- #1 of 17
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Ordering enclave HARD TO FIND
by nunzi
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Oct 30, 2007 (9:48 am)
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I am trying to locate a buik enclave in the ny long island area. But they are impossible to find.. Few dealers have them and they all tell me I have to order it and wait 10-12wks.. Unheard of. What's going on Buick?? shouldnt there be special incentives for people that have to wait that long and loose depreciation on their trade ins??? Is any one else having this problem????Millie
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- #2 of 17
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Re: Ordering enclave HARD TO FIND [nunzi]
by cowczar
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Oct 30, 2007 (2:40 pm)
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Replying to: nunzi (Oct 30, 2007 9:48 am)
Millie- YES!!! I'm having the same trouble too. In fact I talked to my dealer today and still NOTHING!! I ordered the car over a month ago and they don't have an idea if GM is even going to build the thing. Their GM rep is not addressing the question and it is getting really annoying. Leave it to GM to have a good vehicle and now they can't deliver on the orders they have in hand. No wonder they SUCK when you look at their profit projections. They have plenty of supply of cars nobody wants and no cars that people desire. GREAT BUSINESS MODEL GM!!!
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- #3 of 17
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Re: Ordering enclave HARD TO FIND [cowczar]
by nunzi
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Oct 30, 2007 (3:26 pm)
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Replying to: cowczar (Oct 30, 2007 2:40 pm)
Let's hear more!! Wher are these Enclaves??? It will be my first time leaving the Ford family but now I am thinking twice!!!!Sorry about your situation.. I hope Buick is going to offer incentives for this inconvenience
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- #4 of 17
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Re: Ordering enclave HARD TO FIND [cowczar]
by nunzi
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Nov 01, 2007 (9:10 am)
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Replying to: cowczar (Oct 30, 2007 2:40 pm)
I have decided to order the Enclave... The ones that tricculing in at the dealers are either fully loaded or a feature I do not want to get stuck paying for... at leasat this way I will get what I want...
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- #5 of 17
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Re: Ordering enclave HARD TO FIND [nunzi]
by mmboss
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Nov 04, 2007 (7:51 am)
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Replying to: nunzi (Oct 30, 2007 9:48 am)
We placed an order 5 weeks ago. The dealer is still saying they have no idea when the order will be accepted by Buick. They claim they submit orders as "preliminary orders". Once they are accepted, they become "orders". He implied it is a random selection based on what you ordered and on how many Enclaves the dealer is allocated that month.
We once ordered a VW Passat and found out the hard way that some VW dealers can place orders and some cannot. It turns out the dealer was hoping that the exact car we ordered would "show up" in his next delivery, because he was unable to oroder from the factory. We finally ordered from another dealer. The Passat was to be built in Germany. Soon after the order was placed, we received information as to our order's exact scheduled date of production. It arrived on the exact day it was promised. Too bad Buick can't figure out how to do the same..... This was our first American car purchase, but at this point I'm thinking we should forget it.
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- #6 of 17
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Re: Ordering enclave HARD TO FIND [nunzi]
by tburn
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Nov 04, 2007 (9:05 am)
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Replying to: nunzi (Oct 30, 2007 9:48 am)
I think this problem is pretty widespread. And from what I understand, they've cut the 3rd shift that produces the Enclave; not sure if its a supplier issue or they just want to keep prices inflated, with demand outstripping supply. With my Envoy lease coming to an end, I went into the dealer to get the Enclave. I typically go in with a few weeks left on my lease, locate a vehicle, and we're done. Obviously, not the case with the Enclave. If GMAC would extend my lease for a couple of months, I would wait. However, my salesperson couldn't offer this as an alternative. I compromised on features as much as I could to locate a vehicle, even going to FWD from AWD, but to no avail. Believe me, living in Detroit, I want to buy American and do what I can for our local economy. In the meantime, my lease is going to be up. I know they have Acadias and Outlooks but we were really sold on the Enclave. I'll probably end up with an Acura MDX or an RX 350. Definitely Frustrated !! Tim
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- #7 of 17
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Re: Ordering enclave HARD TO FIND [mmboss]
by nunzi
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Nov 04, 2007 (9:09 am)
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Replying to: mmboss (Nov 04, 2007 7:51 am)
I don't know but that dealer sounds like he is got a crock of ----! I would consider another dealer... I just ordered mine over the weekend.. and let me tell you they can take their sweet time while I accumilate some more funds and the car does not have to go through this winter is fine by me.. Also, according to my dealer, production is loosening up because I got some calls from other dealers that they are starting to trinkle in... so if my truck comes in jan or even feb rebates that are offered at delivery to start getting the cars to move, will be deducted from my total price... Yes, you are right, american auto makers need to get on the stick and learn from their comp.....
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- #8 of 17
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Re: Ordering enclave HARD TO FIND [tburn]
by nunzi
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Nov 04, 2007 (2:31 pm)
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Replying to: tburn (Nov 04, 2007 9:05 am)
Tim, over this past weekend 3 dealers have called me to tell me that they have Enclaves coming in... If dealers keep doing this (holding back) it's going to back fire in their faces when they do come in a people have made other choices such as yourself. Call dealers and ask them if they can check their invoices of what they expect in the next few weeks cause dealers get the invs before the delivery and do a locate vehicle for 100 miles even... Dealers call each other and trade vehicles to get what you want.. Your dealer should husle and do that for you.. Or drop him like a bad habit... Hope this helps... Millie
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- #9 of 17
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Re: Ordering enclave HARD TO FIND [nunzi]
by medema7
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Nov 05, 2007 (11:29 am)
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Replying to: nunzi (Oct 30, 2007 3:26 pm)
Your new reward for new GM buyers is a cut in the conquest
rebate from $1000.00 to $500.00 assuming it's in place when you take delivery 12 to 14 weeks later. If you are not a new GM buyer, you get nothing so there is no incentive for the loyal GM buyer. The Wall Street Journal recently had an article last week concerning GM's new strategy which shortens the supply of Enclaves (among others) to counter the overproduction and price drops of past models. After reading many of the Edmund's comments it doesn't appear to be working. In fact, there is a good chance that GM's new strategy could backfire. The article pointed out that there may be a ray of hope in that Chevy will also produce a
crossover cousin in 2008 to the Enclave, Outlook, and Acadia. Since Chevy outsells and out produces many other GM related vehicles, this could take the pressure off of Buick.
However, by that time so many buyers will be exhausted with frustration that they'll go back to their Japanese or German roots. Good luck GM with your new strategy.
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- #10 of 17
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Re: Ordering enclave HARD TO FIND [tburn]
by circlew
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Nov 05, 2007 (12:38 pm)
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Replying to: tburn (Nov 04, 2007 9:05 am)
Your assessment is very true...no dealers have them in stock and the plant did cancel the 3rd shift. This will keep prices inflated and the early adopters pay as usual.
Then after customers are totally disappointed and move on to the competition off-shore, they wonder why. Nothing really changed since I bought my LAST GM in 2003.
That's why I find it very difficult to purchase from GM because of the continuing mis-management across the board. The Enclave, Acadia and the Outlook are one of the better offerings from GM and they blow the introduction...no vehicles in the market just old inventory no one wants. 7 Acadias just came into the local dealer and the salesmen are disappointed. How can you sell something you can't get?
I would not buy stock in any of the big 3 since it's status quo...no real change. Just continuing disappointment.
Regards,
OW
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