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2007 Vue Hybrid Ignition Problems

15 messages,  Last post on Nov 24, 2009 at 10:38 AM

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What is this discussion about? Saturn VUE, Hybrid Cars, SUV


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#9 of 15
Re: 2007 Vue Hybrid Ignition Problems [wgrayson] by city_living
Nov 06, 2007 (10:47 am)
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Replying to: wgrayson (Nov 05, 2007 7:40 am)

Got my Vue GL back last evening, and the 'newly installed' ig. switch and housing are still giving me problems! The key still won't turn all the time, and when I take the key out of the ignition after it was turned at least to the ACC position, there's a loud 'pling' sound, and you can FEEL something springing back!! It's going BACK into service tonight for the fourth time (their count, but I say this is the fifth time they've seen my car for this issue.).
 
And, to top off this problem, this new ignition doesn't "LOCK" the steering wheel when the key is out of the ignition. The service manager Brook tells me this is the part Saturn sent for them to install!!! This isn't correct, either, as the column should lock for safety/theft prevention.
 
All this with a new car, only 5 months old.
#10 of 15
You've got a real issue here by wgrayson
Nov 06, 2007 (2:41 pm)
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Either the universe simply doesn't want you to drive this car, or there is really a major issue with the ignition system either in the parts or Saturn's maintenance. I kinda think the universe has bigger fish to fry, so Saturn must be the problem.
 
At this point I would consider reading up on your rights under the lemon law, or at the very least threatening to post a web page somewhere entitled "Saturn Vue ignition problems - why don't they recall!".
#11 of 15
Re: 2007 Vue Hybrid Ignition Problems [city_living] by tackepj
Nov 07, 2007 (7:38 am)
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Replying to: city_living (Nov 06, 2007 10:47 am)

city,
 
Believe it or not, your ignition cylinder actually does not contain a lock. If you browse the TSBs, you will notice that they changed to a non-locking ignition cylinder, so yours is working as designed and the service manager is correct. Yes, it certainly is unusual (and less safe) to not have a locking cylinder, but it is correct.
 
As for the "pling" sound--this is the sound of the lock plunger returning once you've removed the key (yes, I know there isn't actually a lock, but the mechanism still exists). This sound is normal. My Toyota makes the same sound.
 
If the key is still binding, then it's still not right. I hope they fix it properly--you deserve it after all the hassle--but be aware that the sound and the lack of a steering lock is by design.
#12 of 15
Re: 2007 Vue Hybrid Ignition Problems [tackepj] by city_living
Nov 07, 2007 (8:06 am)
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Replying to: tackepj (Nov 07, 2007 7:38 am)

If this non-locking is the way it's 'supposed' to be, then why does it state in the booklet that it is suppose to lock? And, it locked before the change. Hmmmm....also, this 'pling' sound wasn't there before, ever.
 
Maybe this is 'fixed,' although it's still catching, and not turning as it should. Or maybe this is the way it's supposed to be, too.
 
This is not what I expected with purchasing a NEW CAR!
#13 of 15
Re: 2007 Vue Hybrid Ignition Problems [city_living] by tackepj
Nov 07, 2007 (9:25 am)
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Replying to: city_living (Nov 07, 2007 8:06 am)

According to my dealer, they changed to a different ignition lock during production (i.e. after the manuals were printed). As for the noise, ours always did it when it worked properly. Before ours jammed, it would occassionally not make the noise, and I think that was part of the problem. We noticed a few times (when it didn't make the noise) that the door would ding when we opened it, as if we had left the key in the ignition. Since the repair, it has worked fine and always "plinged". (that's a good word to describe the noise )
#14 of 15
Wow by tdustinj
Jun 03, 2009 (7:18 am)
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I can't believe this. I bought a 2007 Saturn Vue 2 years ago last month and now I have to pay over 500 dollars to get the entire ignition replaced. Same problem, key would not turn the ignition. What a rip-off. No wonder GM is filing for bankruptcy. I know I'll never buy another GM car!
#15 of 15
Re: Wow [tdustinj] by city_living
Nov 24, 2009 (10:38 am)
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Replying to: tdustinj (Jun 03, 2009 7:18 am)

After two years of low to high problems, ign. sticking to engine shutting off/restarting while driving, GM 'bought back' the Lemon Vue Hybrid. I didn't receive 100% of the monies paid, maybe around 85%, but so glad to get rid of this piece of &%#&^!
 
Good luck to all who have this problem vehicle. Be Safe!!

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