You are here: Forums SUVs Nissan Rogue Nissan Rogue Maintenance and Repair

Nissan Rogue Maintenance and Repair

102 messages,  Last post on Nov 06, 2009 at 4:03 PM

You are in the Nissan Rogue Forum. Your Hosts are steve_ & tidester

What is this discussion about? Nissan Rogue, SUV

Messages Page 9 of 11 1 ... 5 6 7 8 9 10 11 Prev Next Last

Go To Msg # Search This Discussion

#74 of 102 Re: [dcfc] by roguelemonownr Jun 13, 2009 (6:26 pm)
Replying to: dcfc (Jun 09, 2009 12:24 pm) dcfc,   Please do let me know how your BBB meeting comes out. My lawyer more-or-less told me not to expect anything from it...was just a formality. I believe they said this process should take around 40 days. Lots of luck to you.
#75 of 102 Re: [dcfc] by stuckwithrogue Jun 16, 2009 (4:38 pm)
Replying to: dcfc (Jun 09, 2009 12:24 pm) I am also a "not-so-lucky" owner of one of Nissan's Rogue Lemons which was shipped and sold in Texas. Just filed my case with BBB as the Consumer Affairs department, who claims to be "working for the consumer" is a big joke. I have been tossed back and forth between the Service Manager at the dealership and the Consumer Affairs Department for over two weeks, trying to get a DTS Technician to come and inspect the car, at the suggestion of the Service Manager at the dealership after they replaced the transmission, right front strut and a piece of the steering column, only to still have the rumbling vibrations at slow speeds along with a clunking/spring release noise when you start to excelerate in drive. The frustration got the best of me, even after driving with the Service Manager last week and duplicating all of the noises I have encountered since the transmission was replaced (I made it to just over 10,000 miles!!! Yeehaw!) I took the next step in notifying the BBB and I'm interested to see how the hearing goes as I guess I am heading down this same path. Does anyone know what can be done to make Nissan responsible? Has anyone considered calling their local TV station to see if they will do a story on it and put Nissan in the news for this line of faulty vehicles?
#76 of 102 BBB Hearing by dcfc Jul 06, 2009 (1:00 pm)
WE HAVE WON OUR CASE! We were given the 'repurchase' decision that we hoped for. Hearing went well and our judge was very thorough in all details - which helped us a lot as we went with facts and Nissan could not fight the truth. Awaiting Nissan's contact to see when to take car back etc. This could have all been avoided, had they simply followed through with their promise of customer care. We found the BBB & judge to be excellent. Would recommend anyone else in our position to give them a try. Bottom line is, keep all documents, make a note of days/dates, names, etc. You'll need it, if you ever have to challenge these so-called consumer-friendly businesses. Replies to this message: mlmcgahee (Jul 06, 2009 2:06 pm) tidester (Jul 06, 2009 2:11 pm) roguelemonownr (Jul 06, 2009 2:38 pm)
#77 of 102 Re: BBB Hearing [dcfc] by mlmcgahee Jul 06, 2009 (2:06 pm)
Replying to: dcfc (Jul 06, 2009 1:00 pm) I had the same problem with a 2007 Toyota Rav4 and their so called customer care.   Mike
#78 of 102 Re: BBB Hearing [dcfc] by tidester HOST Jul 06, 2009 (2:11 pm)
Replying to: dcfc (Jul 06, 2009 1:00 pm) Congratulations! Let us know what happens and whether there are any problems with Nissan satisfying the court's order.   tidester, host SUVs and Smart Shopper
#79 of 102 Re: BBB Hearing [dcfc] by roguelemonownr Jul 06, 2009 (2:38 pm)
Replying to: dcfc (Jul 06, 2009 1:00 pm) dcfc - My lawyer told me that if repurchase, then only a few states (WI, etc.) required the buy-back at the mileage on the first maintenance log...otw, they repurchase at the current mileage on the vehicle. Hoping that this is not the case for you...with 35k on my vehicle I was told they would only have to give me 2/3 of the vehicle sticker price. Let us know how you come out.
#80 of 102 repurchase etc by dcfc Jul 22, 2009 (10:46 am)
We have now signed & returned the papers from Nissan for our Rogue. So far, they are complying with the Ohio Lemon Law. They have to pay back everything to us - all payments etc, tax, the lot. The law is that you shouldn't be a cent out of pocket. I am aware that the laws vary from state to state though. (Sympathy to anyone else). They have 30 days to follow through. So, now we are awaiting their contact for a person who'll visit us, check over the car's condition etc and issue the cheque/we sign the title over etc. So far, so good.
#81 of 102 shimming in front end by hess5 Jul 23, 2009 (7:46 pm)
I have a 08 Rogue sl, I bough it with 28K on it. I like it a lot and it has a lot of extras. The only thing I do not like is that I have a shimmy at low speed. I took it to nisson and they said it was the nature of the beast. The tires on it have only 2k miles on them. Today I took it to another place and had the tires balanced and rotated. but no help, as I still have a small shimmy through the streering wheel. Only between 15-20 miles per hour. I asked the worker today if I could have a tire out of round or a bent rim, he said no. Does anyone else have this problem. Harry
#82 of 102 brake pedal click by thndersnow2 Jul 27, 2009 (5:09 pm)
I just bought an 09 Rogue, it has about 300 miles on it now. Up until about 300 miles, I did not hear this noise. Whenever I depress the brake pedal, I hear a click sound like a switch going on or off. This is different from the click that you hear when you first depress the brake to move the transmission out of park and into drive.   I took it into the dealer and they said this is absolutely normal. Could it really be that Nissan manufactured a car that clicks every time you step on the brakes?? Does anyone else hear this? It's not very loud and I could have possibly not heard it because I had the radio on most of the time, but I swear I would have noticed on the test drive.. Thanks in advance.
#83 of 102 Nissan Forced To Pay Up by dcfc Jul 29, 2009 (9:30 am)
Took the Rogue back to Nissan today. Nissan rep denied we had app't. The guy (who works independantly), had come to check over the car, also was told he didn't have an app't.(even though the rep had sent him an email confirmation!) So-off to a great start! After insisting I would sit there all day if I had to, the very rude Nissan rep agreed to see us. Anyway, the independant guy was very pleasant and checked over the car and we got all our money back. Deposited it in our bank on the way home. That was only possible because we were forced to take Nissan North/USA to the BBB (who did a superb job). Nissan were given every oppurtunity by us to remedy this matter beforehand. They chose not to and we were passed from one department to another, each promising to do different things to help us. No one did. They said Nissan USA was to blame and vice versa. We understand cars go wrong sometimes. That's life. We just wanted a reliable car to drive, with customer service to fall back on. We never got that. We will NEVER set foot in a Nissan showroom again.

Messages Page 9 of 11 1 ... 5 6 7 8 9 10 11 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums SUVs Nissan Rogue Nissan Rogue Maintenance and Repair