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Hybrid Vehicles Saturn VUE Green Line Hybrid 2007 Vue Hybrid Ignition Problems
15 messages, Last post on Nov 24, 2009 at 10:38 AM
You are in the Saturn VUE Green Line Hybrid Forum. Your Host is pf_flyer
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I purchased my 2007 Vue Hybrid new on 5/31/07. Today, exactly five (5) months later, it goes back in for service for the fourth (4th) time, for the same problem! The ignition switch keeps sticking. I've been informed that this is an ongoing/non-corrective issue that occurs on ALL Vues! Saturn has oiled the ignition tumblers the first three times it was in for this problem. And, although every time I need to take this in for this issue, EVERYONE at Saturn asks, "Is your keychain too heavy?" Well, it isn't! Today I've requested them to install a NEW ignition switch. Frustrated? YES! But, I'm a bit more angry that as an ongoing issue I had never been told of this prior to my purchase! Why would I want to purchase what has become a LEMON! Three times in for the same problem, without being fixed, this car has become a LEMON! Anyone else having this problem?
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Replying to: city_living (Nov 01, 2007 6:01 am) According to corporate, the service dept is instructed to first lube the assy with white lithium grease, and if the problem reoccurs, to replace it. Sounds like your retailer is dropping the ball on this, and you should approach them about it. Be reasonable and calm, and I'll bet everything will work out in your favor. Does a sticky ignition, improperly fixed by the dealer, really make this car a "lemon"? I guess technically so, but your reaction seems just a bit over the top.
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Replying to: tackepj (Nov 01, 2007 9:25 am) This hasn't been the first problem with this vehicle. I do hope it's the last. Maybe my reaction is a bit 'over the top,' as you state...but with commuting 250+ miles a week for my job helps to make this a little disconcerting. Maybe for you this is just a little inconvienence, but not for me. Especially since I don't want to get stuck somewhere that isn't safe. Or, if one of my kids use it and it leaves them stuck!
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Replying to: city_living (Nov 01, 2007 10:14 am) I hope you get the problem fixed and become satisfied with your VUE. Yes, we have had a few problems with our GL too, but none stranding us or compromising our safety. I expected some first-year gremlins with the GL model and took that into consideration upon purchasing the car. Once these issues were/are corrected, we are quite satisfied with the car and its performance.
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Replying to: tackepj (Nov 01, 2007 12:20 pm) I'm going to get my VUE tonight, and see if this does in fact, fix this problem. If it doesn't, I'm going to purchase a new ignition switch myself from Saturn (another dealer near my work), and have my personal mechanic install it for me. Then, I'm not sure what I'll be doing, but something is wrong with how this issue is being "not" handled. I am now questioning if I should contact my lawyer, go with the Lemon Law, and just get my money back. I bought a new car so I wouldn't have to deal with issues (not one that isn't being resolved) such as this, for such a long length of time.
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Replying to: city_living (Nov 02, 2007 5:30 am) I did an internet search last night, only to find lots of RECENT posts about the same issue. FYI: We just got the car in for Saturday service and got the obligatory "lube" job. We'll see how it works. You've probably found out you are not alone with this ignition issue, and I would suggest a lawyer if it continues if you are truthful about having the problem occur this much. By the way, can anyone get access to Bulletin # 06-02-35-016C? That's the specific Bulletin regarding Vue ignition problems. We really like the car. I would hate to have sue or get ugly over something as simple as an ignition. W!
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Replying to: wgrayson (Nov 03, 2007 4:28 pm) I was told that Saturn put in a new ignition switch, housing, and key. I will be p/u today after work. If this fixes the issue, I will be very happy!! That is my goal at this point in time. If this does not fix the problem, then I'll be figuring out what my next step will be. If many, if not all, of the Vue's ignition switches do prove to be defective, then I'll probably go with the Lemon Law, and push to get a refund, less the usage of the five months I've owned it. I hope that this will not go that far. As far as the Bulletin, I believe Saturn has issued more than one Bulletin regarding the ignition problem. I would love to see all of them!!
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Replying to: city_living (Nov 05, 2007 5:34 am) If you google "Saturn Vue bulletin 06-02-35-016C" you will get a lot of hits. The highest ranking hit leads to a fee-based service that provides auto bulletins. HOWEVER, you are correct about the number of bulletins. There are bulletins for 2006 Vues, Ions, etc., available on this site but NOT for the 07 Saturn Vue Hybrid. Good luck with the new ignition installation. Let us know how it works out for you. Final note: we purchased the additional bumper to bumper warranty for 5 years/60K miles which includes free oil changes. When we took the car in for its first routine oil change they changed the battery harnness. I will probably have them do an ignition lube on my next service visit as part of the regular maintenance. I know Saturn has a dedicated staffer reviewing these posts. I'm wondering if he can check about getting Saturn to include ignition lubing -- it IS a preventive step!
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Replying to: wgrayson (Nov 05, 2007 7:40 am) And, to top off this problem, this new ignition doesn't "LOCK" the steering wheel when the key is out of the ignition. The service manager Brook tells me this is the part Saturn sent for them to install!!! This isn't correct, either, as the column should lock for safety/theft prevention. All this with a new car, only 5 months old.
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Either the universe simply doesn't want you to drive this car, or there is really a major issue with the ignition system either in the parts or Saturn's maintenance. I kinda think the universe has bigger fish to fry, so Saturn must be the problem. At this point I would consider reading up on your rights under the lemon law, or at the very least threatening to post a web page somewhere entitled "Saturn Vue ignition problems - why don't they recall!". |
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