Last post on Sep 12, 2013 at 12:32 PM
You are in the Nissan Rogue
What is this discussion about?
Nissan Rogue, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#128 of 208 Re: Rogue Issues - transmission problem - unknown [roguelemonownr]
Aug 23, 2010 (6:07 am)
I'm in NJ. My 2008 Rogue has less than 13K miles in 2 1/2 years of ownership because of the trans issues and me not wanting to drive it. The transmission was replaced at around 3K miles and again at around 6K miles. At around 9K miles I brought it to the dealership yet again, due to trasmission noise, grinding/ratteling sound - which historically has been the trans. Once they replace the trans, it is good for about 3K miles and then begins to make noise again. At around 9K, when I brought it in again, the dealership said that Nissan would not authorize the replacement and that the trans was "making a normal noise" -- I explained "normal" is no noise - like when I drove it off their lot and "normal" is what it sounded like after the replacement trans and the second replacement trans. There was nothing the dealership could do, as they would not be paid for doing any work from Nissan - since Nissan told them not to do anything. Nissan Consumer Affairs is a total joke -- they have not helped in the least and failed to get back to me timely etc. They submitted to Nissan to buy back the vehicle and Nissan declined (of course they did - because I'm a consumer, not an attorney). I'm now working with a Lemon Law attorney group in NJ who have reviewed my paperwork and feel I have a strong case (or they would not have taken it, as their fees will be paid by Nissan - not me). They have sent letter to Nissan to allow them to perform a final fix and will be sending out a Demand Letter tomorrow to Nissan that oulines how many times it has been in for fix and the fact that it is still not fixed and demanding re-purchase of the car. Nissan has 30 days to respond. If they do not respond or decline the repurchase, the Lemon Law attorneys will file the lawsuit. I will certainly continue to post here my progress. The attorney is familiar with this issue and advised it should be resolved in a few months. This whole situation very unfortunate - I'm suprised that no governing body has stepped in at this point to direct Nissan to fix this issue and even more disturbing is that Nissan has not done the right thing for us consumers. I would never purchase another Nissan - not because I have a Lemon, but because of the way Nissan is treating their bread and butter - all of us!!!
#129 of 208 Re: Rogue Issues - transmission problem - unknown [moreroguerage]
Aug 23, 2010 (11:43 am)
Thx for the note and the info. I see you are from NJ. I am in NY. I know for NY, the car must be attempted to be repaired 4 x's before considering it a lemon. 3 x's for Jersey?? Anyway, the dealer's service dept has been great with me, but Consumer Affairs is awful. They did not call for a prognosis of the dealer's inspection for two days. I called and called. Finally, on the 2nd night of no phone call, even after it was raised to a supervisory level, I got a hold of the executive offices. I took a chance and emailed the VP of the dept. Someone from his office contacted me. They had a nissan engineer go to the dealer to check out the transmission and sure enough, they deemed it unsatisfactory and will be replacing it with a new one. The dealer explained to me, as did the dealer in MA, that the CVT's are on International backorder. They are literally ordering transmissions and they are making them as they are ordered...apparently. So, the dealer said we should hear from him in about a week. I'm giving them 2 wks before I contact them. For now, we can drive the rogue locally, is what we were told. My transmission was not making a funny noise. We were losing acceleration. Now I am worried about getting it back and ultimately it making a funny noise and/or losing acceleration again...and then having to deal with the lack of customer service again. I too am in agreement with you...if the customer support was better, perhaps Nissan would be a more desirable product even with the transmission problems. I too am also shocked that this issue hasn't gone to a higher level given that losing acceleration on a highway is definitely a safety issue. Perhaps they are waiting for someone to be killed, as was the case with Toyota, before it's handled at another level, which I think is piss poor. I had a Honda and should not have settled for anything less...I will know better for next time. I'm giving Nissan a shot to redeem themselves with this case, but, if I fall into a situation such as yours, they lost a customer+ for sure!! I hope your lawyer does what it takes to get you what you are rightfully due!!! Keep me posted on the situation. I am most interested. If my email also helps with your case....go for it! Good luck!
#130 of 208 Re: Rogue Issues - transmission problem - unknown [jc2010]
Aug 23, 2010 (2:32 pm)
My Rogue did not lose acceleration. If I were having a problem like this, I believe I would try to contact the NTSB!!!!!!!! That is an extreme safety problem. Their contact info should be in the instruction manual that came with your vehicle. Lots of luck!!!!!!
#131 of 208 Re: Rogue Issues - transmission problem - unknown [jc2010]
Aug 27, 2010 (12:09 pm)
Hi, My 2010 Rogue 360 had the exact same problem. Nissan Techline told the dealer to replace the valve-body in my transmission. After making an almost 2000 mile round trip last week, since the repair, I can say mine doesn't have the problem anymore. Hopefully your dealer will do the same.
