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Vans & Minivans Hyundai Entourage Hyundai Entourage Starting/Stalling/Idle Problems
22 messages, Last post on Nov 19, 2009 at 5:20 PM
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I have a 2007 Entourage with 11,000+ miles. I've noticed a louder than normal whirling sound in the engine. I can hear it immediately when it starts and it changes with the engine speed. Checked all the fluids and everything is full. I've even had people comment on the sound when I pull up near them. The van seems to be running great, so I haven't bothered to take it to the dealer yet. Has anyone else heard this? My only other concern with the van so far is that it seems a little sluggish responding from a dead stop. When I push the gas, it takes a second or so and then all of the power kicks in. Overall, I love this van. |
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Replying to: plolzynka (Nov 13, 2007 7:01 pm)
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Just bought a Limited in Sept. 2007. I should of said something before I took possession of it the next day: when my wife and I first took the test drive I noticed when the salesman started the engine that a pretty loud "tapping" sound commenced lasting about 3 seconds. "Well I thought, must be just that it was sitting on the lot for awhile and the lifters didn't get a chance to pump up." So my wife drives it for the next month or so and I just keep hearing this loud "tapping' at start up every time the car has sat overnight (tapping is especially louder in the morning when dead cold) or even when the car has been parked for about an hour - though the tapping isn't quite as loud. Needless to say even though the rest of the car is very nice indeed this is starting to bug me. A $34K car should not sound like a car with 150K miles on the odometer, right? After perusing numerous Entourage forums (which aren't many) I figure it just might be the timing chain tensioner(s) as per Hyundai's TSB. With this knowledge I let the service manager at the dealership where I bought it listen to the motor after it sat overnight. Two service techs come out to listen. One supposedly is a "platinum tech" and the other a senior tech. After they heard the tapping sound for themselves they both agreed it must be the timing chain tensioner(s) per the TSB too. It goes into the shop the following week. It comes out after 2 days and 13 hours of service book tech time to take out the original timing chain tensioners and replace them with upgraded parts. I go to pick it up after service hours, start the motor with no mechanic around to listen, and there's the same %$#  & tapping sound with not even a touch improvement. Craaaaaaaaap. So much for that Platinum Technician expertise! Needless to say, the service manager next week will be hearing from me. So I'd like to get some of your opinions with these points to consider 1). The TSB for the timing chain tensioner upgraded parts didn't obviously fix the problem. 2). I have read on one other Entourage forum that some surmised that their similar tapping noise could be due to how the oil filter is situated on top of the engine block hence not allowing enough oil pressure to build up fast enough when lifters or what have you are confronted with a cold engine much less high speed start up idle. IOW, possibly a built-in design anomaly that every owner's just going to have to live with. Not likely me though. 3). In any event, this does not appear like it's going to be an easy problem to DIAGNOSE. The fix will likely require a sizable engine teardown, down to and including lifter bodies and camshaft. Even then, traceing the root cause is going to mean leaving this van in the shop for quite some time I would bet. 4). But, due to the fact that I don't have exactly a whole lot of confidence in these platinum and senior service tech abilities to diagnose this problem at this Hyundai dealership close to me (and I don't want to drive 40 miles to the next one around me either to get a second hands on opinion) I'm thinking to nip this pain in the butt ordeal in the bud by calling Hyundai's customer care dept directly and getting a regional field service tech to get involved right off the bat before it turns into a lemon circus. 5). What bothers me more than anything else to be honest with you is how can Hyundai quality control at the FACTORY let something this noisy leave their line? Bottomline: If any of you have an inkling what this problem could be beyond what I've indicated it would be most appreciated. I sincerely hope this is not an inherent 'design flaw' in the Entourage engine that I have to live with. To my way of thinking when and if I trade-in or sell this car one day I sure don't want to have to explain what this noise is to the potential buyer who then tells me, "I can't give you your asking price nor take it in for a trade-in because the motor obviously has start up noise issues." Any insights or suggestions in general again appreciated. Entour1
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Replying to: entour1 (Oct 20, 2007 9:16 pm)
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Replying to: davethecarnut (Oct 31, 2007 2:33 pm) |
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Replying to: entour1 (Oct 20, 2007 9:16 pm) |
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When starting the engine on my 2007 entourage, the engine seems to rev excessively high at around 1500 - 1800 rpm . My foot is off the accelerator. I sort of cringe when this happens, especially on a cold engine. This goes against my normal practice of slow rpms on start-up of a cold engine until the oil starts circulating. My other vehicles with fuel injection do not start with rpms nearly this fast. I am especially concerned about this with the thin engine oil recommended for this engine. 5W - 20 , I believe. Questions Does this occur with other (all?) Entourages? How about yours? Is it normal, or is it something that can and should be corrected? Is there a fast idle adjustment as on my other vehicles.? Thanks in advance for your help. |
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Replying to: hburg (Jan 05, 2008 8:37 am) |
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Replying to: hburg (Jan 05, 2008 8:37 am) |
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