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Jeep Liberty Power Windows

143 messages,  Last post on Nov 23, 2009 at 8:57 AM

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What is this discussion about? Jeep Liberty, SUV

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#98 of 143 Re: ME TOO! [albayb] by Fldragonfly Jan 30, 2009 (5:58 am)
Replying to: albayb (Jan 29, 2009 5:58 pm) Thanks - I found this if anyone wants it:   DaimlerChrysler Customer Service Assistance Center PO Box 21-8004 Auburn Hills, MI 48321-8004   1-800-992-1997   I stopped at Ace Hardware to get some plastic for my window until I can get it to the shop. When I walked in I explained to the young man that I needed some clear vinyl for my car as my window fell down. He immediately said "Do you have a Jeep?" How strange was that! The manager there owned one and had the same problem and his neighbor has a Jeep and had the same issues!   I am also sending everything to the NADA (National Automobile Dealers Association)   National Automobile Dealers Association 8400 Westpark Drive McLean, VA 22102   1-800-252-6232
#99 of 143 Update on windows! by Fldragonfly Jan 30, 2009 (6:37 am)
I just talked to my local Jeep Dealership Service manager. When I started to explain saying I know he has heard this before he asked me how many windows have fallen, I said two, he asked me how many miles I had on it, I said around 60,000. He said to bring it in when I can and if I pay a $50 deductible they will take care of it. So, be sure and check with the Jeep Dealerships in your area! Maybe they have realized they are going to have to honor these complaints if they want our future business.   "There is only one boss. The Customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." Sam Walton (1918-1992 Founder of Wal-Mart
#100 of 143 Some Good Responses? by emmab Jan 31, 2009 (11:43 am)
Good to hear some are getting a little help. Our dealership said never to expect anything from Chrysler as they are totally in another country and will do absolutely nothing. Currently working on ditching my Jeep, as I barely go anywhere anymore and my spouse and I can probably make it on one vehicle. Much as I like the size and driving my Liberty Sport, I am just holding my breath waiting for the next window to fall.
#101 of 143 Update on Windows falling down. by Fldragonfly Feb 02, 2009 (6:52 am)
I just got back from my local Jeep Dealer. They said that Chrysler IS authorizing them to fix the windows. ( I drive a 2004 Jeep Liberty) I paid a $50 deductible and was on my way. So I cannot stress enough to stay on top of your local Jeep Dealer and if they do not honor the repairs to let Chrylser know they are not cooperating with you. Good luck! I will check back to see if anyone else has had any good results. I will keep my fingers crossed for all of you. Replies to this message: emmab (Feb 02, 2009 8:28 am)
#102 of 143 Re: Update on Windows falling down. [Fldragonfly] by emmab Feb 02, 2009 (8:28 am)
Replying to: Fldragonfly (Feb 02, 2009 6:52 am) That's good to know. Hope everyone can check in if they do have this done, and their dealership does cooperate. If it is true, we're moving up from "We've never heard of that problem..." Now if they only had a way to deal with the stupid rain staining seats.
#103 of 143 Window update . . . by Fldragonfly Feb 03, 2009 (5:52 am)
When I was at the Jeep Dealership yesterday I asked them if there was anything they could do about the $200 I spent to fix the first window that fell down a few months ago. I told them I didn't realize at that time it was an issue and took it where I knew I could get a good price (I have a friend at a different dealership). They said I would have to take that up with Chrysler. I am going to write to Chrysler and see what they say. I have been told if they do not want to make some kind of adjustment, I can take it to small claims court (no expense to me!) and they would not want to go there. So I hope the ones who have posted in this forum will follow through with whatever they can do to get their issues resolved as well. We just have to keep after them to get results. Taking just to each other won't get it. Good Luck to everyone! Replies to this message: emmab (Feb 10, 2009 5:22 pm) tidester (Feb 10, 2009 9:59 pm)
#104 of 143 Bye Bye to My Jeep!!!!!!!!!!!! by emmab Feb 10, 2009 (5:22 pm)
Replying to: Fldragonfly (Feb 03, 2009 5:52 am) Well all, saying good-bye to my window problems (and my red jeep). I will miss the Jeep, but not necessarily the worries about staining seats in the rain and windows falling in. We have a small business that, like many is down right now. We pay for our vehicles through the business, but we also have two business vehicles. So, we decided to be a one car family again (and we dont have kids, just dogs). Bought a 2006 Touareg, VW, loaded with everything. Probably more electronics than we need. Got good money on the 06 Liberty, which had no warranty left. Got a three year extended on the VW. Got good money on an Infiniti. Lost a whopping two loan payments and ended up with a good deal. Hopefully will save even more on insurance payments. I guess I will say best wishes to all of you, and I only hope my 'new' purchase does ok for us. My husband is happy to have his GPS, since he uses it for work. I'll just be happy if the windows keep working...... Replies to this message: tidester (Feb 10, 2009 9:59 pm)
#105 of 143 they repaired all 4 by felines Feb 10, 2009 (7:24 pm)
Replying to: albayb (Jan 28, 2009 6:45 pm) Chrysler has now recognized this window issue. I took mine in after the driver's side got stuck and have had the other 3 replaced more than once. I was told that anyone bringng in a Liberty with Window problems were to have it all re done. They ordered parts and totally re did all 4 windows. I can't remember when they hav elast gone up and down so well. it is so nice to be able to go through a drive thru once again. About time....my lease is up in a yr   Replies to this message: tuffy3 (Feb 24, 2009 5:12 am)
#106 of 143 Re: Bye Bye to My Jeep!!!!!!!!!!!! [emmab] by tidester HOST Feb 10, 2009 (9:59 pm)
Replying to: emmab (Feb 10, 2009 5:22 pm) Be sure to come back and visit the Jeep Forums once in a while. In the meantime, we'll be looking for you in the Touareg Forums!   tidester, host SUVs and Smart Shopper
#107 of 143 Thanks Tidester by emmab Feb 10, 2009 (10:32 pm)
My husband thought it was dumb to come here and say good-bye, but I truly wish everyone the best and am glad to see that the repairs are starting to be covered. Now, I dont want to scare myself by reading anything bad on the VW forum.........

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