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SUVs Hyundai Santa Fe Hyundai Santa Fe Air Bag Light
37 messages, Last post on Sep 12, 2009 at 5:52 PM
You are in the Hyundai Santa Fe Forum. Your Hosts are steve_ & tidester
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Replying to: tonyflan07 (Sep 04, 2008 12:26 pm) I initiated this post about the airbag sensor not deploying for my wife about a year ago. I wanted to let people know that it SEEMS like the problem's frequency has decreased but anxiety about safety from the issue still lingers in the deep recesses of my mind. Like I said, safety was a major reason we bought the vehicle. Other than this and a strange clunky growl from the left front wheel when making a 3 point or U turn, we like the car a lot. Sounds funny to say I like the car except for these 2 major issues of concern as I reread this post before submitting it. Anyway, I'd like to know how this issue is going for everybody else. When I recently got a Hyundai recall notice in the mail, I was certain it would be for the airbag like an earlier poster noted for the Sonata...but it was for a hitch we never chose to purchase and install. So, anybody else have any breakthrough news or ??? Thanks.
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Replying to: hodad57 (Oct 21, 2008 6:45 pm) I have the same problem. I have been dealing with it since I bought my 2007 Santa Fe. I had repeated tests conducted at the dealership. Never able to reproduce the problem on site. I talked to customer service at Hyundai and they said that they contacted the regional rep which in turn should have contacted my dealership which should have contacted me in turn. Nothing happened. On my next visit to the dealership, two days ago, I asked them to look at the problem. They were unable to identify a problem with the sensor. They did try to see if they could find a way to replace my seat but apparently they got a no go from Hyundai. They suggested that my wife seats in the back when we drive...my wife is 120lbs and the light goes on or off on a random basis. I called customer service again to understand if there is a way to look at the issue or get the work (replacement, recalibration) authorized. The reply was that if the dealership determines that the seat works as designed they cannot fix or do anything. I asked to speak with engineering to find out what the calibrating weight reference is since my wife's weight is in the adult range to me. He wasn't able to tell what weight they use as reference and then I was told that their policy doesn't allow them to transfer my call to engineering. I like my Santa Fe, I also have a Sonata that I like, I have no problems with the dealership or customer service, everybody is very polite. I do have a huge problem with the fact that I have been uncomfortable driving the Santa Fe with my wife in the right seat. I would have expected a more proactive attitude toward a safety concern. Hyundai is building its brand on their safety record, it is sad to see their lack of concern. |
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| I bought a used 2003 Hyundai SantaFe 4cyl 2wd in Jan. which I love. But in the last couple of days the idiot light came on and stayed on. If it is telling me that it will shut off when there is a person sitting in the front pass seat weighing over 200 lbs. I had a person sitting there for two days of driving and it did not shut off. It is now on when there is no one sitting. Not sure what to do but call the dealer and check it out. I do not like driving around with the thing lit knowing it might fail if an accident occurred. | |
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On 12/26/08 My wife and Daughter were involved in a head on wreck in 2008 Santa Fe. The passenger air bags did not deploy. I have just gotten through reading about the senser problem with the seat. My daughter is a 25 yr. old pettie woman. Something needs to be done with this.. Due to her air bag not deploying she recived very serious injuries. My wifes air bag did deploy but she also recived sever injuries. Does anyone know if there is a lawsuit going due to this problem. Mike Moore
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Replying to: mikemoe41 (Dec 30, 2008 6:38 pm) As far as i know, there has been no news of a Lawsuit regarding the passenger seat airbag sensor, but there has been plenty of complaints about this issue from the start, also including the Sonata as well. If you need more ammunition, please refer to posts #3 and #11 for the Governmnent's Automobile Complaints website and look up Hyundai Santa Fe - you will see the list of complaints for your model. |
