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Ford Escape Hybrid Battery Pack Questions

47 messages, Last post on Oct 17, 2009 at 6:11 AM
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Replying to: escapeforever (Jun 19, 2009 6:54 am) "according to FORD PR people - I am the first consumer to have a ford escape hybrid battery die on me- I have 120 thousand miles on my car. Its 4 years old. One day last week a triangle with an exclamation mark popped up and the message was- pull over safely- I turned off the car and when I turned it on again the message disappeared- this happened 4 more times for the next 50 miles till I got to my Ford dealer- 165 dollars and an hour later I was told the battery was going and it would cost $8,000.00 to replace." I second both the last post and the one before it, regarding the recall for the HV battery harness and the necessity for temperature control. I purchased a 2005 FEH with 37K this past December (becoming its 3rd owner) and it now has just over 40K. Within a month of buying it, I got the message "Stop Safely Now" on the display, and one morning it just plain wouldn't start. We replaced the regular battery (which is a special "low voltage" battery, available only from Ford dealers for over $100). That fixed the problem (but I sure I wish I'd known about the DC-to-DC downconverter that's covered by the 100K warranty - that may have been the problem, and will have it checked Monday to make sure it's working). Anyway -- two days ago, while driving on (Thank God) a deserted 2-lane freeway with shoulders, 30 miles from my destination, the engine stalled with the aforementioned red triangle and exclamation mark. I coasted off to the shoulder, switched off the engine, sat for 10 seconds, turned the key, it started. 5 minutes later, same thing. Every five minutes, or even less, I was pulling off, turning off, turning on, continuing. SAME SYMPTOMS AS ALICE612. I noticed that my HV battery charge was pretty low, however. So I decided to try just driving on the shoulder at a lower speed to charge the HV battery, but then the engine got too hot. So I let it cool, went back onto the freeway at normal speed. I made it to my destination after 6 or 8 pullovers, and called the local Ford dealership. The Ford dealer immediately said, "Were you aware that THERE'S A RECALL for your FEH? STALLING ISSUES ALMOST ALWAYS INDICATE THAT THE RECALL WORK HASN'T BEEN DONE YET." They apparently notified the original owner (see link below), but he either didn't tell the 2nd owner, or 2nd owner failed to inform me. I made arrangements to take it in the next day (i.e. yesterday), with the understanding that, if the recall work hadn't been done yet, it would take a half-day to do that (they need to pull out the HV battery to replace the harness). The diagnostics would cost about $150, and if my problem was JUST the harness, I wouldn't even have to pay that. He called me a few hours after I took it in, with "good news and bad news". Good news, the recall work hadn't been done yet, but was done now. Bad news, that wasn't my only problem. I had 2 other issues: 1) the HV battery needs to be vented to keep the temperature down, and the pump wasn't working. 2) there's an "actuator" that senses the system's status and controls the various components, and it wasn't working, either. So my problem was multi-faceted, maybe more complex than yours. There's more info and good discussion here: http://tinyurl.com/l9s3p4 Bottom line: FIND A FORD DEALER THAT KNOWS HYBRIDS, and can give you a knowledgeable analysis of your $165 diagnostic readout. And make sure you get that recall work done ASAP. Good luck!
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Replying to: alice612 (Mar 30, 2009 11:51 am) Does anyone know the aftermarket extended warranties that cover high-voltage battery? Thanks.
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Replying to: bow45 (Jul 04, 2009 10:44 pm) Does anyone know the aftermarket extended warranties that cover high-voltage battery? " The traction battery carries a federal warranty of a minimum of 8yr/100K, and 10 yr/150K in CARB states. That is longer than the ESP runs under most circumstances. So there is no point in having it covered under ESP.
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Replying to: grecni (Aug 27, 2008 6:00 am) I've had this same problem, twice. 2005 4WD 56K miles. The first time it was the air conditioning compressor, the second the rear AC line. The compressor was covered under ESP, but the rear AC line was an uncovered $750 repair. The AC is required to keep the battery cool when outside temps get above 65 or so. When it overheats it goes into a 'limp-home' mode until it cools again. That's what you're seeing, but maybe not for the same reason. I'm trying to convince Ford that if a part is vital to keep the hybrid operating, it should be covered under the hybrid warranty. Ford won't sell a hybrid without AC, for this very reason. Wish me luck, I wish you the same. |
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Replying to: ajspark (Jun 20, 2009 9:27 am) Other owners have reported on these issues at other forums. |
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Replying to: stevedebi (Aug 27, 2008 12:36 pm) just got back from FOMOCO about the same problem, the vehicle shut down without notice, a stop vehicle safely, message came on. got it to dealer the cooling pump for the ev computer had burnt out (not covered) I asked how can this be, It got to hot was the answer I checked around in the manual to find out about a cooling unit for the pack in the rear. On the outside drivers side rear disguised as part of the rear window is a vent, this give fresh air to the battery what the fail to tell you is that there is a filter about 6x4" that fills with all sorts of stuff, it is located inside on drivers side upper quarter panel there are 2 covers to remove (snaps in/out) and there is at least some of the problem. It is refered to as a cabin filter. The dealer didnt even check it |
