Last post on May 08, 2013 at 3:40 PM
You are in the Nissan Murano
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Nissan Murano, SUV
#529 of 686 Re: 2009 Murano SL AWD engine squealing noise [kjsmitty]
Jun 25, 2009 (11:09 am)
OMG! This has almost brought me to tears!!! I just got back from my SECOND trip into my local Nissan service center complaining about the whistle. The first time they told me they couldn't hear anything. This time, I took a tech out WITH ME for a drive in my car. He says he hears it but its normal. He took it into the shop and let "3 or 4 other guys" check it out and they all said the same thing. ARE YOU KIDDING ME???? If not for having driven a 2006 Murano for the past 3+ years, and having a friend who also owns a 2009 Murano (with no whistle) I too would probably have thought it was normal. This is so infuriating!!!! I immediately got on line when I got back to my office and started searching the internet for this. You've totally made my day. I'm emailing this to the Nissan place now. Its pretty bad that I had to figure this out on my own. Apparently the general public knows their cars better than they do. Thanks for saving my sanity. I really thought that whistling was going to drive me crazy!
Jun 25, 2009 (7:25 pm)
This is one of the causes of the decline of trust between consumers and dealerships.I have bought a murano as well.before-I owned an Acura.Twice my new car-after being serviced "misteriously"developed a leaked radiator.On the Acura dealership.Second time-next day after oil change.The smell of the antifreeze in the car was mixed with odor of spray and I did not realize what it was till it was too late.And of course the diagnosis-a small stone(!) hit the radiator and made a hole(in the back of radiator).TWICE in 2 years.No stone embedded in the radiator.no dent.just a small-almost invisible hole.I've reached all the way up to the region manager-but to no avail. it was clear as day that both times the radiator had been sabotaged .750 each time.I still have the second one in my shed-as a reminder.Same dealership where my wife had been charged 375.00 dollars for 15 000 scheduled maintanance(155 dollars-by their own book-I called another Acura dealeship to find out the cost).The service manager-when I came to face him-did not even pretend that this was a mistake-just asked me-what I want.I was so appalled-that insted of asking for my money back-asked for a credit towards future services-big mistake-they rebound on the radiators.HOW MANy PEOPLE DO YOU KNOW WHOSE RADIATORS WHERE DAMAGED BY STONES FROm THE REVERSE SIDE OR FRONT FOR THAT MATTER.(Not only we face mechanics who are ignorant and lazy and dishonest(good ones rearely survive long enough since honesty and hard work is not respected any appreciated and paid for any longer-when 7-10 dollars an hour became normal for people who service your car and are responsible for your safety)-but the supervisors and managers who are given orders to do ANYTHING in order to make money as well and they pass this skills along .I do not know where you live-but I am positive-it happens all over.What happened to "customer is always right."What happened to "customer's satisfaction ".what happened to "getting your's money worth".We need a law-not a lemon law-but since driving is a privilege-manufactaring and selling a cars got to be a privilege like wise.
#531 of 686 Re: dealerships [kazvolinsky]
Jun 25, 2009 (8:16 pm)
You may want to consider writing up a report in our Dealer Ratings and Reviews.
SUVs and Smart Shopper
#532 of 686 Re: 2009 Murano SL AWD engine squealing noise [tspaventa]
Jun 26, 2009 (3:01 pm)
Didn't mean to make you cry...
Seriously, I hope your dealership performs the TSB (now that you have "schooled" them) and your squeal is no more.
- I have yet to read about a dealership that even knows about this TSB (admittedly anyway).
I finally took my wife's Mo in last Thursday and told them this is what it does and here is the Nissan published TSB to fix it...
My guy looked at me like I was getting cocky with him. I really wasn't but I just smiled and said: "the internet is a beautiful thing,,,, isn't it." He replied with: "we'll get her handled!"
I didn't hear the whistle at all on the way home.
#533 of 686 Re: 2009 Murano SL AWD engine squealing noise [kjsmitty]
Jun 27, 2009 (6:53 am)
No worries, tears of joy for sure! Glad everything worked out for you. I emailed the info regarding the service bulletin to my dealership as soon as I found it on your posting. I have an appointment Tuesday, can't wait to see what happens!
#534 of 686 the navigation and the rest of it-such a garbage
Jun 29, 2009 (8:42 am)
Blue-tooth-to answer a call-says-to choose answer on a scree or push enter or push the pnone button on the will-bullcrap-forgot to mention-GOT TO STOP FIRST.While driving-it DROPS THE CALL.Cannot answer while driving-hands free feature my ass.Today--turned the car on- PHONE feature is working alltogether.Cannnot even see if phone is still pared or not.Voice activation-instead of phone gives radio.Worked prior.God forbids you make a wrong turn-(remember the movie)-and find yourselvs in a hood-can not do anything with navigation-GOT TO STOP IN A SAFE PLACE-what if there is NONE.On a highway-forget if you want to change music and get into some features to pick up an artist(or a song) in A-Z list-forget it-GOT TO STOP.This car got to be driven by 2 people-one behind the wheel-one operating the NAV.Music box-on safety,blue-tooth-on safety,navigation-on safety.Hoe safe is the car if you have to pay more attention to the system while driving in order to use it than to the road in front of you?Voice operating-very limited-(try to say VORHEES in NJ).Another idiotic thing-looking for a place-first street number, than street name-than city-what the hell-what if I do not remember the street and number and just want to get to the center of the city-guess what-than there is no such a city! (example-the same try VORHEES in NJ).Thanks god -I do not live their-but my family doctor does.Like my sins KENWOOD navigation-[recise, perfect Blue-tooth, great screen, all places of importance on the screen while dryving, free update, nice voice-command choices-retail-700.00.Interesting-who was responcible for making decicions about the murano's system.How much money he got out of it.Damn shame.
#535 of 686 Re: the navigation and the rest of it-such a garbage [kazvolinsky]
Jun 30, 2009 (9:35 am)
Can I make a suggestion?
First -Trade out of your vehicle. I have not seen you post anything remotely positive about your Murano.
Second - Paragraphs. Use them. They help to break up the wall of text which is assaulting me.
Third - Get counselling. You're unhappy and it shows.
#536 of 686 Re: the navigation and the rest of it-such a garbage [madmanmoo]
Jun 30, 2009 (10:08 am)
#537 of 686 Re: the navigation and the rest of it-such a garbage [kazvolinsky]
Jun 30, 2009 (11:26 am)
I agree w/previous comments..you really need to get a life..I live in the HOOD and I have no problems with anyone..I was on this forum when it first started and thought it was great until people like u start complaining about every damn thing..Try some gratitude for the ability to be able to drive a new car and pay for it..I look to this forum for information that can help with critical issues concerning the murano and advice on something I might have overlooked. :"The happiest of people don't necessarily have the best of everything: they just make the most of everything that comes their way" -Unknown
#538 of 686 Re: the navigation and the rest of it-such a garbage [zahtece]
Jun 30, 2009 (12:06 pm)
Well said. I think the more you drive it the more you might start to like it. However, that may not occur. In that case revert back two posts and sell it.