- #64 of 102
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Re: File with Nissan Consumer Affairs [wolfeinmaine]
by wolfeinmaine
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May 01, 2009 (8:18 am)
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Replying to: wolfeinmaine (May 01, 2009 8:13 am)
Here's that website:
http://www.aboutautomobile.com/Complaint/2008/Nissan/Rogue
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- #65 of 102
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Re: File with Nissan Consumer Affairs [wolfeinmaine]
by roguelemonownr
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May 01, 2009 (2:49 pm)
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Replying to: wolfeinmaine (May 01, 2009 8:13 am)
New to this forum. Just saw your posting. I bought my Rogue new 12/31/07...was looking for a Japanese made vehicle...guess choosing the Rogue was a big mistake. After only a few months the engine sounded like a diesel...took in to dealer several times, but service said that they could not reproduce. This past winter the noise changed & sounded like lifter noise when the vehicle was cold. Left overnight so they would have cold...service heard problem then. Nissan had dealership change the lifters. Still heard the noise & got increasingly louder when cold...gave it 2 weeks before I took it back in. Nissan told the dealer to put in new short block...Was initially told that Nissan Tech Line said they were aware of the problem & that a piston supplier sent a bad batch of pistons...supplier had corrected the problem. I called Customer Affairs & asked Nissan to purchase the vehicle back & told the specialist on call back what Tech line had said. Then the story changed that tech line had said I must have a bad piston. The review board said NO. I called back & called back...no response...called the 800 number & an internal message was sent for the CA specialist to call me & was told she would call me back this past Mon...Tue called the 800 number another internal message was sent & asked for a message to be sent to the specialist's supv. Got a call from the supervisor...I explained that the vehicle should qualify under the Lemon Law...asked if Nissan would consider negotiating. Got a call back from the original specialist today (Fri 05/01/09) & was told that the board had decided to not do anything to help me. The dealership's service mgr now says that the #2 piston was bad & scarred the cylinder wall. I would be all in for a class action!
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- #66 of 102
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Re: File with Nissan Consumer Affairs [wolfeinmaine]
by wolfeinmaine
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May 03, 2009 (9:24 am)
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Replying to: wolfeinmaine (May 01, 2009 8:18 am)
Just got the Rogue back from Universal City Nissan yesterday (third time in for the transmission) they said nothing wrong with the car at all. I had printed up all the postings from this forum as well as 3 others. He basically could care less. My wife has to drive down a grade every day on the 405 and it's scaring the hell out of her.
They gave us a 2009 Altima for the rental car. Transmission (they have a CVT as well), shifted perfectly with no problems, very smooth. I mentioned this fact to the service advisor and he didn't bat an eyelash.
We still have the air bag light going on when some people sit in the front passenger seat, turns out Nissan has that set for over 120 pounds only. So my wife's co-worker, who has cancer, has no air bag protection in a Rogue. Be advised the same goes for all of you, a 119 pounds or less front passenger has zero air bag protection in a Rogue. Am I crazy or is the federal standard 40 pounds or less has to be in a car seat?!
We have had it and are contacting a Lemon Law attorney next week, will keep you all posted.
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- #67 of 102
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BOMB !
by rogueagent
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May 18, 2009 (2:00 pm)
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New to this forum .
I have a 2008 Nissan Rogue SL AWD. Bought it in July of 2008.
I think it might be me or just bad luck, but many bad things have happened to me + this car since I Purchased it .
I bought this car in haste, as my old 1996 Honda CR-V had had its run, So I fell in love with this car.
I've been in 3 Car accidents with this car ( VERY Minor, Dent/Bumper stuff -- Not my fault )
And lately, the strangest thing happened.
I was driving home on a hot and sunny afternoon from work, on the Number 1 Highway I take to and from work, and I was the only one on the road for at least a kilometer both ways, When, All of a sudden, My Sunroof Exploded !
It scared me so much ! It sounded like a bomb went off right above my car.
I stopped to the side of the highway to investigate, and I was bewildered.
Drove back into town, went to my Nissan Dealership, and I was SOL there. They claim it was a rock, But How? No cars around me, and I didn't go under an overpass, and there was no rock, and the sunroof appeared to have exploded OUTWARD. They told me it was an insurance claim.
So now, I have to Fork up 250 bucks + Possible Premium rate increase to get a new sunroof installed. FRUSTRATING !
My son told me it was possible, but rare that my car is almost airtight, and that the heat caused the air in my car to expand, and thus caused my Sunroof to burst.