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Many hybrid owners seem to be having the same symptoms as I do. Not being able to find answers to what should be routine problems, after all the techs are trained to find all the problems -right. Something that is overlooked often is a "cabin air filter" that is not really a cabin filter, it is for the fresh air to the bat pac. On the rear drivers side is a vent disguised as part of the window - that gets air to the actuator and to the bat pac There is a filter accessible inside the rear drivers side panel below the outside vent its about 4x6" and must be kept CLEAN this can also lead to the fan failing and also, Im told, the computer pump failing. Most service people ignore it or do not know about it. When you remove the 2 covers it is supposed to slide out, be prepared -be very prepared for what you may find in there. After getting a new one at a local parts store (about11.00) replace it and close up the covers, remove the rug and see if any thing is in the bottom, there is a plastic cover that has to be removed (easy) check its not clogged and replace.I hope this may help many out there from a costly repair Purolator Part number C25571 |
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| I just got my 2005 escape back from Ford garage after getting same message. I couldn't get it to run at all. They replaced the switch on the battery pack in the back($700) the coolant pump behind the bumper in the front ($300) the 12 volt battery ($115) and the harness on the rear batteries ($17). The harness also had a $300 labor charge, In total it was $1764 to get it back and took 2 weeks. | |
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| Sorry that should have been 2006 with 53,000 miles | |
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Replying to: stevedebi (Jul 06, 2009 2:44 pm) ______________________________________________________ Company Information Investor Relations Career Opportunities News & Announcements Press Releases Media Newsroom Social Media News Feed Awards Heritage FORD’S STRONG HYBRID SALES BUCK INDUSTRY TREND Print | Email this page | Subscribe Ford Motor Company’s year-to-date hybrid sales are 73 percent higher than the same period in 2008, fueled by the introduction of hybrid versions of the 2010 Ford Fusion and Mercury Milan More than 60 percent of the sales of Fusion Hybrid are by non-Ford owners – with more than 52 percent of those customers coming from import brands Numbers of Ford Escape Hybrid taxis growing on streets of San Francisco and New York where vehicles in service have exceeded 300,000 miles since their introduction Ford hybrids help “green” federal government fleets DEARBORN, Mich., Oct. 14, 2009 – Ford Motor Company’s hybrid vehicle sales have risen 73 percent this year in sharp contrast to a 14-percent decline in hybrid sales across the industry. The fuel economy and durability of hybrid versions of Ford Fusion and Escape, Mercury Milan and Mariner also are winning over large numbers of conquest customers, many of whom are previous import owners. Through September, Ford has sold 26,016 hybrid vehicles, up 73 percent versus the same period in 2008, according to figures from Autodata Inc. “Hybrid customers increasingly are considering Ford,” said David Finnegan, Ford hybrid marketing manager. “More than 60 percent of Fusion Hybrid sales have been from non-Ford owners, and more than half of those are customers coming from import brands, mostly from Toyota and Honda.” Ford’s strong 2009 hybrid sales have been fueled by the introduction of the Ford Fusion and Mercury Milan hybrids, the most fuel-efficient midsize sedans on the road. Both vehicles deliver a certified 41 mpg rating in the city and 36 mpg on the highway, topping the Toyota Camry hybrid by 8 mpg in the city and 2 mpg on the highway. Durable and fuel efficient While the introduction of the Fusion Hybrid has spurred sales from non- Ford owners, Ford’s longest-running hybrid nameplate, the Escape Hybrid, has proven particularly popular with Ford customers operating taxi, lifeguard and government fleets due to the combination of fuel efficiency and durability. The front-wheel-drive Escape Hybrid delivers 34 mpg in city driving and 30 mpg on the highway, making the most fuel-efficient SUV on the market. In 2005, San Francisco became one of the first cities to adopt hybrids into taxi service, with hybrids accounting for 14 percent of its current fleet. Each of the original fleet of 15 Escape Hybrids exceeded 300,000 miles per vehicle before being retired and replaced with more Escape Hybrids. There are almost 200 Escape Hybrid taxis on San Francisco’s streets today. New York has more hybrid taxis in service than any other city in North America with 13,237, of which more than 2,000 are Escape Hybrids. The Big Apple recently has begun retiring its original fleet of Escape Hybrids put into service in the 2005 model year after accumulating 300,000 and 350,000 miles per vehicle. “We’re extremely pleased with the performance of the Escape Hybrid in taxi service,” said Gerry Koss, Ford’s fleet marketing manager. “Not only have they proven very reliable, they’ve also saved taxi drivers money on gas and contributed to lower tailpipe and greenhouse gas emissions in the cities that use them in taxi fleets.” “Greening” the federal government fleet Government fleets also are seeking cleaner, more fuel-efficient vehicles and hybrids are filling that need. In 2009, federal agencies have purchased more than 3,000 hybrids from Ford, more than any other automotive brand. Included in the sales were 1,900 vehicles acquired through the American Recovery and Reinvestment Act for the purpose of improving the fuel economy of the federal fleet. The U.S. Army was the single largest purchaser among the government fleets, acquiring 400 Fusion hybrids. Saving lives and conserving fuel In 2008, Ford began delivery of a fleet of 45 Escape Hybrids to the Los Angeles County Lifeguards, a division of the Los Angeles County Fire Department, for use on rescue patrol along 72 miles of Southern California coastline. After the first 11 months of service, lifeguards reported that Escape Hybrids had played a crucial part in thousands of rescues and more than a million rescue preventions at L.A. County beaches. The Escape Hybrid fleet enabled L.A. lifeguards to reduce their entire fleet’s fuel usage by 25 percent – more than 5,000 gallons of gas – during the first six months of service. That fuel cost savings has helped L.A. County to maintain its critical front line staffing despite the economic downturn. |
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