Sign In Join 



Buick Enclave

31 messages,  Last post on Oct 27, 2008 at 5:20 AM

You are in the Buick Enclave Forum. Your Hosts are steve_ & tidester

What is this discussion about? Buick Enclave, SUV


Messages Page 4 of 4
1
2
3
4
Prev
Next
Last
Go To Msg #
Search This Discussion

#23 of 31
Re: To buy ,or not to buy [tourguide] by barbara16
Oct 23, 2008 (7:26 pm)
Reply

Replying to: tourguide (Oct 21, 2008 3:41 am)

Thanks tourguide! Do you happen to know exactly where we should check for leaksand or rust? It has been pretty dry in the northeast lately so we will have to check it very closely.
#24 of 31
Navigation Radio Problem by jack118
Oct 24, 2008 (8:03 am)
Reply
I would have made this a new discussion item but I cannot find how to do that so I apologise if this is not the correct thread.
 
We have a 2008 Buick Enclave and are experiencing a problem with the Nav/Radio system. On occaision, when we return to the vehicle and unlock it (using the same keyless entry fob) we find that the radio will go to a different station then the one playing when we stopped the car. We generally have an XM station playing and it goes to a FM station but I cannot tell you if that is the case all of the time. And, it is not the same FM station that it changes to, either. The new station is not one that was playing when we set the user preferences for either driver 1 or driver 2, either.
 
In order for us to tell if we are having a problem we need some clarification as to what is suppose to happen between stopping and starting the vehicle.
 
1. Is there a way to set a favorite station by either driver 1 or driver settings?
 
2. Is there a way to set a favorite station by keyless fob?
 
3. Is the radio suppose to stay on the same station it was playing between stopping and starting the vehicle? Regardless of key fob?
 
We have found the manual to be mostly silent on this subject so it is difficult for us to know what to do.I talked to a service advisor without turning the car in for service because I didn't feel it would be useful if we didn't know what it was SUPPOSE to do. She suggested labling the fobs first, then changing settings and then seeing what happened.
 
What happened was the same thing. I sent an e-mail to Buick customer service and they called me to suggest I contact XM since it seemed to always happen when XM was playing. They (XM) did a refresh but the same thing happened with my first trip to the store following the refresh and resetting of preferences.
 
So.... anyone had this problem? If so how was it solved. There doesn't seem to be anything in the data base that the advisor could find. Does anyone out there know how it is SUPPOSE to work?
 
Thanks in advance;
 
Jack
#25 of 31
Re: Navigation Radio Problem [jack118] by mzilis
Oct 24, 2008 (8:44 am)
Reply

Replying to: jack118 (Oct 24, 2008 8:03 am)

I have the same problem Jack. I haven't asked the dealer or service department about it because it's not that big a deal - and like you - I'm not sure how it's supposed to work in the first place.
 
The only theory I've come up with is this: If you shut off the car while XM is playing and you are parked near a building or in a garage my guess is that when you start the car back up, the radio can't immediately find the XM satellite signal and automatically switches to FM radio.
 
Take this theory with a grain of salt as I haven't really tested it. This is just what occurs to me as the most logical reason the issue happens.
 
-Mike
#26 of 31
Re: Navigation Radio Problem [mzilis] by jack118
Oct 24, 2008 (8:59 am)
Reply

Replying to: mzilis (Oct 24, 2008 8:44 am)

I like the theory because it does happen in the garage. But it also happened right there in the driveway which is where it was when XM did the refresh. One of the XM techies thought perhaps a contact was loose wich caused it to loose it's memory from time to time.
 
Interesting that someone else has the problem. We (us, I) probably need to keep a log as best we can to see if it is random, set number of on and off, always the same station it goes to, that kind of thing.
 
Regardless, we need someone to tell us how it is suppose to work so we can better describe the problem. Heck, it could be the random problem is actually random correct and the rest of the time is wrong. How would we know?
 
Where is our resident power user?
 
Jack
 
Jack
#27 of 31
Re: Navigation Radio Problem [jack118] by tourguide
Oct 24, 2008 (7:44 pm)
Reply

Replying to: jack118 (Oct 24, 2008 8:59 am)

XM radio, being satellite doesn't work the same way FM radio does. Satellites, like NAV satellites take time to acquire (I presume here), in the same way your NAV is not instantly FULLY functional until it acquires satellite signal. It would seem reasonable then that until the satellites are detected, the radio would default to playing a signal it CAN acquire, the ever present FM radio signal.
 
Just my thoughts - but no satellite NAV system I've ever used has EVER been instantly functional.
#28 of 31
Re: To buy ,or not to buy [barbara16] by tourguide
Oct 24, 2008 (7:50 pm)
Reply

Replying to: barbara16 (Oct 23, 2008 7:26 pm)

People who have reported the leaks have noted moisture in the headliner (near the dome light), seatbelts, and carpeting. These are the places to check for moisture. Of course this would be after a good rain.
#29 of 31
Re: Navigation Radio Problem [tourguide] by jack118
Oct 25, 2008 (4:38 am)
Reply

Replying to: tourguide (Oct 24, 2008 7:44 pm)

I would buy that except for the random nature of the changing. It is almost impossible to get an XM signal in my garage therefore it should default to FM everytime it didn't get a signal on start-up, but it doesn't. This only happens on occaision. The other times it just displays "no signal" until we back out and it acquires the signal.
 
Jack
#30 of 31
Re: Navigation Radio Problem [jack118] by tourguide
Oct 26, 2008 (7:25 pm)
Reply

Replying to: jack118 (Oct 25, 2008 4:38 am)

That is strange indeed. Perhaps a head unit warranty claim? Seems to me if it were normal behavior it would be repeatable. Of course you realize the problem you're going to have getting the service department to recognize and acknowledge this don't you? Unless they are VERY customer service oriented, they'll likely play thick-headed about this problem. Sheesh - I wish you luck on this.
 
My personal solution to the general complaints about NAV radio quality (my plan at least) is to install an aftermarket sound system. Better quality for less money.
#31 of 31
Re: Navigation Radio Problem [tourguide] by jack118
Oct 27, 2008 (5:20 am)
Reply

Replying to: tourguide (Oct 26, 2008 7:25 pm)

I think they will scratch their heads, especially when they can't get anything from the repair database. I don't know what the solution will be and it is troublesome since we still don't know what it should do although we suspect it is suppose to stay with what was playing when shutoff.
 
Jack

Messages Page 4 of 4
1
2
3
4
Prev
Next
Last
Go To Msg #
Search This Discussion
To POST a message, please Sign In.

New? Join Now!

Forum Tools

Please sign in.
Email Address:

Password:

Forgot Password?

Search Forums

Enter Keyword(s)

Advanced Search

Browse by Vehicle



View All Vehicles
Advertisement
Ask the Community
See What People Are Asking

Browse by Board

Browse by Topic


View All Topics
Advertisement