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Safety issue!! Airbag sensor system is very inconsistent! With a person who weighs 120#, 5'4" it is constantly OFF/on. Our experience with Hyundai's HMA was not pleasing. He said the OCS system is operating correctly after our ride. "I told him after our ride I still felt like the OCS system was very inconsistent (watching Off sensor light on and off during our entire ride)". Having to sit just right with my feet positioned just so, purse in back seat, in seat before motor started etc. Had we of been notified all this before purchase....a choice would of been nice. This is all nonsense for me to constantly have to be concerned of my safety!!". SHOULD I BE FEELING SAFE WHEN IT SAYS OFF AND WORRY WHEN NO LIGHT IS ON JUST IN CASE THE AIR BAG DOES DEPLOY??? OR VICE-VERSA??? We have been dealing with this problem since October 2008, in and out of the service department. If they say the system works properly then why are there so many other complaints from consumers about the air bags? Why were the Sonatas recalled and fixed with similar problem? Why does the air bag system seem to function when person (120#, 5'4") sits and drives in drivers seat? IS THERE ALSO A RISK THEN? Why are there serious injuries being reported if air bags are functioning properly in the Santa Fe's? Are we the consumer responsible for injury occurring to a passenger with us knowing our Santa Fe has a very SERIOUS SAFETY PROBLEM, THAT THE DEALERSHIP WON'T ADDRESS? Why weren't we told when we bought the new Santa Fe by the dealership, salesmen, service mgr. that there might be a problem with the computerized air bag system. PERSON OF120# WAS CERTAINLY APART OF THE PURCHASE. IT SHOULD BE IN THE WINDOW STICKER ...ALERTING SMALL SPOUSES OF PROBLEM!!!! Why did the service people tell us they had recalibrated the system and we could come pick it up...it was fixed. We never got off the lot and it failed? Why are there Santa fe owners out there driving daily that have the exact same safety problem and not aware of it? GET WITH IT HYUNDAI! Hope to hear from other people and their solutions. We have notified BBB and Hyundai. |
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I agree with you wholeheartedly. We have had this problem with a person 5'5 and 140 lb, and have had it in and out of the dealership. They replaced the seat, changed some settings, yadda, yadda, yadda, but it still comes on sporadically. Hyundai gives us lots of excuses about why the light comes on - person is not sitting properly, etc. We are always told that they have to actually see it when you bring it in or be able to replicate it on their own. Those of us with this problem know that it occurs sporadically - can come off and on during the same car ride. One time we actually drove straight to the dealership with the light on, and, amazingly, it stayed on. They actually videotaped it so that the service department could document that it indeed was on with an adult sitting in the passenger seat, properly, in their terms. They then supposedly "fixed the problem." NOT!!!! The off light came back on 5 miles down the road. What a bunch of crap! We have been to 2 different dealerships and still have this problem - this has been going on for almost a year! Only 8,000 miles on the car now! 120 lbs still too high of a setting for the passenger seat. There are plenty of small women and teenagers who are under this weight. It should be set more toward 90 lbs. I don't understand how a small person is too light for the passenger seat but apparently weighs enough to actually drive the car! How did they fix the Sonata? Why can't they do the same for the Santa Fe? There definitely needs to be a recall. Are there any lawyers out there who care to bring about a class action lawsuit? I think they could find plenty of clients right here on this site! THIS IS A SAFETY ISSUE! THE U.S. TRANSPORTATION DEPARTMENT NEEDS TO GET ON HYUNDAI'S CASE ABOUT THIS!!!! WHY ARE THEY ALLOWED TO CONTINUE TO SELL THIS VEHICLE? As far as I am concerned the 10-year warranty is crap - what good is it if the problem never gets resolved? HYUNDAI NEEDS TO ADDRESS THIS ISSUE ASAP!!!!! 
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Replying to: toosnick (Jan 28, 2009 2:42 pm) |
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Replying to: hodad57 (Oct 21, 2008 6:45 pm)
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Replying to: flower6 (Feb 27, 2009 1:24 pm) |
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