Kinda thinking twice and hitting my head about my hasty purchase.... sadly.
So, If anyone has any similar scenarios or anything to say about this 'incident', please let me know.
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- #68 of 102
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Re: BOMB ! [rogueagent]
by tidester HOST
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May 18, 2009 (2:18 pm)
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Replying to: rogueagent (May 18, 2009 2:00 pm)
Exploding sunroofs are rare but they do happen. You can read about other's experiences in Exploding Sunroofs! and Mitsubishi Outlander Exploding Sunroof.
tidester, host
SUVs and Smart Shopper
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- #69 of 102
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Re: [candle4u]
by roguelemonownr
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May 18, 2009 (2:45 pm)
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Replying to: candle4u (Mar 25, 2009 3:04 am)
Afraid I learned an expensive & valuable lesson. I have had engine problems with my 2008 Rogue. Only took in specifically for this twice during the first year...Have found out that many states' lemon law requires 4 trips within the first year. I went thru Nissan's Consumer Affairs dept...What a joke!!! I even called them back & almost begged them to even negotiate with me...They again said that they chose not to do anything for me. Have talked to a lemon lawyer and am told I will have to file under the federal lemon law. They say they will ask for a replacement vehicle or half the sticker...I don't want to keep the vehicle. Hope you have better luck.
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- #70 of 102
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Re: Rogue Transmission Service Requirment [unresolved]
by happynot1
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Jun 08, 2009 (11:11 am)
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Replying to: unresolved (May 29, 2008 6:47 pm)
I have 5400 miles on my Rogue and the transmission is being replaced. I have been reading about numerous problems with the transmissions.
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- #71 of 102
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Re: [roguelemonownr]
by roguelemonownr
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Jun 08, 2009 (2:55 pm)
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Replying to: roguelemonownr (May 18, 2009 2:45 pm)
Believe I now know why Nissan will not buy back. If they buy back, the title will be branded...so I have been told. Just secured the lawyer (Krohn & Moss - no recovery/no fee) last week. They say the BBB must be contacted before they can take to arbitration & that they handle that part of the process...then arbitration...if no resolution, then they will file the lawsuit.
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- #72 of 102
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Re: [roguelemonownr]
by dcfc
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Jun 09, 2009 (12:24 pm)
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Replying to: roguelemonownr (Jun 08, 2009 2:55 pm)
We live in Ohio and have a BBB hearing app't June 23rd. Have already had 2 replacement transmissions (by 5200m) and on driving it back home from the 2nd replacement, was making the familiar noises. Told dealership and awaited their 'regional specialist's' response. (Whatever happened to good, old fashioned mechanics!) Days later, phoned them again, to be advised that the specialist had been told by Nissan USA that he wasn't to even look at our car until after the hearing! By this point, it's now high reving and lurching forwards. It's under warranty, so they cannot refuse to look at it! We drove it to the dealership and left it there last Saturday. Down to one car again. We understand that a 3rd transmission will mean 'lemon', so we just have to wait & see. We are due to go on a road trip up to Maine very soon. Looks like we'll be in our VW Passat, as they will only offer an Altima (had one for 2 yrs - gives my wife backache & stiff neck) or another Rogue (yeah - right!) as a loan car.
The starter motor makes a high pitched noise whilst it's turning over aswell. Getting to the point where we make bets on what'll happen every time it's used! Sad, but true.
Will keep you all posted on the outcome of our BBB hearing. We have stated from the 1st replacement transmission that we've lost faith in the Rogue and wanted out of the lease. There was a Quest on the lot that was reduced to the same price as our Rogue. We wanted to do a straight swop, but we were told, weeks later that unless we paid $1,500, we couldn't. Common sense should have told Nissan USA that they would have saved themselves a headache & money by doing this. At $5,000 per transmission, we are now on #3 and no end in sight! We do not want another Rogue for obvious reasons. The laws need tightening up here. Why are these people allowed to keep selling faulty/dangerous goods? Will it take a fatality to make it happen? Maybe all those involved at Nissan USA would like to volunteer to put their loved ones into these vehicles? Would be interested to see how many bigwigs there actually drive these things? Meanwhile, our Rogue sits outside the dealer while we fork out $$$$ every month!
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- #73 of 102
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Thank you everyone
by csi007
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Jun 13, 2009 (1:47 pm)
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The rogue was on the short list for my company vehicle and with what I have read here and other places I will steer clear of the Nissan's until they get their act together again.
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