Last post on Jan 18, 2013 at 7:53 AM
You are in the Jeep Liberty and Jeep Liberty Diesel
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Jeep Liberty, SUV
#146 of 356 Re: Jeep Liberty windows [shelly62]
Dec 03, 2009 (8:17 am)
Their number is 1-800-992-1997. The recording lists options to pick from, one of which is "dealer or product complaint" or something to that effect. An update on my story from above--Chrysler finally called me back (not within the 24h window that they told me) and stated that if I paid $150, they would pick up the rest. This is a 2006 Liberty and honestly, they should pay for the whole thing. I wonder if they are doing this since I am not the original owner. Any lawyers out there---do we have any recourse other than to keep calling/complaining about this? These vehicles should all be recalled AFTER they come up with a fix for the problem, which I hear is a cheapo plastic piece that keeps breaking. How about making one from metal??? What would it cost them--a dollar instead of a dime?
#147 of 356 Re: Jeep Liberty windows [smurrow]
Dec 03, 2009 (7:45 pm)
Thanks! Couldn't find the #. I will call tomorrow. I have a 2007 jeep and so far only 1 window broke but was a back one and I rarely used it! Of course garage ripped me off and replaced motor even though it seemed to run, I guess just replacing the regulator too cheap a job for them lol. Will let you know if I get any results ...Thanks again for the info...Shelly
#148 of 356 2008 jeep liberty driver window
Dec 05, 2009 (10:20 am)
Well yesterday i was at a drive thru, and i pushed my auto window to go down, and it lowered with the auto 1 touch feature,. well my jeep has the one touch u feature too. and when i went to make it go up. i had to hold the switch, it wont auto up anymore. is there a switch or a fuse for the auto up feature? any info will help...
#149 of 356 2006 Liberty Windows.
Dec 05, 2009 (12:42 pm)
Well my windows just started dropping down. Of course it started to snow this week. So I am not sure why some ppl are told it's a heat related issue when I live in Michigan. I am wondering is there a "quick and cheap" fix for keeping my windows up until I see if Chrysler will pay for them? I would appreciate the help.
#150 of 356 Re: 2006 Liberty CRD windows [edlankford]
Dec 07, 2009 (11:51 am)
I agree this problem is not just a nuisance, it is potentially a serious safety hazard. We have had the same window regulator (rear driver side) fail 3 times, twice it was repaired under warranty and now it has broken again. This window regulator is not failing from excessive use or abuse (it is almost never used) it is failing because it is defective, and Chrysler knows it is defective, yet they expect us to pay for it. This is not right.
It isn't an inexpensive repair procedure, either. Consumers are being ripped off for thousands of dollars.
#151 of 356 Re: Liberty Power Windows [spinnakerbaybe]
Dec 08, 2009 (5:31 pm)
I live in Central Arkansas & I own a 2007 Liberty. The first time I had a regulator problem it was under warranty, this time the warranty was up. I was told that I had to purchase new window glass with the regulator when the old glass is perfectly fine. Haven't had it fixed yet but have a local mechanic looking for a regulator.
#152 of 356 The Cancer Grows and Grows
Dec 17, 2009 (11:29 pm)
Today the final blow !! Window number four the driver side fell....I had it taped up by the great people at Safelite and I ordered a new window and regulator form Moss jeep on Riverside, Ca. for $293.00 and Safelite will install for $65.00.
I hope that in all my communication with my friends, family and associates, I have bad mouthed Jeep enough that no one will ever buy a Jeep or Chrysler product again. As a Major Sales Representative in a Huge Textile Market, I touch a lot of people socially as well as professionally and I make sure that everyone I come in contact with knows the story of how Jeep/Chrysler has turned it's back on this huge problem. I pray that no one should ever suffer harm from this problem that was engineered by Chrysler, but should they, I hope it bankrupts this company... Oh!! Wait a minute !! They are Bankrupt !! Then why are they still producing and promoting this Junk !!! Because they are being kept afloat by the Government... Which is you and I !!! Pull the plug and let this joke die !!!
Where is all the Consumer Protection we hear about ??? Is there anybody out there????
#153 of 356 Re: 2006 Liberty CRD windows [smurrow]
Dec 18, 2009 (1:02 am)
They want me to have mine diagnosed, at a cost of $99.00, what a crock! We are driving to Atlanta for Chrsitmas, I guess we'll go with tape I plan to start annoying someone with the problem when I get back! The lady that called was an intern and won't eb back after 12/23, nice huh? They don't care but I have a big mouth and don't give up!
#154 of 356 Re: 2006 Liberty CRD windows [beachpatty69]
Dec 18, 2009 (3:16 pm)
RUN don't walk as far from the dealer as you possibly can except to purchase your new window and regulator. I just picked up my window and regulator at the dealer except this time it came with a sticker for 58cents to put on the window telling anyone who was repairing the door that the window was not the 2006 window and it refered them to a Mopar bulletin # 68058661AA. Sooooo the guys at the parts counter looked up the bulletin and printed out 3 pages for me. I says exactly what is happening to our windows, what to expect and what models are affected. Looks like 2006 and 2007 Liberty and Cherokee(international markets) are the only ones.
Anyone who would like a copy of this Service bulletin dated April 15,2009 can email me at edlankfordgmail.com, give me your fax number and I will fax it to you right away. This is hard core evidence that they know they have had a problem all along. The guys at the parts counter at Moss in San Bernadino said they were wondering why they were selling so many windows and regulators....Duh !!
Took the window and regulator to my local safelite and for $65 they did a beautiful job in less than 30 minutes and showed me why the old one broke. Cheap plastic part. So I saved about $150 because the dealer charges $200 to install the window and regulator.. I tried every parts place including NAPA to get after market windows and regulators but no one makes them. I hope some consumer interest group or government agency catches on to this problem and one day we can all present our receipts and get refunds. This has really been a costly problem for me and I am sure everyone else.
At least one thing you can be sure of, Chrysler/Jeep will never see me, my family or anyone I can convince in their showrooms and we have a lot of new cars in our futures. Ed Lankford edlankfordgmail.com
#155 of 356 Re: 2006 Liberty CRD windows [edlankford]
Dec 26, 2009 (9:14 am)
Here's a quick fix if you want the window locked in the up position:
(1) Push the window into the up position.
(2) Get a heavy duty wire tie, put it through the hole where the window rail mounts to the top of the door.
(3) Loop the wire tie under the cheap (and broken) plastic guide under the window, and pull tight.
(4) Attach more wire-ties until you feel confident that they won't break loose.
(5) Put the door back together.
After reading your post I decided that I didn't really need to open that window anymore. We've only used that window about 20 times since we bought the car back in 2006, so it wasn't really an issue of the thing wearing out, it was designed that way. I found a quarter inch piece of plastic that had broken off inside the door, so it must have been a pretty cheap design.