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Jeep Liberty Power Windows

143 messages,  Last post on Nov 23, 2009 at 8:57 AM

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#124 of 143 Re: Liberty Power Windows [spinnakerbaybe] by edlankford Jul 18, 2009 (10:47 am)
Replying to: spinnakerbaybe (Nov 19, 2007 5:16 am) Driver side rear window regulator went out while under warrenty. Last week passenger side rear window regulator went out. Dealer told me they have to replace the regulator and window because it now comes as a unit. (funny, they said they had the window but had to order the regulator. Total came to almost $500. Several calls to Chrysler and they finally agreed to pay for parts and I pay $200 for labor. (out of warrenty) Dealer admits they have had to replace a lot of them.. This should be a recall item. Who do we contact?? edlankfordgmail.com
#125 of 143 Liberty Windows by edlankford Jul 20, 2009 (9:49 am)
Replying to: emmab (Jul 02, 2008 8:02 pm) Having my second rear window regulator replaced today. Chrysler is splitting the cost with me but my half is still $200......Asked to have the parts back that they replace(said they had to put in new glass too) and they said no, they have to go back to Chrylser. I told them to save until I pick up the vehicle because I want to photograph. I marked the window to make sure they really had to replace.
#126 of 143 Re: Liberty Power Windows [ena1512] by edlankford Jul 27, 2009 (7:26 am)
Replying to: ena1512 (Dec 30, 2008 2:32 pm) Second rear window on order now. Both have now been replaced, one twice. Chrysler is paying for the parts but I pick up $199 in labor each incident. With all the repairs made to this vehicle in 2 years I could have been driving a hummer.
#127 of 143 2006 Liberty CRD windows by edlankford Aug 01, 2009 (11:45 am)
Had second rear window/regulator replaced at jeep dealer. When I picked up my vehicle the front passenger side window was being held up with the suction cup from my GPS. Service adviser told me that when the tech opened and closed the window it just dropped like the others that they just replaced. Called Chrysler and they said I was on my own. (they provided parts on two rear windows). Located window and regulator at another Jeep dealer $300. Just left Safelite who did the work for $65....and informed me that these parts are from an earlier model. Now I wait for the driver side to go and I will have done all four windows. I also have a 2005 liberty.....does anyone know which VIN numbers got the junk parts?? This has to be the biggest Joke I have ever seen that Chrysler is not ordering a recall, they have to see how many they are replacing and selling. Anybody been successful in getting reimbursed for their cost?? Ed Replies to this message: ldillon (Nov 09, 2009 8:29 am) edlankford (Nov 09, 2009 9:07 am) kenf3 (Nov 10, 2009 9:26 pm) and 1 more... kthiel (Nov 16, 2009 3:44 pm) and 2 more...
#128 of 143 Do it yourself repair kit - permanent solution by jeepfreedom Aug 01, 2009 (4:30 pm)
I don't have a liberty yet, but I may be purchasing a 2006 liberty in perfect condition. While reading reviews, I came across this window issue. Seems annoying.   Have you guys seen this? Looks like a permanent solution.   http://www.steigerperformance.com/   If the link is not on this page, go to the "Products" link, then click "Jeep"   Overall, with the exception of the windows, how does everyone like their Liberty? Also, on average, after about how many total miles will the windows start to fail?  Thanks Replies to this message: edlankford (Aug 02, 2009 10:14 am)
#129 of 143 Re: Do it yourself repair kit - permanent solution [jeepfreedom] by edlankford Aug 02, 2009 (10:14 am)
Replying to: jeepfreedom (Aug 01, 2009 4:30 pm) First window failed at 12,000 miles the first time it was used. Other three have failed at 107,000 miles. I never have my windows down because I drive mostly freeway miles at high speeds. 2006 Liberty CRD. Thanks for the info on the repair kit...Hope I don't have to get it but nice to know its available.
#130 of 143 Dustnut by dustynut Aug 04, 2009 (6:24 pm)
I called the customer service number in the back of the in-vehicle troubleshooting book. Even though I was out of wsarrantee I only had twenty thousand plus miles. They gave me a "care number" and said they would pay most of the cost. I mentioned the 1600 on back order and that this web site had mentioned all four door windows were falling down, although it seems the passenger rear is worst. The dealer new I was upset and would continue the complaint if they charged me at all and they didn't.
#131 of 143 File Jeep Liberty Window Complaint by edlankford Aug 24, 2009 (1:04 pm)
Go to National Highway Safety website or safecar.com and fill out the form to file a complaint about windows and regulators in Jeep Liberty
#133 of 143 Jeep Liberty Power Windows by neovox Sep 23, 2009 (4:27 am)
Just dealt with the window issue on my wife's 2006 Liberty. This was the second window to have issues, but the first since it's been out of warranty. I called Chrysler's customer service, like another user had suggested, explained my situation and asked that Chrysler extend me the same courtesy they had extended to other out-of-warranty customers as it relates to this repair issue. The rep I worked with was fantastic. She took my info and gave me a case number. I was able to take the car to my local dealer and have it repaired, no problem. My experience couldn't have been better. Kudos to Chrysler for great customer service in this situation. Replies to this message: edlankford (Sep 23, 2009 9:41 am) kiwishae (Sep 30, 2009 8:44 pm) edlankford (Oct 04, 2009 12:03 pm)

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