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SUVs Jeep Liberty and Jeep Liberty Diesel Jeep Liberty Power Windows
138 messages, Last post on Nov 09, 2009 at 9:07 AM
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I'm not a jeep liberty owner but our family friends have one, and it was being stored in my parent's garage. I simply moved it outside to move my car inside, and in the process, the window fell down 6 inches. I can move it clearly up and down. I called my local Chrysler dealer and they said the price would range anywhere between $200 and $400 dollars depending on what was actually broken. From reading this forum, I figure it's the window regulator; however, since I'm in college, have more debt than capital, and enjoy a project here and there, I decided to take the door apart myself. I'm completely lost... the window is on the track it should be and I can't find anything that seems out of place or broken. The motor makes noise when I flip the switch but nothing happens. Has anyone fixed their window on their own? If so, please advise. Or is it worth it to fight Chrysler for a free or reduced price fix? Thanks. -   
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Replying to: ajduf (Feb 16, 2009 2:50 pm) My daughter has the same problem on her vehicle, and it's not a Jeep. The window is driven up and down using at least one bicycle brake cable  It's the tiny clip made out of a white-ish composite material catching the driving 'end' of the cable that breaks because it's too small (this 'end' is what you fix into the brake handle of a bicycle). Winter is a tricky season for composite materials, remember what happened to the space shuttle. I just broke the plastic centering pin of a headlight assembly plus the air deflector in front of my airfilter box while attempting to replace an H4 bulb. Plastic becomes glass when it gets cold. I think we have to be very careful not to force our windows to open if they are frozen during winter. |
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Replying to: felines (Feb 10, 2009 7:24 pm) |
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| Hey Life is good Chrysler sent $100 refund for co pay on window repair. Be extremly persistant.They know they have a serois problem. Keep after them...... | |
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In August 2006, my 2005 Jeep Liberty rear window behind the driver started to slip. It was under warranty, so they fixed it. A month later, the same thing happened and had to be repaired. In October 2007, it happened again and fixed, but it was intimated that they were doing me a "favor" by not charging me to fix it a third time. So, this morning, the same thing happened. I collected my past paperwork and went to the local Jeep dealer. I was told this is a serious problem and they've had 500 of them so far this year (in fact,the Jeep Liberty ahead of me in line had the same problem). He said they have a "new fix" for them because the manufacturer was at fault. They located the part and will fix it tomorrow. HOWEVER, the service manager then told me my warranty was up. I asked him, what does this have to do with this problem. You've "fixed" it three times and it's still broken. He changed his tune and told me not to worry, he'll get me out of there tomorrow without my having to pay anything, he just wanted me to know that my warranty was up. Right, and if I had taken the bait, I'd have to pay for it. DON'T BACK DOWN, this should be a recall item. Chrysler needs to pay for ALL these shoddy repairs. |
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After experiencing my own window woes for almost a year, I finally gave up and in and took my Jeep into the service center - having to get out the duct tape was a definite motivator when 2 windows fell and a 3rd didn't roll up right. I was expecting the possibility of paying and was prepared to kick up a fuss. As it turns out I didn't have the slightest issue beyond having to wait for the parts to be ordered. They are replacing all 4 window parts. Chrysler HAS sent out an action memo to their service departments that tells them to replace all parts for the Jeeps that come in. It IS something they are now covering under their warranty. The oh so nice man at the desk, unbelievably, hadn't encountered the issue before which might have lent itself toward his willingness to show me the notice that he'd just printed out while they were taking a look at it. All in all, its costing me nothing for them to replace the parts for all 4 windows and only 3 (ha) were having a problem. From what I read in that notice from Chrysler no one should have to pay a deductible or anything else as long as its under warranty and they should be replacing everything for all your windows. If you're told otherwise you might want to tell them to call Chrysler and stand there while they do so. |
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Has the window problem been fixed on 2008 and 2009 models? I am considering buying a new left over 2008 Liberty. what other problems plague these vehicles?
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| Any suggestions where I can get the service bulletins and such that are supplied by Chrysler for the service departments? | |
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Same deal - windows dropped down in door and jeep out of warranty. I called a local Jeep service center who gave me the phone number to Chrysler - 1-800-992-1997. I told him what was wrong, very nicely and mentioned my expectations were the window be fixed at no charge. Was transferred to supervisor who put me on hold and called the service center. The parts are being ordered and should be fixed tomorrow for a $50 co-pay. Basically they are extended my expired warranty for this one repair. I'll take that for now. All in all, took less than 30 minutes to set this all up and I'm happy enough until the other 3 fall down! Lol. Life happens! 
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Replying to: jromley (Jul 23, 2008 10:28 am) |
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