- #3 of 22
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Re: 2005 Grand Cherokee interior door panels [backcrkr69]
by kkelley2007
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Nov 30, 2007 (11:24 am)
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Replying to: backcrkr69 (Nov 05, 2007 5:11 pm)
I had the same thing happen to me this morning! It actually cracked a little a couple of weeks ago when I was opening the door. It was a slight crack in the plastic and I've been very careful with it since that time so as not to crack it further. This morning when opening the door, the plastic broke and fell into the door. I was left holding the handle attached only to the cable. Later this morning, I had a hard time getting the door to open at all. I thought I was going to have to crawl over the console and exit through the passenger side door. I finally got it to open. I'm hoping the extended warranty will cover it, but I have a feeling I will be climbing out of the other side of the truck a few times before I can get it to the shop to find out.
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- #4 of 22
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Re: 2005 Grand Cherokee interior door panels [kkelley2007]
by backcrkr69
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Nov 30, 2007 (9:58 pm)
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Replying to: kkelley2007 (Nov 30, 2007 11:24 am)
I went to the dealership and they said there was nothing they could do due to the fact that it was out of warranty so I called chrysler direct and spoke to 3 diffrent people and the last person said they were going to pass my case on to a person for further review. One week went by and the dealership called me and said that they would fix the door at no cost but the panel was on back order due to a rash of the same problem but they stated this is the first time they had seen the problem. So my advice would be to call chrysler direct and expalin the problem and see if they will fix it at no cost seeing as how this is becoming a common problem.
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- #5 of 22
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Re: 2005 Grand Cherokee interior door panels [backcrkr69]
by oreolouie
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Dec 08, 2008 (5:24 am)
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Replying to: backcrkr69 (Nov 30, 2007 9:58 pm)
We had the EXACT same problem. What made this a harder situation to resolve is that I bought the Jeep new in Florida before moving to Texas so I didn't have the history with the Jeep dealer here. Because the vehicle is my wife's, I didn't see the problem for quite awhile (she apparently didn't notice it). When I saw it, I immediately called the dealer in town -- they told me that there were no recalls noted and that the Jeep was no longer under warranty. I didn't pursue it any further thinking that we may have just gotten one of the bad ones in the batch. After reading this post, I see that it was a problem that was more widespread and that apparently Chrysler knew about it. By any chance do you have the contact at Chrysler that helped you resolve your problem? Thanks for whatever support you can offer.
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- #6 of 22
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by lynn60
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Feb 03, 2009 (12:22 pm)
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i have a 2005 grand cherokee all but drivers door are broken i have no kids at home and gran kids in car seats i am the main person that is driving this car and when friends try to open door they broke !!!!!!!!! I can not believe i paid as much for this car and it has plastic door handles!!!!!!!!!!! had i known i would not have bought it !!!!!!!!!!!!they will not fix my door handles and I do not ve 700.00 per door to fix them!!!!that is what they told me it wil cost per handle ........i now have a bigger problem if you are in my back seat you can not get out!!!!!!!!!!!! This is a safety hassard now for my grandkids!!!!!!!!if a fire or wreck we need out they can not get out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!the chrysler Reps. need to fix the problem or they will be a big law suit if something happens!!!!!!!!!!!!!!!!!!who has $700.00 per door to fix a plastic door handle that they made so cheap knowing it would not hold up!!!!!!!!!!!!but we pay so much for a good car?????????????????
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- #7 of 22
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Re: [lynn60]
by tidester HOST
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Feb 03, 2009 (2:59 pm)
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Replying to: lynn60 (Feb 03, 2009 12:22 pm)
Oh, I know how you feel! The (plastic!) door handle broke off of my son's car. It's not going to cost anything near $700 to repair so I am wondering where your dealer is coming from. You may want to try another dealer or private mechanic.
tidester, host
SUVs and Smart Shopper
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- #8 of 22
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Re: [tidester]
by lynn60
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Feb 03, 2009 (9:03 pm)
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Replying to: tidester (Feb 03, 2009 2:59 pm)
I am from corpus christi texas and they have told me at three dealer's it will be between $600.00 and 700.00 per door also because the plastic handle is connected to the entire panel of each door which also has to be replaced. I have talked to them all and they said the rep. could make the call if chrysler will pay or not the rep. in my area said no. now what i can not afford to fix them so i am going to turn them in to the safety board of Texas because no one can get out of the back seat!!!!!!!
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- #9 of 22
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Re: [tidester]
by lynn60
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Feb 03, 2009 (9:06 pm)
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Replying to: tidester (Feb 03, 2009 2:59 pm)
My husband is a mechanic and he could not get the parts and do labor on each door ( 3) .for much less either it should be recalled!!!!!!!!!!!!!!!!!!!!!!!!!!!!poor product-plastic!!!!!!!!!!!!!!!!!!!!!!!
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- #10 of 22
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Re: [lynn60]
by tidester HOST
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Feb 03, 2009 (9:35 pm)
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Replying to: lynn60 (Feb 03, 2009 9:03 pm)
Yes, replacing the panel will be a lot more expensive. 
I am as dismayed as you are about the handles being plastic and so easily breakable. What were they thinking? 
tidester, host
SUVs and Smart Shopper
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- #11 of 22
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Re: [tidester]
by lynn60
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Feb 04, 2009 (8:13 pm)
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Replying to: tidester (Feb 03, 2009 9:35 pm)
i can not pay to have them fixed and in south texas it cost $700.00 per door!!!!the repersentive for our south texas said sorry to bad!!!!!!!!!!!!i now think i should go to the safety board of texas . No one can get out of the back doors of my car!!!!!!!!!!!this is not safe!!!!!!!!!!!!!!!!!!there should some help through Chrysler they made it out of plastic and it did not workout................................
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- #12 of 22
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by woby
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Feb 11, 2009 (1:16 pm)
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Does anybody knows if there is any chance to change only the handle itself with the small shell on the back of it.
I've 3 out of 4 broken handles in my GC 5.7 2005.
The right rear handle is completely hanging out, while the 2 front are both badly cracked.
I saw that could be easily exchanged if there was the spare part.
I don't understand why none didn't start to produce them only, since a lot of people has this kind of problem.
It will be anyway much cheaper then 6 or 700USD
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