Last post on Jan 18, 2013 at 7:53 AM
You are in the Jeep Liberty and Jeep Liberty Diesel
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Jeep Liberty, SUV
#320 of 356 Re: 2006 Liberty CRD windows [edlankford]
Jul 02, 2011 (6:12 am)
I agree with you that Jeep windows are a problem. I have had my second Jeep Liberty now for almost 3 years. I have replaced windows/regulators 4 times so far. First 2 were under bumper to bumper warranty. Third one I paid for out of pocket. 3 months later I got a letter from Chrysler and I sent all my info in and was quickly paid a full reinbursment. That was when I got the letter extending my warranty until April of 2013, with unlimited mileage. They are now claiming it is not the regulator, but the window lift plate. I just had THAT replaced a few days ago. Included with that is a new window seal. My window works great now. But as others have stated windows are not a safety issue. However, about children falling out of an open window? What if the window was put down on purpose by an adult passenger? And aren't ALL children under certain height and weight requirements supposed to be in federally approved child safety seats, properly strapped in so they don't fall out any windows or be thrown through any windows in the event of a crash? Seems to me windows are not the issue you should be looking at. Are your children not restrained properly and that is why you worry about them falling out an open window?
Jul 18, 2011 (8:26 am)
I have replaced 2 rear driver's side window regulators. I took it to my automotive repair man because I didn't know at the time that this was a jeep problem. They replaced the regulator twice and when it failed the third time they suggested that I call Chrysler. When I called the first time about a year ago mind you, the person took my info and gave me a case number. He said I would receive a call or text back within two business days. The guys did call back during the hours I specifically told him I would be unavailable and left a message on my phone and then one on my husbands. They then texted me once. After that I got a voicemail saying they were closing my case b/c they couldn't reach me. Needless to say I was unhappy, but life got in the way and it took me more than 8 months to call back and try to deal with it again. This whole time now totaling over a year I have been driving around with shims stuck in my window to keep it up for the most part. It still falls down all the time. When I called back and finally got in touch with a case worker I told her I had receipts for the times that I had the window fixed and that I would like them to at the very least fix it now and would appreciate being reimbursed for the previous times, knowing that b/c I didn't use a Jeep service that probably wouldn't help. She informed me that since mine was a 2003 model and so far out of warranty they could do nothing for me. The Jeep dealership said they could fix it but it would cost ballpark $500 and it would break again. I am at my wits end, the car has been paid off but we cannot buy another one right now.
#322 of 356 Re: I tried... [nannystack]
Jul 18, 2011 (9:34 am)
I know the feeling. 2003 Liberty, happened 4 times in 4 years (most recent 3 mos. ago) , can't be reimbursed anymore. So frustrating because I cannot afford to replace the Liberty. I just hope it does not happen at the most inopportune time like when I am away for weeks at a time and it is just sitting in my parking space.
#323 of 356 Re: I tried... [nannystack]
Jul 21, 2011 (3:42 am)
The problem is that the plastic drive cracks in the worm drive. http://www.steigerperformance.com/ here is a web site that sells the parts needed for you to repair. Eurekaboy.com will show you how to install with photos. I've replaced all 4 and not a problem since. The problem is really with Damiler not Chrysler for they were being given back to the U.S. after Damiler took all the money out of the company. You want a fine machine and I mean what it was designed for, add the Kennedy Lift pump, exhaust muffler mod, and Sun coast Torque Converter. Our family has two and both have been modified as the design engineers intended and we love them.
#324 of 356 Re: Window Regulator Issues [andrevale13]
Jul 31, 2011 (4:37 pm)
My service advisor gave me the # to Jeep/Chrysler (1-800-763-8422) and I was assigned a case manager. The case manager was going to make me pay for the repair up front and they were going to reimburse me if it was the same issue (as in previous repairs). I argued with the case manager and they finally agreed to fix it with no money out of my pocket. I already had the drivers side rear window fixed 5 times and the rear passenger window fixed 4 times (2006 jeep liberty) and I wasn't about to pay for it again (luckily a few of those times- the repair was still under warranty).
#325 of 356 Re: Another regulator problem [smireles]
Aug 31, 2011 (7:14 am)
I have a 2007 Jeep Liberty, 2 weeks ago had the rear passenger side window repaired for the 2nd time, then this week had the rear driver's side repaired for the THIRD time! The window on drivers side has been repaired once. the only window that hasn't had an issue "yet" is the front passenger window. I'm wondering now if they are fixing without replacing parts as much as this has happened to me. I received an "extended" warantee to 7 years, but it's such a hassle to keep taking it in not to mention, locking my car against theft is a joke! so frustrated! thank you for this post..my front drivers window is making noise again, so will make a call to the number posted here to see if I can get this fixed permanently.
#326 of 356 4th repair on my window
Sep 14, 2011 (1:26 pm)
My rear passenger window fell for the 3rd time. The rear driver side window broke once. Jeep did give me my money back for the first 3 repairs, but want me to pay a $50 "deductible" for todays repair. This is crazy!!! Oh.........but they think they have it "fixed" now.
#327 of 356 Re: 4th repair on my window [j1965mustang]
Oct 12, 2011 (8:34 am)
Why did Jeep give you money back for the first 3 repairs? Is there a recall? I am asking because my driver window will not roll up and I noticed that this is a very common problem with jeep.
#328 of 356 06 Jeep Liberty Windoe Problem!
Oct 13, 2011 (12:02 pm)
Purchased a used 06 Jeep Liberty 66.415 miles Oct.10 and this year the left rear window dropped down and found the part that lifts the window defective or bad design.
I Wrote Chrysler and received a letter back unsigned with the name Stephanie that they had reviewed and concur with their previous decision (something of what I do not know).
The truth is that Jeep Liberty has a bad window design and a window may drop down at anytime
and they know this from all the reports received!
I say before buying a Jeep Liberty do your home work, this window problem is a big and cost problem.
#329 of 356 Re: 06 Jeep Liberty Windoe Problem! [denham]
Oct 13, 2011 (1:19 pm)
Thanks Jeep O6!