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Toyota Sienna Noises, Rattles, and Squeaks
Last post on Jan 03, 2013 at 9:02 AM
You are in the Toyota Sienna
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Toyota Sienna, Van
Apr 20, 2010 (8:55 pm)
I have a 2008 Sienna CE that has had noise in the rear passenger side sliding door since it was purchased. I took it to the dealer early on and they took the door apart and found no loose parts. The noise continues and I would describe it as "body" noise. The dealer sent me to their body shop and they "pulled the door in" with whatever moveable parts allowed it. The noise continued and the body shop gave me a can of drylub to spray the latch and the gaskets which seems to help for a few hours. The noise continues and seems to be worse as the car now has 36,500 miles The noise actually seems to be in both sliding doors. I have had people ride in the back and they believe the noise is in the column with the front seatbelt. I think the noise is more generally around the door or latches. Anyone with any suggestions or recommendations, besides a new car.
#50 of 79 Re: Tomjones3 [tomjones3]
Jun 02, 2010 (6:48 am)
I have a 2008 Sienna LE that has the exactly same problem as your van has. I googled on line ("sienna sliding door rattle noise") and found there were two TOYOTA repair bulletins (pdf files) . It looks like it's pretty common problem. But unfortunately, based on some posts, it seems TOYOTA's solution did not work well.
Searching "2007 Sienna Sliding Door Tick" at FixYa.com also gives some potential solutions for this problem.
I would like to hear if you've fixed that already and if yes, how you fixed it. Thanks.
#51 of 79 Re: Tomjones3 [vandealhunter]
Aug 10, 2010 (7:13 pm)
Finally today(8/10/10) my local Toyota dealer has fixed the sliding door rattles by taking doors apart and replacing the lock assemblies on both doors. Also, I think they installed a new striker and stopper and clips. The noise is absolutely gone but it took them two years to find problem. I have 42,000+ miles and they did the repair under warrantee. Hope this is helpful.
#52 of 79 Rattle noise when braking
Sep 24, 2010 (10:01 am)
My 2009 Toyota Sienna just recently had the short block and one cylinder head replaced. Since the van was delivered from Nebraska to Illinois there is a rattle noise coming from somewhere around the dashboard. I know they did not do anything with the dashboard, but that's where it sounds like it's coming from.
I took the van to our dealer and they were able to recreate the noise and stated this is a common issue with these vans from 2009. Apparently the noise is coming from the break (true, it happens when i pump (gently) the brake pedal) OK? Is there a fix? They are suppose to call Toyota corp today and check if there is a fix. or else they said they would dig and try to find an answer. They assured me this is not a safety issue.... I want to trust them but I'm not sure if i can. After the short block issue and all the repairs.... on 2009 vehicle...
Has anyone ever seen/heard this noise? Is that 'normal'? I vote for not normal but will they fix it? Should i keep this van?
#53 of 79 Interior rattle in 2011 Sienna
Feb 28, 2011 (3:19 pm)
We have owned our 2011 Sienna for one month and have loved it EXCEPT for an intermittent rattling noise coming from somewhere in the interior. I think it might be coming from one of the seats. It sounds like plastic hitting plastic or metal. It's not a squeaky sound. It happens randomly, even on smooth roads, at any speed, in any temperature or time of day. All the seats are securely latched in place, no seat belts hitting anything, no items in storage bins. I took it in to the dealership's service center to troubleshoot it but of course when we drove it around for half an hour it drove perfectly and silently! I am wondering if anyone else has this issue? I'd love to hear any suggestions you all may have. I love my van but this drives me crazy! Thanks in advance for any help you can offer!
#54 of 79 Rattling from the back seats of 2011 Sienna
Mar 26, 2011 (9:19 am)
Does anyone know what might be causing this? The dealership had no answers.
