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SUVs Jeep Liberty and Jeep Liberty Diesel Jeep Liberty Power Windows
143 messages, Last post on Nov 23, 2009 at 8:57 AM
You are in the Jeep Liberty and Jeep Liberty Diesel Forum. Your Hosts are steve_ & tidester
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I don't have a liberty yet, but I may be purchasing a 2006 liberty in perfect condition. While reading reviews, I came across this window issue. Seems annoying. Have you guys seen this? Looks like a permanent solution. http://www.steigerperformance.com/ If the link is not on this page, go to the "Products" link, then click "Jeep" Overall, with the exception of the windows, how does everyone like their Liberty? Also, on average, after about how many total miles will the windows start to fail? Thanks
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Replying to: jeepfreedom (Aug 01, 2009 4:30 pm) Thanks for the info on the repair kit...Hope I don't have to get it but nice to know its available. |
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| I called the customer service number in the back of the in-vehicle troubleshooting book. Even though I was out of wsarrantee I only had twenty thousand plus miles. They gave me a "care number" and said they would pay most of the cost. I mentioned the 1600 on back order and that this web site had mentioned all four door windows were falling down, although it seems the passenger rear is worst. The dealer new I was upset and would continue the complaint if they charged me at all and they didn't. | |
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| Go to National Highway Safety website or safecar.com and fill out the form to file a complaint about windows and regulators in Jeep Liberty | |
Just dealt with the window issue on my wife's 2006 Liberty. This was the second window to have issues, but the first since it's been out of warranty. I called Chrysler's customer service, like another user had suggested, explained my situation and asked that Chrysler extend me the same courtesy they had extended to other out-of-warranty customers as it relates to this repair issue. The rep I worked with was fantastic. She took my info and gave me a case number. I was able to take the car to my local dealer and have it repaired, no problem. My experience couldn't have been better. Kudos to Chrysler for great customer service in this situation.
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Replying to: neovox (Sep 23, 2009 4:27 am) |
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Replying to: neovox (Sep 23, 2009 4:27 am) I called the dealership and amazingly, they weren't going to charge me for the diagnosis! I took my car in to get it looked at and told the dealership to also look at the front passenger window because it was being sluggish. After a few hours, I got the call from the dealership saying that Chrysler took care of the cost on the repair. When I asked about the sluggish window, they said that they went ahead and replaced that one too! So, hang in there Liberty owners! If I can get Chrysler to replace TWO of my windows for free, then you can too! They did mention that it is a case by case basis and that some of it depends upon how "loyal" you are to the Chrysler brand. I own a Jeep and a Dodge, so that may have helped my case...
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Replying to: kiwishae (Sep 30, 2009 8:44 pm) |
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Replying to: edlankford (Aug 01, 2009 11:45 am)
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