Last post on Sep 12, 2013 at 12:32 PM
You are in the Nissan Rogue
What is this discussion about?
Nissan Rogue, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
Mar 22, 2009 (2:50 pm)
Hi candle4u, I'm so sorry to hear you are having so much trouble. Do you have an AWD or a FWD? I hope that Nissan does right by you. I have reading on another forum where people have gone to the BBB or said that they were going to file a lemon law and all of a sudden Nissan approved a new transmission for them. Also where I read some had good luck getting a new one other not so much and the info on there is a fix etc.
I really hope that they either fix yours or you can get them on a lemon law. I will wait awhile and maybe they are just going to lose a potential new customer.
#48 of 208 Kicked ti the side of the road.
Mar 22, 2009 (8:07 pm)
This thing with Niaasn is just ridicules. We have had two transmission put within 16000 miles. Empire Nissan in Wilkesboro, North Carolina is the dealer where I bought the Rough. I did call the owner’s personal cell phone (He messed up and gave the number) I told him how dissatisfied the I was. I told him that he was not a man of his word and he got really mad at me. So then I called BBB Auto Line and things changed, or so I thought. BBB ask me if the Rouge was fixed and I told them it was already making some noise. They got in touch with Nissan and the man from consumer affairs called me and told me the he has filed for a buy back. He did want me to take it back to the dealer and let them check out the car. I told him I didn't want to but he told me I had to. I called BBB and ask them if I had to and they said that I did. As long as we are in litigation. I knew that they would not hear the noise, because they wouldn't want to. So I did just go trade this piece of junk off. I did not trade it for another Nissan. Because of this I will NEVER buy another Nissan. I will and have told everyone not to but a Rouge or any Nissan. There is more to this night mare but I don’t have time. I hope that this info will help someone.
#49 of 208 My '08 Rogue SL AWD apparently needs a new transmission!
Mar 24, 2009 (8:38 am)
Well, finding this board today has turned my stomach.
My '07 RAV4 was totalled this past October when some jerk ran a stop sign, t-boned my passenger side, and sent me flipping down the road. I only had a broken finger and some bulging discs in my neck (which I'm still in physical therapy for) but all things considered feel pretty lucky.
I decided to replace it with a 2008 Rogue because it has a slightly better safety rating. The Rouge I bought was a demo, so it had about 5k miles when I drove it off the lot in November. After I had it about 4 weeks or so, I was driving slowly in a parking garage, and noticed a strange grinding sound which I thought was coming from the front driver side tire area. I immediately took it to a Nissan dealership who told me they couldn't hear anything on their road test. Then they let me drive it and the service tech rode along with me. Once I pointed it out, he heard it. They checked the car one more time, but still found nothing wrong. He told me to keep driving it until it got worse and did it all the time, then maybe they'd be able to figure it out. A pathetic answer, but I didn't know what else to do. It has stayed the same pretty much ever since. I notice it mostly in parking lots and when I'm going very slow.
I think I have about 12,000 miles on it now. Maybe a bit more. Yesterday morning I was in a school zone doing about 10 mph and for some reason the grinding sound was louder than it had ever been before. It was enough to scare me so I took it back to Nissan at lunch. They called me back late yesterday afternoon and said they couldn't hear anything. I said there was definitely something wrong and I didn't want it back until it was fixed. They asked if I would let a manager take it home for the night so they could spend more time with it. Their road tests are only 15 minutes, which obviously isn't enough time. I wasn't really big on that idea, but I wanted to make sure somebody heard it. Sure enough, I get a call this morning. They heard it this time. And, as you can imagine, it's the transmission. They told me I could come back and get it today. It would be safe to drive for now. They said they would order a new transmission for me which will arrive in about a week. I'll post back here with updates. Want to stay positive here, but this really doesn't seem like it's going to be good.
#50 of 208 Re: [kbz1960]
Mar 25, 2009 (3:04 am)
Well, I'm done with this. I have met with the area specialist for the North East, Matt. Of coarse I was able to get the noise to occur while I was with them. I left the car with him, and an hour and a half later he told me he still couldn't do it. Ugh..I told him about this forum and all of the problems everyone was having. I also advised that there is someone else from the NorthEast, either Main, CT, on here that was also having the same issue. He advised me that he has never heard of this "noise" before and that they would have to go through him if it was. Has anyone had to have the area engineer look into this for them??? Anyone from the Northeast? He did visual inspections, electronic inspections ect and advised it is not the transmission. He believes the noise that I'm hearing is the fluids running throug the dashboard when the fan is on..Well it makes noise when the fan is off. I'm so upset right now. Oh, he also said that the car didn't need a new transmission back in July. So basically, I have wasted my time, and money. kbz1960, can you tell me where the other forum is about the BBB complaints people filed that you found? I have also filed a complaint with them on the dealer, but now I guess I have to on Nissan. Oh, I have an AWD.