#132 of 208 Re: Rogue Issues - transmission problem - unknown [chrish1969]
Aug 27, 2010 (2:33 pm)
Thx for this msg. I'm gonna save this for future reference!! I could be wrong, but what I think happened was....when we took the car off the lot, they forgot to top off the transmission fluid. We drove from NY to Maine...and about 1,000 miles before that trip on low fluid....this probably totally damaged the transmission causing it to lose acceleration. When we were checked by the MA Nissan, they said the fluid was low but there wasn't a leak. The engineeers told them to top off the fluid and let us drive back to NY...so we did. The NY dealer said the fluid seemed fine. But the Nissan engineer came to inspect the transmission and he said it was done. Too, they only put on about 40 miles to find that the transmission was a wreck. I'm actually bringing it in on Monday and they are going to replace the transmission with a new one. I'm hoping this will fix the issue but I'm so worried, after reading all that I've read on here and b/c of the extended warranty on these transmissions, that this will be an ongoing issue. I can't believe consumer reports has not mentioned anything about it. Strange to me. Anyway, thanks again!!!!
#133 of 208 Re: Rogue Issues - transmission problem - unknown [jc2010]
Oct 01, 2010 (8:08 pm)
I am surprised that this cvt transmission issue has not been resolved. At the time of my activity on the forum it was only the 2008 AWD SL that was having the rattling under the seat that felt like a suspension problem after 16 k miles.
I had two replacements within 40 days and also a re programming that seemed to take down my MPG since part of the fix was to eliminate freewheel and keep the tension on the CVT belt to eliminate the belt hitting the tranny case.
Nissan it seemed to me did step up and I had one of the better dealers with a great service department.
My car has only 4 k miles since that repair and the noise has come back on occasion at slow speeds. I suspect the electronic tune up between the engine and tranny has been adjusted over time and now I need to get it checked again since the car sat all summer in the garage when on vacation for 3 months.
My wife loves her car and so do I as the fit and finish and build are excellent and my grand kids call Nanas car cool and my boat old fashion looking.
I am positive Nissan is still stepping up to this CVT problem and yes all of the dealers are aware of the Rattle in this model CVT. Be persistent and focus on the CVT issue when taking it to the dealer. Let them know this is a known Nissan problem and they are helping most people.
#134 of 208 this transmission issues are scary.
Dec 15, 2010 (11:38 am)
I am thinking on purchasing either 2011 Murano or Rogue, but these transmission issues are scaring me.
Nissan has extended the CVT transmission warranty to 10 yrs/120K mi for 08-10 Rogue, and 03-10 Murano, 2011 model year is not included. Does anyone know if they “fixed” transmission issues, or they are just being hopeful?
In all fairness, according to the Consumer Reports only 08 Rogue and 03-04 Murano have major transmission problems, all other models years are much above average. Hopefully, whatever issues they were having have been addressed.
#135 of 208 Re: this transmission issues are scary. [exb0]
Dec 16, 2010 (1:38 pm)
I have no idea whether or not anyone believes the transmissions are fixed. I know mine was not...see my previous posts. I also know that Nissan was aware of manufacturing problems and refused to do anything to help me. I had to file under the Lemon Law and ended up trading in the vehicle. I certainly hope that does not give you any comfort...but if you choose to roll the dice, feel free.
#136 of 208 Transmission problem is throttle control problem
Dec 21, 2010 (1:24 pm)
Having the same issue here with my '09 Rogue (AWD 4cyl) as many of these posts. Not the noise-related tranny problem, but the loss of power - as if you're trying to take off from a stop in too high a gear, or as if the engine wasn't getting any fuel despite pressing the pedal to the floor.
The first time this happened, I tried manually "shifting" using the override, to no effect. Also tried dropping the car into neutral, and the engine revved just fine. So not a gearing issue and not a fuel availability issue. Assume it has something to do with the complex coordination required between the throttle and CVT, through the car's engine management control or throttle control.
First time we brought it in, dealer said it was actually related to a recent campaign, they adjusted, and the problem went away. About a month/2 later, the problem resurfaced, only worse. Car had to be towed to the dealer after just barely making it home. This time, my wife and two little kids were in the car. I'd say that going to pull out onto a busy road with a family in a car, and finding it's got no power but is still barely moving is a big safety issue.
This second time, it took a week to get the car back as the dealer had to wait several days for the part. I drove the car for a month before my wife would feel comfortable getting in it again (and don't blame her for it), which of course limits the utility of a second car.
10 months later, same thing happened (now 12,000 miles total on the car), right after my wife picked up the kids from school. She will, officially, never get in the car again and again, I don't blame her. We reached out to the dealer to indicate we want out of the lease; the response through them from Nissan was essentially, "Sure, pay us the balance of your remaining payments on the car and you can get out of it." The car is now on a tow truck to the dealer and a call to customer care suggested they want to await the verdict from the dealer's service department before they'll do anything. So we'll see. In the end, we want out of this very dangerous death trap. Based on what we're seeing here, it's appaling that this seems to be a problem that's not unique and deserves the attention of governmental authorities who are supposed to protect us from this kind of thing.
Dec 21, 2010 (3:05 pm)
A reporter is hoping to interview people who sent NHTSA a complaint about their car during 2010. Please respond by Thursday, December 23, 2010 to predmunds.com with your daytime contact information and a few words about your experience.