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Saturn Sky - Brakes Problem

39 messages,  Last post on Jul 27, 2008 at 8:32 PM

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#37 of 39 Re: Now no brakes while using cruise control!! [jodenessky] by denbeck222 Jul 22, 2008 (7:23 am)
Replying to: jodenessky (Jun 26, 2008 6:24 am) WE BOUGHT A NEW 2008 SKY AT SATURN OF HICKORY AND WE ALSO ARE HAVING BRAKE PROBLEMS. WE HAVE TAKEN THE CAR BACK AND HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH THE CAR.THEY REALLY MAKE YOU FEEL QUITE STUPID!!!! I DONT KNOW WHAT WE ARE GOING TO DO BUT WE ARE NOT VERY HAPPY WITH THE CAR OR WITH SATURN OF HICKORY.
#38 of 39 Got the brake fix...... mostly by medicup Jul 22, 2008 (5:38 pm)
I was doing some poking around at the NHTSA site and found the investigation findings for the Saturn brake problem. According to them, Saturn issued three software updates beginning last November to address the brake problems. Supposedly Saturn would begin notifying owners in July. I called Saturn of El Paso the next day and requested they "do the brake software update". I was immediately met with "that's how the brakes are supposed to work... blah blah blah". I informed the "service manager" of the NHTSA's findings and that I would be bringing my car down the next day, FIND THE UPDATE FROM YOUR COMPANY! When I arrived the next day with a printout of the NHTSA stuff (which has the update numbers and such) I was met with, "I'm sorry, I didn't know they had issued those, we'll get right on it.". 45 minutes later I left with the software updates completed. I will admit the brakes are much better. You can still feel "something a little funny" during the cold start-immediate braking but nothing near as bad as it was. One of the software updates also tweaks the idle settings on the automatic which makes the brake adjustments more effective.   So...... call your local Saturn, tell them to pull their head out and get your software updated. I got my letter "notifying" me of the updates the day after I had the update done.   Happier with the car, still not ready to forgive Saturn for the whole fiasco though.   Good luck and stay safe WW Replies to this message: jodenessky (Jul 27, 2008 8:32 pm)
#39 of 39 Re: Got the brake fix...... mostly [medicup] by jodenessky Jul 27, 2008 (8:32 pm)
Replying to: medicup (Jul 22, 2008 5:38 pm) It took us 5 times in the shop before they figured out how to fix my car, and on the 6th time it was fixed. I have never gotten a letter in the mail from Saturn about updates. Whole thing was a horrible headache, but now that my car has brakes that work as they should I am pleased with my car and will keep it.

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