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Nissan Rogue Maintenance and Repair

102 messages, Last post on Nov 06, 2009 at 4:03 PM
You are in the Nissan Rogue Forum. Your Hosts are steve_ & tidester
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Replying to: mlynn2003 (Oct 21, 2009 11:30 am)
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Replying to: rdreyes (Oct 21, 2009 7:29 pm) |
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http://www.nissanassist.com/ProgramDetails.php?menu=2 CVT Program DetailsDear Nissan Owner: On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style. While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic. First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first. This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle. Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty. Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years. Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.
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Replying to: j1huynh (Nov 06, 2009 10:44 am)
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Replying to: gooddeal2 (Nov 06, 2009 11:13 am) 10/120 is nothing to sneeze at eh? And if they were losing lots of warranty dollars on the CVT, it'd be hard for Nissan to justify the warranty extension. So good for them.
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Replying to: steve_ (Nov 06, 2009 1:13 pm) |
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