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Volkswagen Jetta Brakes and Rotors

172 messages,  Last post on Nov 24, 2009 at 4:23 PM

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#79 of 172 2003 Jetta Brakes by ppro101 Aug 26, 2008 (12:30 pm)
I have a 2003 Jetta GLS 1.8T. It has been a very good car. Always had dealer service from the original dealer. Last week I brought it in for its 50000 mile service. Dealer called me and said I need new brakes on the front and it would be $560. This car is driven by my wife and son so I had them do the work. All seemed ok they also told me I needed new tires and I made an appointment to have new ones put on.   Well this morning, I was driving the car in stop and go traffic. I was creeping up on the car in front and hit the brakes. Nothing happened. Pumped them still nothing. Hit the car in front. I left the car on the side of the road and called the dealer to have it towed and checked out. I was not going to drive a car with bad brakes.   The dealer takes it to the shop and finds nothing wrong. But earlier today I was not able to get the car to stop.   I am thinking that either they did not bleed the lines correctly or some sort of debris was blocking the line preventing me from stopping.   As of now they can find nothing in the computer and nothing in the repairs. Anyone have any ideas? Although I am now quite sure that I should have brought the car to a third party to check since I am sure the dealer "will find nothing they did" to cause the problem.   I am really concerned about driving this car. In this instance I was going about 5 miles an hour. What if I was on the highway and this happened? Someone could have been killed. Replies to this message: dancerman (Aug 26, 2008 3:27 pm)
#80 of 172 Re: 2003 Jetta Brakes [ppro101] by dancerman Aug 26, 2008 (3:27 pm)
Replying to: ppro101 (Aug 26, 2008 12:30 pm) The same thing happened to our 2002 GLX VR6, but only one time when it was about 1 year old. Unlike your situation, we did not have any brake work done prior to the occurrence. We do recall having scheduled maintenance a few days prior to it happening. The dealer found no problems and thankfully it has never happened again. I had forgot about it until reading your post.
#81 of 172 07 Jetta Brake Problems also by spaniard82 Aug 29, 2008 (3:18 pm)
Had to replace rear rotors and pads at 21,272 miles and less than 10,000 miles later I was told I need to do it again. The first time I filed a complaint, talked to VW comsumer bs advocate, and still had to pay for it. Today (after only 9,849 miles on the replaced rear rotors and pads), the service department told me I had to replace rotors and pads again and pay for it. I told them there was no way in hell I would pay for it and took my car out of there. I called VW consumer bs advocate and they told me that it is still under warranty. I'm waiting to hear back from the service department. I will post the results of this later. Replies to this message: spaniard82 (Sep 03, 2008 8:24 am)
#82 of 172 Re: 07 Jetta Brake Problems also [spaniard82] by spaniard82 Sep 03, 2008 (8:24 am)
Replying to: spaniard82 (Aug 29, 2008 3:18 pm) Ok. Called service back and told them about warranty.The service tech told me that it is normal wear and tear and not covered under warranty but he would check with his manager when he got back in the office 3 days later. Meanwhile I called VW consumer bs advocate line and talked to another guy who said that "whoever told me that the brakes were under warranty was wrong and that it is normal wear and tear". I filed another complaint. VW SUCKS!!! One thing is to put out defective cars. I know it happens. But fix YOUR problem VW and treat your customers right! I will never buy another VW in my life and will tell everyone my story.
#83 of 172 how are these brakes different from GLI's by bobtrav Sep 03, 2008 (3:58 pm)
A mechanic looked at my GLI and said those are special heavy duty brakes
#84 of 172 VW stands for Very consistently screWing you by trepine Sep 04, 2008 (12:06 pm)
Sorry Spaniard. Welcome to our party. You saw my posts right?? 4200 miles and no brakes, metal on metal, damaged rotors on brand new 2008 Jetta--not only did the dealer and VW both say "normal wear and tear" but that it was indeed excessive wear...b/c I suck at driving. I'm wondering what the warranty actually does cover in the mind of VW??..maybe if the windshield wipers burn out at 4200 miles they'd replace them...unless, of course, I used them...which would be wear and tear and my fault again. BUYER BEWARE IF YOU ARE READING THIS Tom   Replies to this message: spaniard82 (Sep 05, 2008 9:58 am)
#85 of 172 does anyone know how the GLI breaks are different by bobtrav Sep 04, 2008 (3:15 pm)
Replies to this message: spaniard82 (Sep 05, 2008 10:15 am)
#86 of 172 Re: VW stands for Very consistently screWing you [trepine] by spaniard82 Sep 05, 2008 (9:58 am)
Replying to: trepine (Sep 04, 2008 12:06 pm) Tom, yes I saw your posts and feel your pain. It just reinforces how stupid VW is. It is just plain bad business! Forget about doing the right thing and fixing your mistakes. I don't think it would be as costly for VW to fix the brake problem, as it will be losing business because of the blatant disregard for their customers.   This forum and others I've posted on are great for venting and warning potential future VW owners but I really want to take some action so that VW does not get away with it. So far I've complained to VW customer advocate people and my dealership. I've also filed a complaint with the NHTSA (National Highway Traffic Safety Administration) with their Office of Defects Investigations: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm   I also filed a complaint with the BBB Auto Line: http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=008c749a-ea0b-40ed-9be1-65db- - 5886a6fd   I have not heard back yet from the BBB Auto Line and was wondering if anyone has used them and if they were happy with the results?   This is also an excellent website to find out about existing problems with cars and to post your complaints: http://www.mycarstats.com/   Does anyone have any suggestions as to what else can be done? Has anyone tried Small Claims?   Just in case I come off as a little nuts, I have never sued anyone in my life. My motto is live and let live. But when VW looks you in the eye and tells you it's your fault that the brakes are once again prematurely worn (4,200 miles in Tom's case???) it pisses me off!!!   I'm a web developer and will be willing to create a website for pissed off VW owners. I wonder how many people this happens to that don't complain. It would be great to have one united front.   David
#87 of 172 Re: does anyone know how the GLI breaks are different [bobtrav] by spaniard82 Sep 05, 2008 (10:15 am)
Replying to: bobtrav (Sep 04, 2008 3:15 pm) Bob, I'm sorry but don't know about GLI brakes.
#88 of 172 2004 Jetta GL by surfman Sep 16, 2008 (5:21 am)
Purchased an certified pre-loved '04 Jetta with 39,000 miles at the beginning of August, 2008 for my son. Dealer said the brake pads were approximately 11/32 or 12/32 fronts and rears when the car had the PA state inspection performed in July. Front brakes are now squealing a lot. Anybody have any thoughts on what might be causing this and what should I do? Contact Dealer? Thanks in advance for your help.   Dave Replies to this message: ndmike88 (Sep 16, 2008 10:46 am)

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