with regard to the batteries, it handles the recharging of the batteries and control of temperature. That said, there should be a method to check to see if the CPU is doing a correct job. There may even be a monitoring program with history that could be viewed. I will spend some time to see what the IEEE publications report about this since I am a lifetime member. |
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Replying to: alice612 (Mar 30, 2009 11:51 am) Check it out.
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