Mar 25, 2009 (3:24 am)
What happened to they were ordering you a new transmission. I just don't know anymore about this issue. All of the stories are sounding so familiar. I wasn't aware that any fluid run thru the dashboard in any car. I have no idea if you have the same problem that the others that I have read about had. They described it more as a rattle. Here is a link to the thread. link title . I hope it's not the same thing and that you are just hearing normal noises. Maybe you should check some of the other posts on the car and see if it might be something different than the cvt?
#52 of 208 File with Nissan Consumer Affairs
Mar 25, 2009 (6:10 am)
I live in NJ - have 6,000 miles and am the proud owner of my 3rd transmission (no typos....6K and 3rd trans). The last time I brought it in, the dealership told me the Nissan engineer was there and took it on the test drive and they couldn't hear the noise - "everything they heard was normal'. Later that day, after the Nissan engineer left, I took the Service Director and the Tech for a ride, they both heard it, callled the Nissan Tech line and replaced the trans for the 3rd time. Everyone that has had this issue needs to call and log their complaint at Nissan Consumer /affairs
Nissan Consumer Affairs
P.O. Box 685003
Franklin TN 37068-5003
(800) NISSAN-1 (or 800-647-7261)
8:00 a.m. - 5:00 p.m.,
Eastern / Central Time / Pacific Time
Monday through Friday "
Once all complaints are logged, let the class action suit or recall begin (I'm not an attorney, but would gladly support such a cause). We all deserve new vehicles and compensation for the time and frustrations we have experienced.....of course, Nissan knows about this issue and are ignoring it!!!
#53 of 208 Re: File with Nissan Consumer Affairs [moreroguerage]
Mar 25, 2009 (6:40 am)
Moreroguerage, it's funny to see you post the address to Nissan because I didn't really think about the fact that I work in the building RIGHT NEXT DOOR to their corporate office here in Franklin, TN. If this new trans next week doesn't fix my problem, I might just walk over there in person.
Mar 26, 2009 (6:04 am)
Walking next door is all fine and good, but the only way we are all going to get anywhere is to get this crap documented - on our end and on Nissans. If you file a complaint, they need to open a case and log it. Make sure you keep the case number. When/if Nissan is asked to produce the list of complaints related to this issue...there should be hundreds, if not thousands.
Mar 26, 2009 (3:35 pm)
Oh People, I am so sorry that you have also bought a product that is NO GOOD! I would like to tell you that someone from Nissan will help you, BUT the only help you will get is from one person to another, you know the blame game. Our Family also purchased a 2008 Rogue loved everything about it EXCEPT the growl and the uncertainty if the transmission was going to come out of it. You could go down the road and it would just gear down for NO reason, it would jerk and grind. We kept carrying it back, and we had the transmission replaced twice. It became a safety issue for our family knowing there was no fix and Nissan had no concern, the dealer nor the company. We tried doing everything by the book filling a complaint with the company, all that was, just playing phone tag with someone that really did not even care and talked like a politician. Again trying do the right thing we called the BBB(North Carolina) and filled a complaint Nissan called within 2 hours after the complaint we requested the vehicle to be a buy back, all they wanted to do is give a 1000,000 mile warranty; well, this might be OK if they knew they had a fix, we declined the offer. Next the offer was to make a few payments on our account, that was not an option,the vehicle was paid for. Finally a call came in on Friday to tell us that Nissan was not going to buy back the JUNK (THEY didn't even want ther own JUNK).
I WAS EXCITED TO INFORM THE REP. FOR NISSAN,THAT THE LORD HAD ALLOWED MY FAMILY TO TRADE THE ROGUE FOR A FORD EDGE .
I also explained that he might want to find him a new job before he gets laid off because a company that can not help out there customers sure want be in business long.
I suggest to each of you with this problem start making copies of all the blogs you read with the problems you have and when you call BBB they will want to see these along with all the bills you might have for any repairs YOU HAVE TO MAKE SURE EVERYTHING'S DOCUMENTED!!
I think Nissan is getting there dealership to side with them in saying there really is no problem, our dealership said it's ONLY audible, I said it wasn't audible when I purchased it and shouldn't be audible now.
I Love My Edge it is more roomy and more reliable, this is the vehicle I wanted first but the Rogue had a lot to offer for the money, (I did not know I would be buying a clearnce vehicle with so much trouble and no company backing).
#56 of 208 Re: Sick of Rogue [sickofrouge]
Mar 27, 2009 (9:46 am)
How does the "buy back" work? Do they give you back the amount you paid for the "JUNK" or do they give you today's market value (as you know as soon as it's off the lot, the value declines significantly). I also got money for the trade in that I gave them and the "JUNK" is paid in full. Any thoughts or info you can provide will certainly help me to push them to do something right for me, the customer.