#55 of 79 Re: Rattling from the back seats of 2011 Sienna [tanya9]
Mar 27, 2011 (5:49 pm)
This sounds alot like the rattle I had in my 2008 Sienna and the dealer took two years to resolve. In the end, it was in the side sliding door "Striker & Lock Assembly ". After many other ideas, they finally replaced both assemblies, which for my 2008 was listed at 85.91 each, but paid via warrantee. Good Luck. The part # on my dealer work order was 69370-0802L & 69380-0802L.
#56 of 79 Re: Rattling from the back seats of 2011 Sienna [tomjones3]
Mar 28, 2011 (10:58 am)
TSB 0094-10 (issued 3/2010) describes the door latch issues. Coverage outside of the 3/36 is at dealer discretion. It could be latches, strikers or stoppers (additional parts over and above what they changed for you).
#57 of 79 2010 Toyota Sienna rattling from cowl panel
Apr 09, 2011 (7:59 am)
The noise in our 2010 Toyota Sienna started at around 11,000 miles. We knew the noise came from some place in front of the passenger and driver's seat from 0 to around 40 MPH anywhere from the front bumper to the dash. The noise was there every day but was inconsistent. It came as we stopped, started, turned, and traveled straight, even not over bumps. We took it into a dealer service department in Feb 2011. They denied hearing the noise. We had no idea of what to do and put up with it for the next 4,000 miles. We had spent US$26,000 for that new 2010 Toyota Sienna and it now had noise at 11,000 miles. We were a very disappointed Toyota customer.
In April 2011, we then took the advice of an auto body shop owner, contacted the "service manager" (not a "service sales consultant") at the dealership, express our disappointment in the service last February 2011, and ask for service where we could ride along with the service technician. In response to their saying the noise was normal, we were ready to demand a ride in another Toyota Sienna to accept the noise as normal. If they once again disappointed us, we were ready with trump card and would tell them that we would give them a bad rating with the ACSI - American Consumer Satisfaction Index - if they didn't fix the noise as the vehicle was under warranty (Apparently, all dealers live and die by the ACSI rating and even one bad review sends the management into a tizzy and the upper management's anger makes its way to the service manager, who is thus motivated to avoid bad ACSI reviews at all cost).
In our April service, the technician acknowledged hearing the noise and, as my wife drove, I wrote down everything he said during the ride (in case I had to file a complaint with the ASCI). The technician sat in the passenger seat and I sat directly behind him so he could not see me write. After arriving back at the dealership, we left the car there and, a few hours later, the dealer called and said the technician spent a few hours and tightened/torque every fastener in the entire suspension system (which, it turns out, were not out of spec per the dealer), drove the car, and still heard the noise. He then checked the cowl panel - a panel at the base of the front windshield below the hood. Apparently, below the plastic cowl top ventilator (part no. 55781E -search "Cowl Panel & Windshield Glass" for a 2010 Toyota Sienna at villagetoyotaparts.com), resides a metal plate. From when we bought the car to 11,000 miles, it appears that a gap developed between that metal plate and a metal stage below that plate. As we drove, those two would hit each other, causing the rattling that then would be pass into the passenger compartment both via the ventilators and through the dash material. The technician stuffed some foam insulation in the gap and the noise finally (!) was gone. Even better, all of the service was covered by warranty and we owed no money for the repairs. I haven't seen the foam insulation and the problem may have been a loose suspension system, but the noise is gone, so we're now happy.
#58 of 79 Re: Interior rattle in 2011 Sienna [spsienna]
Apr 20, 2011 (5:02 am)
I bought my 2011 Sienna in April 2010. After about a month, the right rear passenger door began to rattle, as well as the second row seats. I have taken the van in to two different dealerships for a total of 7 times. They say they replaced the door panel and even some parts in the door assembly, as well as tightened everything associated with the seat assembly. However, the door and the seats still rattle. Sometimes the dash rattles, and last night the AC started to whistle. I am very disappointed with Toyota. Have owned two Camrys and one Highlander without any problems. I don't have any suggestions, other than to submit a written complaint to Toyota. They recently asked if I would like to have an engineer look at the door.