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Honda Accord (2008-) Maintenance and Repair

1114 messages, Last post on Nov 05, 2009 at 10:32 AM
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Replying to: rkirchoff (Jan 24, 2009 4:54 pm)
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Replying to: classact1 (Jan 09, 2009 5:08 pm) I wanted to post an update about my brake noise problem and inform everyone of some information I received yesterday. I bought a '09 Accord in December and ever since 2000 miles (3100 now) the brakes have made the same horrible high-pitched noise. I have taken my car to Honda 4 times now. The first time they checked the problem but could not find anything. The second time they replaced the front pads and resurfaced the rotors. This stopped the problem for a day, then the noise came back with a vengance, louder and more often. I opened a case with Honda's custmomer care line which was really no help because they were getting all of their information from me or the dealership. The service manager at my dealership would never ride in the car with me, saying that he trusted me and didn't need to hear it. The third time I took it to Honda I had a technician ride with me and finally he heard the noise. The technician told me that the noise is a result of a defective brake pad and that replacing more parts will not do anything. Further, the dealership could not get authorization to replace more parts. Not satisfied with this answer, I scheduled a meeting with Honda's district service representative, who I met with yesterday. He and the dealership's service manager rode in the car with me and the noise was worse than ever. The district rep immediately gave authorization to replace the rotors and I was hopeful that this would solve the problem. A few hours later the district represetative calls back and says that replacing the rotors will not solve the problem. He said that he just got off the phone with Honda's engineering department in Torrance, CA and said that they have come up with a fix for the defective brake pad and that now they are in the process of working with their suppliers to get the new pad out the door. I had told him that the customer care line had suggested that I call the BBB to initiate that stage of my complaint and that I've looked into the state lemon law and if I had to I would file suit. He maintained that if I gave them a few weeks he was confident that they would have replacement pads that would solve the problem. I don't know if others have heard this story before or if it really is true. I am trying to get confirmation of this from the customer line as we speak. I would suggest that for those that have not complained to their dealership yet to do so in the hopes that more complaints will encourage Honda to deal with this issue sooner if they haven't already. As stated numerous times on here before, it is completely unacceptable for a brand new car to make this kind of noise, not to mention sounding worse than my 1994 Accord that sits in my garage.
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Replying to: jhinsc (Jan 24, 2009 6:13 pm) GM tried this and it failed...why does Honda think it will work? The actions are the same on boht the GM and the Honda. Both performed horrible and got poor fuel mileage.
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Replying to: rkirchoff (Jan 28, 2009 9:13 am) GM tried this and it failed...why does Honda think it will work? Um, whatdya mean? Surely you aren't comparing the 2009 technology to the Cadillac engine of the early eighties. They currently have a "Displacement on Demand" system in their 5.3L V8 engine, as well as in their 3.9L V6. I don't recall hearing of "horrible performance" or "poor fuel mileage" for their size. Chrysler's Hemi uses something similar. |
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I've got several friends that have this same V6 08 Accord and they too have told me they are feeling jerks when the car activates the ECO. They too told me their performance is very lacking and their gas mileage is not as high as it was on earlier models. My next car will definitely not be a Honda or some other car that utilizes this ECO stuff. I'll never buy another GM and will definitely not buy a Ford or Chrysler/Dodge product. Had the salesman told me that this car had this ECO on it at the time I was thinking about buying it, I would have gone shopping for a different manufacturer. GD, I hate this ECO crap!
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Replying to: rkirchoff (Jan 28, 2009 9:29 am) |
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Yes I test drove it but I never let the engine just sit at a certain speed for this test drive. I ran the crap out of it since I have a heavy foot and I wanted to make sure it had some power and cornering ability. Thus, the salesman should have told me about this crappy eco feature as I was testing it and talking about it with him. I asked all sorts of questions but if one doesn't know or is not aware of this ECo thingie, then it is impossible to ask questions about it. I will never do business with that dealership or with Honda again. If I wanted crap, then I would have bought GM, Ford, Dodge, Chrysler, or Mercedes Benz.
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Replying to: rkirchoff (Jan 28, 2009 11:54 am) With all due respect, Honda spent a lot of time and money advertising VCM beginning with the 08 Accord (it was used previously on other models). Brochures, Honda's website, advertising... it was everywhere. Hard to believe you missed it.
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Replying to: branders (Jan 28, 2009 8:56 am) |
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Replying to: tallman1 (Jan 28, 2009 12:29 pm) Can't go back in time though, so best of luck; sorry about the situation. |
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