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Volkswagen Jetta Brakes and Rotors

167 messages, Last post on Oct 26, 2009 at 11:42 AM
You are in the Volkswagen Jetta Forum. Your Hosts are pat & karens
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Replying to: ajsvwjetta (Sep 23, 2008 2:32 pm) An update on my situation with BBB Auto Line. They responded saying that they could not take the case because it is not a warranty issue. I'm assuming that they concluded it is not a warranty issue after talking to VW because VW probably told them that this is normal wear and tear so it is not covered under warranty. I have 30 days to appeal their decision but I feel that if I have to convince the people that will conduct the arbitration to take my case I've already lost.
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Replying to: spaniard82 (Sep 24, 2008 9:19 am) |
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Replying to: ajsvwjetta (Sep 23, 2008 2:32 pm) Jetta 7 |
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I just purchased a 2007 Jetta 2.5 I thought I read all of the reviews and I never saw this....Or I probably wouldnt have purchased the car. But just to ease my mind has anyone with this issue had any good experiences with a dealership in Atlanta? Keeping my fingers crossed!!
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Replying to: atljetta (Sep 30, 2008 6:11 am) remember--DON'T tell your dealer anything but that "something doesn't seem right with xxx"...play dumb b/c they're only going to use anything you say to get out of their warranty/committment/other. DON'T go for a "drive-along" either--they're the mechanics...let them figure it out. also, I have been formally reprimanded by the forum watchers for using vulgarity...am sorry if this bothered anyone (except if it bothered VW/Hoy-Fox) In the future, I will use an old trick that works for my lack of control over my anger over this issue. This company is Smurfin Smurf and their service is Smurf-smurfin-smurf-smurf love, Papa Smurf |
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Replying to: tmycakes (Feb 07, 2008 2:28 pm) Thank you, David
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Replying to: spaniard82 (Oct 15, 2008 1:43 pm) Please please please submit a complaint to the national highway transportation safety board the contact info is in the very first few pages of your VW owner's manual. This is the only way that VW is going to stop doing this to its customers. Tom
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Replying to: trepine (Oct 17, 2008 8:41 am) I have a 2007 piece of JUNK Jetta!!! At 29,000 highway miles I started getting a grinding noise in the back. Called my dealer, advised of noise in brakes and was given an appt for 2 weeks later. At appt I was advised that it was going to cost $400 to have the pads and rotors on the rear replaced. This issue started at the end of August and my car has been sitting in my garage ever since because I refuse to pay for an issue that is not my fault. I just went online and filed a complaint with the highway transportation safety board.
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hey, i'm no car guy by any means, but this one at the dealership threw me a bit... I took jetta to tire dealer after noticing odd wear pattern on inside portion of rear tires, front tires have worn evenly. Tire place said that it could be cause by possible rear axle misalignment and that my brake actuators were sticking in engaged position and brakes were worn. They did not want to mess with jetta axle and suggested dealership... dealership said that there was no misalignmen with the back end, or front end and suggested I replace rear brakes/rotors. I agreed to rear brakes/rotors, figured at 78k it was about time (never had it performed). dealership threw me when they recommended I replace the emergency brake cables as they said they were rusted. I questioned them on this and lady said the cables can "swell" when they rust, thereby causing the brakes to remain engaged, like driving with e-brake on is what lady said.... Does this make sense to anyone, or was I getting fed a line of BS?? (i didn't allow them to perform the service) |
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